Detachment Services Assistant

Work environment
📝Please note this position is located at the Bonnyville Detachment in Bonnyville, Alberta and there will be a requirement for presence in the office 5 days per week.

Intent of the process
The intent of this process is to staff one (1) permanent position in Bonnyville, Alberta.This process will be used to establish a pool of qualified candidates. The pool may be used to staff similar indeterminate, term or acting positions with various security requirements and tenures, which may vary accordingly to the position being staffed.Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled
1

Important messages
⭐FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1️⃣- Name of the department or organization where the experience was acquired;
2️⃣- Title of the position occupied and the period(s) in which you performed the functions (M-Y to M-Y); and
3️⃣- Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.
❗ FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.
❗CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.
❗The ability to communicate effectively in writing will be assessed throughout your application. Any use of generative artificial intelligence in the completion of your application is considered a violation of the assessment process. Should the selection committee suspect the use of generative artificial intelligence, your candidacy may be subject to immediate disqualification.
Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date.
Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.
✅ Volume management strategies may be used.
✅ All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.
✅ We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.
✅ Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

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Reliability Status security clearance - RCMP Enhanced Reliability Status (ERS) Security Clearance. Those selected must meet and maintain the above condition of employment throughout their employment.

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OR1 - Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
OR2 - Willingness and ability to work overtime as required.
OR3 - Willingness and ability to travel for work and/or training purposes using various modes of transportation.
OR4 - Willingness and ability to maintain a valid class 5 driver's license.

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Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience**Proof of education will be required prior to appointment.

EX1 - Experience providing services to internal and external clients over the phone, in person and in writing.
EX2 - Experience providing administrative support services including data entry, filing and preparing documents such as briefing notes and/or reports.
EX3 - Experience working with Microsoft Word, Excel, Outlook and Adobe.

A1 - Ability to communicate effectively orally
A2 - Ability to communicate effectively in writing
A3 - Ability to deal effectively with police situations

PS1 - Demonstrating integrity and respect
PS2 - Thinking things through
PS3 - Working effectively with others
PS4 - Showing initiative and being action-oriented

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Applied / assessed at a later date

English essential

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AEX1 - Experience maintaining a law enforcement database such as CPIC and/or PROS.
AEX2 - Experience liaising with court representatives or officials, or preparing court disclosure packages.

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Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

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