About the position
DutiesThe Senior Director of Alternative Dispute Resolution Services reports directly to the Deputy Chief Administrator of the Administrative Tribunals Support Service of Canada (ATSSC) (Assistant Deputy Minister equivalent). The Senior Director leads a team of approximately 30 dispute resolution professionals and manages a budget of approximately $3.5 million.
The Senior Director provides strategic leadership for the delivery of mediation, conciliation, collective bargaining support and other alternative dispute resolution services to the Canada Industrial Relations Board, the Canadian Human Rights Tribunal, the Federal Public Sector Labour Relations and Employment Board, the Yukon Teachers Labour Relations Board and the Yukon Public Service Labour Relations Board.
Working closely with tribunal Chairs and senior executives, the Senior Director provides strategic advice on complex and sensitive labour relations and dispute resolution matters and is an active member of ATSSC senior governance bodies. The successful candidate will also have the opportunity to lead and facilitate complex mediation, conciliation and other dispute resolution processes, including matters of significant national importance.
Work environment
The ATSSC is a department with over 600 employees. Its mandate is to provide support services to twelve (12) federal administrative tribunals, covering areas such as human rights, industrial relations, social security, international trade, specific claims of First Nations, cultural properties, and many more. Established with the goal of centralizing tribunal support services, the ATSSC is also committed to continually enhancing access to justice for the Canadian population.
Intent of the process
The intent of the process is to staff one bilingual imperative CBC/CBC position on an indeterminate basis.
Please note that this position requires the incumbent to work during Eastern Time zone business hours.
Positions to be filled
1
Important messages
APPLICATION INFORMATION
When applying to this selection process, you will be asked to respond to 6 screening questions.
You will also be asked to respond to 4 questions regarding the asset qualifications. Asset qualifications are not required for the position being staffed but may increase your chances at being appointed.
OTHER INFORMATION
The ATSSC welcomes all races, religions, sexes (including gender identity and/or expression), national origins, sexual orientations, civil unions or relationship status, disabilities, ages, parental status, military status, or other status protected under federal law. We embrace different perspectives, backgrounds, and experiences, in hope that it will strengthen collaboration and quality of the services we provide.
Volume management techniques may be employed at any step in the process.
All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.
Candidates must include in their application an email address and make sure that this address is always valid. Should your contact information change, it is your responsibility to notify the contact person identified in this job poster.
Applications received by email will not be accepted. If you are a person with disability preventing you from applying on-line, you can contact the Federal Public Service Job Advertisement Information Line by calling 1-800-645-5605.
If you have technical difficulties with the GC Jobs website, you can contact the Public Service Commission of Canada's Support Centre by selecting the "Contact Us" link below by calling 1-888-780-4444.
You need (essential for the job)
Your application must clearly explain how you meet the following
EDUCATION
EDU: Graduation with a degree from a recognized post-secondary institution with acceptable specialization in industrial relations or an acceptable combination of education, training and/or experience.
An acceptable combination of education, training and/or experience may include post-secondary studies or specialized training in fields such as Human Resources, labour relations, psychology, conflict resolution, combined with significant experience as a mediator, conciliator or other neutral third party in labour or employment relations matters.
If you obtained a diploma from outside of Canada, please refer to the link below:
Learn more about degree equivalency.
EXPERIENCE
EXP1: Significant* experience providing strategic advice and recommendations on complex** issues to senior officials or to decision makers (Director General or higher).
EXP2: Significant* experience building and maintaining relationships with internal and external stakeholders to resolve complex** issues.
EXP3: Significant* experience managing human resources***.
EXP4: Significant* experience managing financial resources****.
EXP5: Significant* experience providing strategic advice on or conducting mediation, conciliation, adjudication, collective bargaining, negotiation or other dispute resolution processes related to complex** labour relations or industrial relations matters.
*Significant experience refers to the depth and breadth of the experience associated with having performed a broad range of various related activities.
**Complex issues include at least three of the following characteristics: interjurisdictional or interdepartmental, sensitive, tight deadlines, confidential, affecting many partners or stakeholders, precedent setting or having a major impact on the public service, or having the potential for significant media coverage.
***Applications must clearly demonstrate the following elements: recruitment of personnel, supervision of a work team, task assignment, performance management and evaluation, as well as the development of staffing plans. Applications must also specify the number of people supervised.
****Applications must clearly demonstrate the following elements: management of a budget, exercise of responsibilities in rigorous financial planning, financial forecasts, and delegated financial authorities. Applications must also specify the value of the budget directly managed.
Applied / assessed at a later date
ABILITIES
A1: Ability to communicate effectively orally.
A2: Ability to communicate effectively in writing.
A3: Ability to facilitate alternative dispute resolution processes and support the resolution of workplace disputes.
COMPETENCIES:
C1: Create vision and strategy
C2: Mobilize people
C3: Collaborate with partners and stakeholders
C4: Achieve results
C5: Uphold integrity and respect
C6: Promote innovation and guide change
You may need (asset qualifications)
May be applied / assessed at a later date
ASSET QUALIFICATIONS
*The following criteria are assets. They are nice to have, but not essential for the position.
AEDU1: A bachelor of law degree (LL.B., LL.L., J.D. or equivalent) from a recognized university.
AEXP1: Experience providing alternative dispute resolution services in a labour relations context and/or participating directly in collective bargaining.
AEXP2: Experience working in a judicial or quasi-judicial environment, including experience supporting or contributing to adjudicative processes.
AEXP3: Experience working in the field of labour relations and/or employment standards within the federal jurisdiction or Public Sector.
Learn more about degree equivalency.
Our commitment
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Learn more about assessment accommodation.