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Visitor Services Attendant (Summer)
Original government version here
Closing: 2026-02-26

Visitor Services Attendant (Summer)

Parks Canada - Mount Revelstoke & Glacier National Parks

Closing date: February 26, 2026 - 23:59, Pacific Time

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Reference number
CAP25J-023951-000075
Selection process number
2025-CAP-MRG-EA-046
Location
Mount Revelstoke & Glacier national parks
Salary
$27.47 to $29.85 per hour - salary under review
Level
GS-MPS-04
Who can apply
Persons residing within a 80 km radius of Rogers Pass, BC (including Revelstoke, BC and Golden, BC) who have a legal status to work in Canada.
If an insufficient number of candidates are found within this area, candidates outside this radius may be considered so all persons with legal status to work in Canada are welcome to apply.
Organization information
For further information on the organization, please visit Parks Canada.

On this page


About the position

Duties
Visitor Services Attendants provide information and revenue collection at entrance gateways, visitor centres, campgrounds, kiosks and on park and historic site grounds. They also provide interpretation and minor cleaning to enhance the visitor experience.
Work environment
Experience what it’s like to live and work with two national parks on your doorstep. Mount Revelstoke and Glacier national parks are known for their vibrant wildflower displays in the summer and abundance of snow during the winter, perfect for enjoying some time on the slopes!
Here at Mount Revelstoke and Glacier, we are committed to fostering a diverse and inclusive workplace. Diverse teams bring different perspectives and creative ideas that benefit visitors, the communities we serve and all of us as colleagues.
Become a part of our dynamic team today!
Intent of the process
This process is intended to fill anticipated vacancies with the Visitor Experience team (approximately June to November, with various lengths in term).
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country.
This process is an inventory. We will be extracting the first round of applications for the 2026 operational season on January 18, 2026. If you wish to work this upcoming season, ensure to apply prior to this date or you may only be considered if vacancies become available later in the season.
Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Tips for applicants:
• When answering application questions, be thorough and provide concrete examples. “See resume” is not considered an acceptable answer. Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.
• Failure to provide sufficient information may result in your application being screened out of the competition.
• You must meet all essential qualifications in order to be considered for the position.
• Other qualifications listed as additional or asset are not mandatory to apply. However, these may be considered throughout the assessment process.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons are entitled to participate in the appointment process in the official language of their choice.
Travel cost for individuals who are not Federal Public Servants will not be covered.
A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.
Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

Conditions of employment

Reliability Status security clearance

Learn more about security screening process.

• Valid class 5 driver’s licence or provincial equivalent.
• Willingness to report to work in Rogers Pass National Historic Site, Glacier National Park, and/or Mount Revelstoke National Park as required
• Willingness to work at various sites (including Rogers Pass) inside buildings and outside in varying weather conditions
• Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled
• Willingness to wear a Parks Canada uniform and/or prescribed protective equipment

Operational Requirements

These positions require the incumbent to:
• Conduct repetitive tasks
• Make moderate physical effort to stand and sit for prolonged periods of time
• Lift supplies, tools and equipment such as buckets
• Pick up litter and trash
• Follow safe work practices to prevent exposure to noxious odors and/or minor injury when performing cleaning and maintenance activities (e.g., falls from ladders, irritations from cleaning products, minor cuts and bruises)
• Operate point of sale systems and small equipment (e.g. leaf blower
• Occasionally demonstrate tasks to others

You need (essential for the job)

Your application must clearly explain how you meet the following
EDUCATION
Secondary school diploma or an acceptable combination of education, training and experience

Learn more about degree equivalency.

OCCUPATIONAL CERTIFICATION
Valid class 5 driver’s licence or provincial equivalent
EXPERIENCE
EX1: Experience providing information and service to the public, including complaint resolution;
EX2: Experience in handling cash and operating point of sales.
Applied / assessed at a later date
KNOWLEDGE
K1: Knowledge of Mount Revelstoke & Glacier National parks and surrounding area;
K2: Knowledge of cash handling practices including preparing deposits.
ABILITIES
A1: Ability to communicate effectively orally ;
A2: Ability to provide service excellence to internal and external clients;
A3: Ability to identify problems and troubleshoot to find solutions;
A4: Ability to take initiative, dealing with situations proactively and persistently, seizing opportunities that arise.
PERSONAL SUITABILITY
PS1: Exercise sound judgement
PS2: Takes responsibility
PS3: Demonstrates integrity
PS4: Strives for excellence
PS5: Personally connects with people

Language requirements (essential for the job)

Applied / assessed at a later date
Various language requirements - English essential or Bilingual Imperative (--B/--B)

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date
ASSET OCCUPATIONAL CERTIFICATION
Valid class 4 driver’s licence or provincial equivalent

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to these employment equity groups: Indigenous (Aboriginal) peoples, persons with disabilities, and visible minorities.

Learn more about employment equity.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide
  • Your résumé
  • Contact information for 2 references

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: Human Resources - Mount Revelstoke & Glacier Field Unit
Email address: 
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Original government version here
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