Detachment Services Assistant

Work environment
As an employer of choice for over 30,000 people, the RCMP promises a career like no other!The Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.Working with the RCMP, a world-renowned innovative organization, you will experience meaningful work and have a real impact on the daily operations as well as job satisfaction knowing you are making a real difference.

Intent of the process
Anticipatory Staffing - A qualified pool of candidates may be established to staff similar positions at the CR-05 group and level for term, indeterminate or acting at full or part-time hours or lower level positions.Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member. Notification regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Important messages
In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.
⭐FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1️⃣- Name of the department or organization where the experience was acquired;
2️⃣- Title of the position occupied and the period(s) in which you performed the functions (M-Y to M-Y); and
3️⃣- Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.
❗ FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.
❗CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.
❗The ability to communicate effectively in writing will be assessed throughout your application. Any use of generative artificial intelligence in the completion of your application is considered a violation of the assessment process. Should the selection committee suspect the use of generative artificial intelligence, your candidacy may be subject to immediate disqualification.
Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date.
Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.
✅ Volume management strategies may be used.
✅ All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.
✅ We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.
✅ Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

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Reliability Status security clearance - RCMP

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►Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
►Willingness and ability to travel for work and/or training purposes using various modes of transportation.
►Willingness and ability to work overtime as required.

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EDUCATION
Successful completion of two years of secondary school* or an acceptable combination of education, training and/or experience (see Note 1).Note 1: Suitable for a position as determined by the manager unless otherwise regulated by the employer.*Secondary School refers to high school.

EXPERIENCE
►Experience using computer applications including two of the following: databases, email,
spreadsheets or word processing.

►Experience providing service to internal or to external clients

►Experience performing administrative support services.

ABILITY
►Ability to communicate effectively orally.
►Ability to communicate effectively in writing.
►Ability to prioritize work to meet deadlines.
►Ability to work in a stressful environment.

PERSONAL SUITABILITY
►Effective Interpersonal Skills
►Dependability
►Judgement

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Applied / assessed at a later date

English essential

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Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Learn more about preference to veterans.

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