About the position
DutiesAre you passionate about technology, data, and process improvement? Join our team as a Workday Technical Specialist and play a key role in the evolution of our HR systems and services.
In this role, you will be responsible for the administration, configuration, and optimization of the Workday Human Capital Management (HCM) platform. Working closely with HR professionals, business partners, and stakeholders, you will analyze business needs, design innovative solutions, and implement system enhancements that improve efficiency, automation, data quality, and user experience.
You will leverage your expertise in Workday reporting and analytics to develop dashboards, reports, and data solutions that support informed decision-making. You will also contribute to system upgrades, testing, change management initiatives, and modernization projects while ensuring compliance with data governance and security standards.
This is an exciting opportunity for a collaborative and solution-oriented professional who enjoys solving complex problems, driving continuous improvement, and using technology to transform how HR services are delivered.
Work environmentThe selected candidate will physically work in one of our 4 FINTRAC locations: Toronto, Vancouver, Ottawa or Montreal. In-office presence is currently required a minimum of 3 days per week, with a future requirement to increase to 4 days per week onsite.
To learn more about our total compensation package including performance pay and leave, click on the hyperlink "Why Work With Us" under the Additional links section further below.
Intent of the process
The intent of this process is to fill one (1) indeterminate position with a BBB/BBB linguistic profile or English Essential.
As the position is located in Ottawa, preference will be given to candidates who can physically work at our headquarters located in downtown Ottawa (234 Laurier Avenue West, Ottawa, Ontario). If no candidate is found, we will consider candidates who can physically work in one of our regional offices located in Montreal, Vancouver and Toronto.
Qualified candidates will be considered for future vacancies (indeterminate and term), with various language requirements, as they arise.
Positions to be filled
1
Important messages
HOW TO APPLY:
Candidates must submit their application through the online system available at: www.jobs.gc.ca. Applications submitted in any other format will not be accepted. Applicants must clearly demonstrate, in their résumé and screening question responses, how they meet each of the Education and Experience criteria (Essential AND Asset). Concrete examples must be provided, including where, when, and how the qualifications were acquired. Failure to clearly demonstrate these requirements will result in the application being screened out. If you are unable to apply online or require accommodation for any reason, you must contact the HR Services team at before the closing date.
Do not discuss your application with others (including on social media), besides your partner or close family members - who should also be reminded of the need to be discreet.
You need (essential for the job)
Your application must clearly explain how you meet the following
ED- Successful completion of a secondary school diploma OR an acceptable combination of education, training and relevant experience.
Learn more about degree equivalency.
E1- Experience* in administering Workday HCM, including configuration, security, reporting, stakeholder engagement, and solution delivery.
E2- Experience* in analyzing business requirements and improving processes through system enhancements and technology solutions that increase efficiency, automation, data quality, and user experience.
E3-Experience* in providing functional or technical advice and support services on HR management System and/or HR operational administrative systems, processes, procedures and/or requirements related to various human resources transactions.
E4- Experience* in analyzing and resolving complex issues within an HR management system.
* Experience is defined as comprehensive (covering a wide range of responsibilities), deep (showing thorough involvement) and complex (involving challenging tasks), normally associated with having performed such duties for a minimum of three (3) years.
Applied / assessed at a later date
KNOWLEDGE
K1- Knowledge of Workday Human Capital Management (HCM) functionality, business processes, reporting capabilities, security concepts, and HR systems administration.
K2- Knowledge of HR management practices, HR data management principles, and business analysis methodologies related to HR systems and technology-enabled solutions.
ABILITIES
A1- Ability to analyze data and synthesize information from multiple sources.
A2- Ability to effectively communicate orally.
LEADERSHIP COMPETENCIES
LC1- Values and Ethics (serving through integrity and respect);
LC2- Excellence through results (delivering results through own work, relationships and responsibilities);
LC3- Strategic Thinking (innovating through analysis and ideas);
LC4- Engagement (Working effectively with people, organizations and partners).
Language requirements (essential for the job)
Applied / assessed at a later date
Various language requirements - English Essential, Bilingual – BBB/ BBB
Learn more about language requirements.
You may need (asset qualifications)
May be applied / assessed at a later date
A1- Experience* with Workday security configuration and role-based security administration.
A2- Experience* in supporting Workday releases and feature deployments.
A3- Experience* in working in a federal government or public sector HR environment.
A4- Experience* with HR reporting, workforce analytics, and data visualization tools.
A5- Experience* in supporting organizational change management and business transformation initiatives related to HR technology.
Our commitment
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Learn more about assessment accommodation.