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Anticipatory - Visitor Services Attendant II
Original government version here
Closing: 2026-02-05

Anticipatory - Visitor Services Attendant II

Parks Canada - Thousand Islands National Park

Closing date: February 5, 2026 - 23:59, Pacific Time

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Reference number
CAP26J-011557-000418
Selection process number
2026-CAP-ECO-TINP-EA-TERM-014
Location
Mallorytown Landing (Ontario)
Employment tenure
Seasonal, Specified Period (Term) (0.22FTE)
Salary
$27.47 to $29.85 per hour - Under review
Level
GS-MPS-04
Who can apply
Open to persons residing within a 80km radius of Mallorytown Landing, Ontario. The distance between your residence or your employment location and the position location will be determined using data provided by the Natural Resources Canada, Geomatics Canada's website. For information on how to use this website, please visit: http://jobs-emplois.gc.ca/centres/rd-ry-eng
Organization information
For further information on the organization, please visit Parks Canada.

On this page

About the position

Duties
Visitor Services Attendants are key front-line ambassadors for Thousand Islands National Park. They welcome visitors, provide information, and help maintain the quality of park facilities. Duties include:
• Greeting and orienting visitors in both official languages.
• Verifying camping reservations and assisting with visitor registration.
• Operating point-of-sale systems to sell passes and merchandise, and processing payments.
• Monitoring visitor compliance with park rules and regulations.
• Performing routine cleaning and groundskeeping of park facilities.
• Operating vehicles and/or watercraft to access park locations.
Work environment
Located in the Thousand Islands region, the park sits in the corridor between Toronto, Montreal, and Ottawa. The park offers boating, camping, hiking, and day-use experiences on the mainland and island locations.
With many visitors stopping for a visit each day, this can be an energetic work environment. Members of our visitor experience team can anticipate frequent and varying interactions with the public. We have a team that is passionate about their role as ambassadors of Thousand Islands National Park and the region, helping visitors connect with nature.
Intent of the process
This process may be used to create a pool of qualified candidates to staff similar position (s) with various tenures, security levels and/or language requirements or in different locations.
Positions to be filled
1
Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation

Conditions of employment

Reliability Status security clearance

Learn more about security screening process.

Operational Requirements

• Possession of a valid class G Driver’s Licence
The position will require the incumbent to:
• Stand for extended periods (50-100% of the day)
• Wear a Parks Canada uniform and/or PPE and abide uniform policy
• Perform certain physical tasks as per job requirements lifting and carrying up to 30lbs
• Willingness to work and/or travel in varied terrain, isolated locations, variable weather conditions
• Be exposed to fluctuating, unpredictable visitor demands and requirements
• Work shift work, and/or evenings, and/or weekends and/or statutory holidays and/or provincial/territorial holidays
• Willingness to obtain and maintain Occupational Health and Safety and Workplace Hazardous Material Information System training
•Willingness to obtain and maintain Quality Visitor Experience Training

You need (essential for the job)

Your application must clearly explain how you meet the following
EDUCATION:
A secondary school diploma or an acceptable combination of education, training and experience.

Learn more about degree equivalency.

EXPERIENCE:
• Experience providing customer service or interacting with the public in a reception or orientation setting.
• Experience addressing public inquiries, resolving complaints, or finding customer focused solutions.
• Experience performing cleaning or routine maintenance of facilities or grounds.
• Experience handling cash or processing financial transactions.
Applied / assessed at a later date
ABILITIES:
• Communication: Communicates clearly and effectively with visitors and team members.
• Teamwork: Works safely, respectfully, and cooperatively within a team environment.
• Independence: Works effectively with minimal supervision and takes responsibility for assigned tasks.
• Initiative: Anticipates needs, responds proactively to issues, and leads by example.
• Problem Solving: Identifies issues, communicates them promptly, and contributes to effective solutions.
PERSONAL SUITABILITY:
• Exercises sound judgment
• Personally connects with people
• Takes responsibility

Language requirements (essential for the job)

Applied / assessed at a later date
English essential

Learn more about language requirements.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Indigenous peoples, persons with disabilities and members of a visible minority group to self-identify in their cover letter.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide
  • Your résumé
  • Contact information for 3 references

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: Larissa Rammeloo
Email address: 
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