We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.
NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.
Please do not email the Contact asking for an update. You will be contacted if your resume will be considered further.
If using screening questions: When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.
Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.
Cracking the Code We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online: https://www.youtube.com/watch?v=0GW7P3g9hhI
Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.
Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/
The Royal Canadian Mounted Police (“RCMP”) is looking for a Disability Management Advisor to join our dynamic team in Professional Responsibility Support Services. We are hiring a Disability Management Advisor for Vancouver Island and “E” Division Headquarters. Please see location details in the intent section.
We require individuals with a demonstrated track record of high performance, professionalism, proactiveness and critical thinking. The Disability Management Advisors provide guidance and support to ill, injured or disabled Members, as well as their supervisors. Therefore, we require compassionate individuals with exceptional communication skills, both written and oral. If you value teamwork, collaboration, providing high quality service delivery to clients and have the ability to maintain and respect client confidentiality, we want to hear from you!
We offer a diverse, inclusive, respectful and healthy work environment. RCMP employees are required to attend the worksite a minimum of three days per week. A Telework Agreement can be requested to work the balance of the work week remotely. (Please be advised that the Telework Agreement is assessed on a yearly basis.) Full-time remote work is not provided.
Professional Responsibility Support Services is located at 14200 Green Timbers Way, Surrey, B.C.
Anticipatory.
The anticipated intent/result of this process is to indeterminately staff (on a full time basis) two positions.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Should a Public Service (PS) employee be found qualified and selected for appointment, notification regarding the PS appointment will be posted accordingly on www.jobs.gc.ca.
Positions to be filled: Number to be determined
Your résumé.
Education:
• A secondary school diploma or employer-approved alternatives.
Experience:
• Recent* experience in delivering client services and case managing client files in at least one of the following programs within the public or private sector: workplace accommodations, disability management program or return-to-work program.
• Recent* experience formulating advice and recommendations to managers (all levels) and employees on the application of laws and policies related to at least one of the following programs within the public or private sector: workplace accommodations, disability management or return-to-work programs
• Experience providing advice and guidance to internal or external clients
• Experience collaborating with stakeholders
• Experience facilitating, moderating or chairing meetings
• Recent* experience delivering information through formal presentations to various audiences during the course of duties
• Experience applying policies, directives, procedures and/or legislation related to at least one of the following programs within the public or private sector: workplace accommodations, disability management program or return-to-work program
• Recent* experience composing documents that advise on managerial decision-making such as case summaries, recommendation reports and briefing notes of emerging issues or priority cases.
* Recent refers to experience obtained within the past 2 years.
English essential
Information on language requirements
Knowledge:
• Knowledge of disability management and workplace accommodation best practices
• Knowledge of the duty to accommodate under the Canadian Human Rights Act
• Knowledge of applicable RCMP policies, guidelines and case law related to disability management, including but not limited to Sick Leave policy, Disability Management and Accommodation Program Manual
Abilities:
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to interpret and apply relevant policies, legislation, directives and case law
• Ability to think critically
• Ability to influence effective results
• Ability to analyze issues and determine viable options and recommendations
• Ability to work effectively independently and in collaboration with others
• Ability to organize work of self, identifying and managing multiple and complex priorities, meet deadlines and work under minimal supervision
Personal Suitability:
• Judgement
• Client service
• Flexibility
• Initiative
• Reliability
• Attention to detail
• Effective interpersonal skills
• Thinking things through
• Demonstrates integrity and respect
Asset Qualification:
Experience:
• Experience in at least one of the following: disability management, workplace accommodation, return-to work planning, and/or related human resources field.
• Experience using an electronic records management and/or case management system (example: Abiliti)
Operational Requirements:
• Willingness and ability to travel on occasion
• Willingness and ability to work overtime when required
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
The anticipated intent/result of this process is to indeterminately staff (on a full-time basis) the following positions:
• Island District (Victoria): 1 position
• “E” Division Headquarters (Surrey, BC): 1 position.
Successful Island District candidate is expected to work out of the Island District Office located at 2881 Nanaimo Street, Victoria, B.C. The candidate should be prepared to relocate if they do not reside within a 40 km radius from the Island District Office.
Successful “E” Division Headquarters candidate is expected to work out of RCMP Headquarters located at 14200 Green Timbers Way, Surrey, B.C. The candidate should be prepared to relocate if they do not reside within the Lower Mainland/Fraser Valley.
Applicants are encouraged to apply ONLY if they are willing and able to work in Victoria, B.C. or, in Surrey, B.C.
Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain an RCMP security clearance may involve, but is not limited to, a security/reliability interview, a field investigation regarding matters of criminal activity, verification of credit/financial status, reference checks, education, employment history, online activities, alcohol and/or drug use, etc., and may require certain residency requirements.
Please refer to Appendix “B” and “D (4)” of the Treasury Board Standard on Security Screening for more information - https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=28115.
Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.
Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.
Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.
Top-down selection may apply.
Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.
Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.
Those selected for assessment should be prepared to provide the names and contact information of recent references (recent is defined as within the last 2 years):
References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.
References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.
All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.
All communication relating to this process, including e-mail correspondence may be used in the assessment of qualifications.
All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.
PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.
Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.