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Visitor Services Attendant II
Original government version here
Closing: 2026-01-04

Visitor Services Attendant II

Parks Canada - Saskatchewan South Field Unit

Closing date: January 4, 2026 - 23:59, Pacific Time

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Reference number
CAP25J-032794-000045
Selection process number
2025-PCA-SKS-EA-GNP-081
Location
Grasslands National Park, Val Marie SK
Employment tenure
Term appointment
Salary
$27.47 to $29.85 per hour - salary under review
Level
GS-MPS-04 - Visitor Services Attendant II
Who can apply
Persons residing in Canada and Canadian citizens residing abroad.
Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Organization information
For further information on the organization, please visit Parks Canada.

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About the position

Duties
Working as part of the Visitor Services Attendant team, you will be responsible to welcome and orient visitors to a wilderness park, provide visitor reception and process payments at various locations including remote, rustic campgrounds.
Tasks will include:
- providing comprehensive information on the natural and cultural heritage of the grasslands
- interpreting safety messages and regulations
- reinforcing messages on the region’s services and remoteness
- recommending activities, trails and excursions
- consulting on backcountry planning
- operating Point of Sale (POS) & campground reservation systems
- resolving visitor dilemmas/complaints.
Intent of the process
This process is intended to fill existing vacancy(ies) and may be used to fill anticipated vacancy(ies).

Conditions of employment

Reliability Status security clearance - Obtain and maintain Reliability Status Clearance.

Learn more about applying for Government of Canada jobs.

Obtain and maintain valid class 5 driver’s license or equivalent throughout your employment.

Operational Requirements

Willingness to wear a Parks Canada uniform and prescribed protective equipment
Willingness to work and/or travel in varied terrain, weather conditions, isolated locations and by various means of transportation
Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required
Willingness to perform duties in various locations within the park
The position requires the incumbent to:
Work alone with little to no supervision
Have reliable transportation to get to and from workplace

You need (essential for the job)

Your application must clearly explain how you meet the following
EDUCATION:
A secondary school diploma or an acceptable combination of education, training and experience or traditional knowledge relevant to position.

Learn more about degree equivalency.

EXPERIENCE:
Experience providing information or providing services to the public.
Experience in anticipating/detecting incidents, resolving complaints, and finding solutions.
Applied / assessed at a later date
COMPETENCIES:
Client focus
Adaptability/ Flexibility
Attention to detail
Strong team player (personally connects with others)
ABILITIES:
Ability to communicates effectively

Language requirements (essential for the job)

Applied / assessed at a later date
Various language requirements - English Essential and/or Bilingual Imperative (--B/--B)

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date
EXPERIENCE:
Experience in handling cash, operating point of sales, sales reports and bank deposits.
Experience working in visitor services, hospitality.
Experience working collaboratively in a small team environment.
KNOWLEDGE:
Knowledge of the natural and cultural history of Grasslands National Park.
Knowledge of services, programs and guidelines in Grasslands National Park.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one or more of the following Employment Equity groups: Aboriginal persons, Visible Minorities, Women and Persons with Disabilities.

Learn more about employment equity.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide
  • Your résumé

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: Shelly Duquette Larson
Email address: 
Apply

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