Health Services Coordinator

Duties
- Processing medical benefits and travel entitlements
- Liaising with external stakeholders and processing requests such as Veterans Affairs Canada (VAC), Access to Information and Privacy (ATIP)
- General administrative duties such as, answering telephone and responding to inquiries, booking members for follow-up/assessments, preparing files, filing and sending referrals

Intent of the process
"The immediate need is to staff 1 position on a indeterminate basis. A pool of candidates may be established and may be used to staff similar positions within the RCMP on an indeterminate basis or specified period (including term, acting appointments or assignments). This pool may also be used to staff similar positions, with various language and security requirements.Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled
1

Important messages
"All job applications must be submitted through the https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page2440?fromMenu=true&toggleLanguage=en system. Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location, Fredericton, N.B.Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs. **PLEASE ENSURE ALL OF YOUR PERSONAL INFORMATION IN YOUR https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page2440?fromMenu=true&toggleLanguage=en PROFILE/ACCOUNT IS ACCURATE AND UP TO DATE. **WE USE THE INFORMATION GENERATED BY THR SYSTEM FOR CONTACT AND SCREENING PURPOSES, NOT INFORMATION THAT IS FOUND ON YOUR RESUME/COVER LETTER.Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools. Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. You must provide proof of education credentials. If you completed your education outside Canada, it is your responsibility to demonstrate the equivalency. Please refer to the following link for more information: http://www.cicic.ca Please identify clearly your substantive group and level and your employment status on your resume and/or application form. Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.The Indigenous Career Navigators Program, among others, is designed to provide Indigenous peoples with advice and guidance through the application/hiring process. To Indigenous peoples seeking individual support related to your application or during the assessment phase, please contact our RCMP Indigenous Career Navigator (ICN): **The use of AI is prohibited.You must complete your application and future assessments independently without external help, including unauthorized internet resources or Artificial Intelligence (AI) tools) (for example, Copilot, ChatGPT, or any other form of AI.)You may be asked to explain or elaborate on your answers in a follow-up interview. Any violation may be investigated and result in serious consequences, including the rejection of your application. "Cover Letter-
"***It is your responsibility as a candidate to submit a COVER LETTER, which clearly outlines how you meet each of the screening qualifications, (i.e. education, essential experience and asset qualifications) as well as a resumé which is linked to the information provided in your cover letter.** Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities.*** You must provide CONCRETE EXAMPLES, which illustrate how you meet each qualification.**For example, the best approach is to use each screening qualification as a heading, and provide a description outlining how that qualification is met. Failure to clearly demonstrate how you meet the screening criteria (education, essential experience and asset qualification) may result in the REJECTION OF YOUR APPLICATION."

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Reliability Status security clearance - of the RCMP.All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process, which includes reference checks and an interview wherein questions may include (but are not limited to) previous employment, on-line activities, credit checks, alcohol and/or drug use. Able to work overtime
Able to travel
Possess and maintain a valid Canadian Driver’s licence equivalent to a Class 5 in the province of NB.

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Willing and able to work overtime
Willing and able to travel
Possession of a valid Canadian Driver’s licence equivalent to a Class 5 in the province of NB.

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Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience alternatives.

Experience conducting research and analyzing information in order to provide recommendations
Experience in performing administrative support services
Experience in records management of confidential information
Experience creating, editing and formatting spreadsheets for data organization and reporting

Ability to schedule work priorities to meet established deadlines
Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to work under pressure

Effective interpersonal skills
Analytical Thinking
Dependability
Discretion

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Applied / assessed at a later date

Bilingual - Imperative (BBB/BBB) - If no candidate meets this requirement, the position may be staffed on a non-imperative basis. Non-bilingual candidates are therefore encouraged to submit their applications.

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Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Learn more about preference to veterans.

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