Student Heritage Presenter

Duties
Working under supervision of Interpretation Officer/Coordinators, the Student Heritage Presenter delivers interpretive presentations, programs and activities that engage Canadians and other visitors in the learning, enjoyment, connection to, and appreciation of the natural and cultural heritage of the Cave and Basin and Banff Park Museum National Historic Sites.
This position is responsible for:
• Presenting meaningful and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites
• Perform cashier duties, sell permits
• Greet and orient visitors; deliver reception, orientation, public safety and visitor experience information
• Participate in the coordination and delivery of after-hours special events and private functions

Intent of the process
The results may be used in the future to fill other temporary student vacancies that may arise in the Banff Field Unit, in various locations, with full or part-time hours for various tenures, depending on status of the selected candidate.

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
***Important Information***1. Applications for this inventory competition will be pulled on January 12, 2026. Subsequent applications will be pulled if and when required.
2. Students will be required to cover all travel expenses to and from the location of work.
3. Living accommodations may not be provided. No cover letter required – Respond to questions in the on-line application. Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Additional information may be requested after closing date for screening and/or assessment purposes.

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Reliability Status security clearance

• Willing and able to wear a Parks Canada uniform and/or dress in period costumes

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OPERATIONAL REQUIREMENTS:
• Willing and able to work weekends, irregular hours, overtime and/or statutory and provincial holidays
• Work from various locations
• Willing and able to perform repetitive tasks
• Willing and able to work outdoors and be exposed to various weather conditions
• Make moderate physical effort to sit and stand for prolonged periods

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Open to students currently enrolled in secondary or post-secondary school in an accredited institution and/or those participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution.

EXPERIENCE IN:
• Providing front-line customer service by responding to inquiries and offering guidance and information
• Performing operational logistics including following opening and closing procedures

KNOWLEDGE OF:
• Parks Canada, its mandate and values and operating principles
• General knowledge of Banff National Park, National Historic Sites and the surrounding area

ABILITIES:
• Visitor/Client Focus: Provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment
• Teamwork: Work collaboratively with others to achieve organizational goals
• Adaptability: Adapt to work effectively in ambiguous or changing situations, and with diverse individuals and groups
• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others (follows the health and safety guidelines)

PERSONAL SUITABILITY:
• Personally connects with others
• Takes responsibility
• Exercises sound judgment
• Communicates effectively

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Applied / assessed at a later date

English essential

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Asset Qualifications:
The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria.• Handling cash and operating point of sale systems

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