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Reference number
CAP25J-176815-000012
Selection process number
2025-CAP-BNP-EA-076
Location
Banff (Alberta),
Banff National Park of Canada (Alberta)
Employment tenure
Term employment from May 2026 to September 2026
Salary
$23.07 to $28.30 per hour
Level
SU-01
Who can apply
Parks Canada Agency considers applications from students who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status, or work permit.
To be considered for employment under one of the student employment programs, the individual must be:
• registered as a full-time or part-time secondary or post-secondary student in an accredited academic program, or
• participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution
• should meet the minimum age requirement to be employed in the province or territory of work
On this page
About the position
DutiesStudents will build upon skills supporting Windows 11 systems and providing software assistance, in addition to supporting various server and network infrastructure. Their IT project work will include: assisting clients either over the phone, remotely, or face-to-face to help set up systems or resolve issues. Students will assist in implementing connectivity solutions to remote worksites as well as helping to upgrade client computers and systems.
Students will be in Banff and supported with a team of experienced Information Technology Services Technicians and Supervisor.
Intent of the process
The results may be used in the future to fill other temporary student vacancies that may arise in the Banff Field Unit, in various locations, with full or part-time hours for various tenures, depending on status of the selected candidate.
Positions to be filled
1
Important messages
This position is based in Banff, AB and requires on-site presence on a daily basis.
- Students will be required to cover all travel expenses to and from the location of work.
- Living accommodations will not be provided. Students must be able to find their own accommodations.
- Hours of work: 37.5 per week.
We will only accept on-line applications received via the jobs.gc.ca site. No cover letter required – Respond to questions in the on-line application.
*** NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).
Your job application must clearly demonstrate that you meet all the screening requirements in order to move on to the next step. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the screening questions. The lack of information in the form requested may result in the rejection of your application.
Operational Requirements
• Possession and maintenance of a valid Alberta Class 5 driver’s license or equivalent
• Willing and able to wear Parks Canada identifier clothing and personal safety equipment
• Willing and able to work shifts, weekends, holidays and overtime
You need (essential for the job)
Your application must clearly explain how you meet the following
Open to students currently enrolled in secondary or post-secondary school in an accredited institution and/or those participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution.
Proof of education will be required at time of interview.
Learn more about degree equivalency.
EXPERIENCE:
EX1: Providing front line customer service
EX2: Basic experience of networking, cloud services, software and hardware troubleshooting, Windows 10/11 environment or IT security. Experience can be from work, school or personal projects.
Applied / assessed at a later date
KNOWLEDGE OF:
K1: General and basic knowledge of networking, cloud services, software and hardware troubleshooting, Windows 10/11 environment and IT security concepts
K2: Banff National Park and surrounding areas
ABILITIES:
A1: Ability to provide superior customer service to clients and co-workers
A2: Ability to communicate effectively in writing
A3: Ability to work in a collaborative team environment
A4: Ability to understand, troubleshoot and configure various IT systems independently
A5: Ability to manage priorities and deadlines
PERSONAL SUITABILITY:
PS1: Passion for technology and desire to learn
PS2: Personally connects with people
PS3: Exercises sound judgment
PS4: Makes things happen
PS5: Takes responsibility
Language requirements (essential for the job)
Applied / assessed at a later date
English essential
Learn more about language requirements.
You may need (asset qualifications)
May be applied / assessed at a later date
AEX1: Help desk experience
Our commitment
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Learn more about assessment accommodation.
Equity, diversity and inclusion
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.
Learn more about diversity and inclusion in the public service.
How to apply
Learn more about applying for Government of Canada jobs.
Information you must provide
- Your résumé
- Contact information for 3 references
We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.
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