Program Advisor, Procedural Development

Duties
Join a dynamic team where you will play a key role in strengthening organizational effectiveness through the development and improvement of procedures. As a Program Advisor, Procedural Development, you will lead the design, review, and implementation of clear, efficient, and compliant processes that support program delivery and operational excellence.
In this role, you will collaborate with stakeholders to identify gaps, streamline workflows, and develop practical tools and guidance that enhance consistency and performance. You will analyze complex information, translate requirements into user-friendly procedures, and ensure alignment with policies and regulatory frameworks. Your work will directly support informed decision-making and continuous improvement across the organization.This is an exciting opportunity for a detail-oriented and proactive professional who enjoys problem-solving, writing, and driving meaningful change in a fast-paced environment.

Work environment
The Parliamentary Protective Service (PPS) is a separate and distinct organization not subject to the Public Service Employment Act. It has its own classification, compensation system, and staffing regime. Persons appointed to PPS continue to be part of the federal government and will receive the public service pension plan and public service insurance benefits plan.What we offer:• Public service health, dental, and vision care insurance plans
• Public Service Pension Plan
• 35-hour standard work week
• Minimum 4 weeks of paid vacation
• Free on-site fitness facilities
• Employee and Family Assistance Program
• Flexible work schedules
• Centrally located in downtown Ottawa
• Proximity to O-Train Parliament Station and most of all main OC Transpo and STO bus lines

Intent of the process
The purpose of this recruitment and selection process is to establish a pool of qualified or partially qualified candidates to staff positions of various tenures. The pool may also be used in the future to staff similar positions within PPS and by other organisations.

Positions to be filled
1

Important messages
Please visit PPS web site under Careers > Opportunities or at https://pps.parl.ca/ for guides that will help you prepare your application and for an interview.We encourage veterans of the Canadian Armed Forces to self-identify when applying to our job opportunities.We will only accept online applications received through the GC Employment website.To submit your online application, you will first need to create an account on the GC Jobs website. Once your account is created, return to the job poster, and select the button "Apply Online" below.Candidates who are unable to apply online must contact the person listed below prior to the closing date.All communication (screening, assessments, invitations, results) with applicants will be done by e-mail. Ensure that the e-mail address provided is valid, always functional and accepts messages from unknown users.It is your responsibility, as a candidate, to clearly demonstrate how you meet each qualification (education, experience, and assets) by answering the screening questions in the online application.You must provide concrete specific examples to illustrate how you meet each criterion identified in the questions. Your answers must include where and how you obtained the required experience, as well as the period(s) in which you performed the functions of the position(s).Candidates will not be solicited for incomplete or missing information.Use the STAR method to provide clear and detailed examples:• S – Situation: Describe the context.
• T – Task: Outline the objective.
• A – Action: Explain what you did and how you did it.
• R – Result: Highlight the outcome of your actions.Please note that all answers (or cover letters) submitted must be original work. Plagiarism of any kind, including responses generated by AI, is strictly prohibited, and may result in disqualification from the application process.Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.Various assessment tools may be used to evaluate candidates during the selection process.Depending on the number of applicants, volume management strategies may be used for the purpose of managing applications.Candidates must meet the essential qualifications, including the linguistic requirement to be appointed to a position.Relocation and travel expenses incurred during the recruitment and selection process are the applicant's responsibility.

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All candidates must obtain both a Site Access Clearance and a PPS Enhanced Reliability Status with Secret clearance.To initiate the PPS security screening process, candidates will be required to complete a personal history questionnaire, a pre interview questionnaire, and undergo fingerprinting.The security screening process involves a comprehensive background investigation to assess the candidate’s reliability, honesty, trustworthiness, loyalty to Canada and reliability as it relates to that loyalty. This security screening investigation includes, but is not limited to, a loyalty assessment, law enforcement verifications, financial verifications, internet inquiries, as well as personal and employment reference checks. Candidates will also be required to participate in a security screening interview, which will cover a range of topics relevant to assessing their overall reliability, honesty, trustworthiness, loyalty to Canada and reliability as it relates to that loyalty.Candidates should be aware that participation in, or completion of, the recruitment process does not guarantee eligibility for a PPS security screening. Security screening is conducted as a separate process, and the outcome may be influenced by several factors, including the length of time an individual has resided in Canada and the resulting ability to verify required background information. Interactions with law enforcement, credit history, personal associations, and other relevant security considerations may also affect a candidate’s eligibility to be granted the required security screening level and may influence the time needed to complete the security screening process.Candidates who do not meet the security screening requirements will not be granted the required security screening level and will therefore be removed from the hiring process as it is a condition of employment.

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EDUCATIONGraduation from a recognized post-secondary institution in the field related OR an acceptable combination of education, training and experience.*The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

EXPERIENCES:E1 - Recent* and significant** experience consulting and collaborating with internal colleagues to achieve operational goals.

E2 - Recent* and significant** experience in developing, analyzing or interpreting policies, standard operating procedures, guidelines, tools, and more.

E3 - Recent* and significant** experience providing advice to senior management on complex issues.

E4 - Experience in conducting research and analysis in order to provide advice and recommendations in support of operational policies and program related initiatives.

E5 - Recent* and significant** experience in the creation of a wide variety of documents using tools such as Microsoft Office Suite, PDF and databases.

E6 - Significant** experience in producing high-quality written materials for decision-making purposes, including briefing notes, memoranda, reports, and presentations.

E7 - Significant** experience synthesizing complex information, research, and stakeholder input into clear, concise, and well-structured documents tailored to senior management and diverse audiences.DEFINITIONS:
*RECENT means within the last five (5) years.
**SIGNIFICANT is defined as the depth and breadth of experience normally associated with having performed a broad range of complex activities related to this task, which are acquired on a full-time basis over a period of a minimum of five (5) years.

KNOWLEDGE:K1 - Knowledge of the mandate and mission of the PPS, as well as of the Parliament of Canada Act.

K2 - Knowledge of policy development processes, including research methods and analytical techniques.

K3 - Knowledge of current and emerging issues and trends in the Security industry.

K4 - Knowledge of inclusive writing practices.

COMPETENCIES:C1 - Teamwork and Collaboration
C2 - Thinking Skills
C3 - Communication
C4 - Leadership
C5 - Client Service Orientation

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Applied / assessed at a later date

Bilingual - Imperative (CBC/CBC) - Self-assessment test in a second language:To help you decide if you should apply to a bilingual position, an optional self-assessment of your written expression and reading comprehension in your second official language is available for you to take before completing your application.Try out the self-assessment tests for written expression and reading comprehension by visiting: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html

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ASSET EXPERIENCES:AE1 - Experience working with and engaging with various law enforcement agencies.

AE2 - Experience in a military or law enforcement environment.

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