Apply
Reference number
RCM26J-141099-000504
Selection process number
26-RCM-EA-N-N-NCR-TO-146288
Location
North Bay (Ontario)
Salary
$62,533 to $67,699
Level
CR-05 - CK-05
Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.
On this page
About the position
Intent of the process
The immediate need is to staff two (2) positions, on a determinate basis, with a linguistic profile of Bilingual Imperative (BBC/BBC) and an Enhanced Reliability Status security clearance.
A pool of candidates will be established to staff future vacancies at various tenures, with various linguistic profiles and various RCMP security clearances.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled
2
Important messages
Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.
Conditions of employment
Enhanced Reliability Status security clearance
All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use
You need (essential for the job)
Your application must clearly explain how you meet the following
EDUCATION:
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience
Learn more about degree equivalency.
Experience providing service to clients by telephone, in person or in writing
Experience using Microsoft Office Suite applications such as Word, Excel, PowerPoint, Outlook
Experience processing data using automated systems and software
Ability to communicate effectively in writing
Ability to communicate effectively orally
Judgement
Effective interpersonal skills
Attention to detail
Language requirements (essential for the job)
Applied / assessed at a later date
Various language requirements - Various language profiles:
English Essential
Bilingual Imperative (BBC/BBC)
Learn more about language requirements.
You may need (asset qualifications)
May be applied / assessed at a later date
Experience working in a Call Centre
Our commitment
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Learn more about assessment accommodation.
Equity, diversity and inclusion
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.
Learn more about diversity and inclusion in the public service.
Preference
Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.
Learn more about preference to veterans.
How to apply
Learn more about applying for Government of Canada jobs.
Information you must provide
We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.
Apply