We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
The intent of this process is to staff one (1) term position. A pool of qualified candidates inclusive of Public Service (PS) employees and Civilian Members (CM); maybe established through this process to staff identical or similar IT-01/SP-ICT-01positions on a temporary or permanent full‐time basis.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
Should a Public Service (PS) employee be found qualified and selected for appointment, notification regarding the PS appointment will be posted accordingly on www.jobs.gc.ca.
Positions to be filled: 1
Your résumé.
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management.
• Experience supporting a Microsoft Windows desktop computer environment
• Experience with maintenance, installation and repair of computers or accessories
• Experience working with Microsoft Active Directory
• Experience supporting applications
English essential
Information on language requirements
Knowledge:
• Knowledge of IT security practices.
• Knowledge of Microsoft Active Directory
• Knowledge of Microsoft System Center Configuration Manager (SCCM)
• Knowledge of Microsoft Windows Desktop Computer Environment
Abilities and Skills:
• Ability to communicate effectively orally and in writing.
• Ability to plan and/or organize workload
• Ability to problem solve
• Ability to work independently
Personal Suitability:
• Effective Interpersonal Skills
• Initiative
• Reliability
• Team oriented
• Client service oriented
ASSET QUALIFICATIONS:
• CompTIA Certification (CompTIA, A+, Network+ or Security+)
• Experience in Information Technology Projects.
• Microsoft Certified Professional (MCP) or Microsoft Specialist certification
• Experience performing network administration functions
• Experience with Novell eDirectory
• Experience supporting a LAN/WAN environment
• Experience working with Microsoft System Center Configuration Manager (SCCM)
• Experience using remote tools to provide desktop support
• Experience supporting Police Reporting and Occurrence System (PROS), National Administrative Records Management System (NARMS) or New Police Information Retrieval System (NPIRS)
OPERATIONAL REQUIREMENTS:
Top Secret security clearance.
Canadian Citizenship.
Willing and able to travel for extended periods.
Willing and able to work outside of core hours.
Willing and able to work overtime.
CONDITIONS OF EMPLOYMENT:
. Top Secret Security Clearance.
. Canadian Citizenship.
. Willing and able to travel for extended periods.
. Willing and able to work outside of core hours.
. Willing and able to work overtime.
. Valid class 5 driver’s license.
. Ability to lift 23kgs.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
The client organization will accept applications on-line only using GC Jobs.
To submit an application on-line, please select the button "Apply Online" below.
Persons with disabilities preventing them from applying on-line are asked to contact 1- 800-645-5605.
Persons are entitled to participate in the appointment process in the official language of their choice.
Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e- mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
All communication relating to this process may be used in the assessment of other qualifications.
Depending on the number of applicants, Department needs and HR plans, volume management strategies such as random selection, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.
A situational exercise may be administered.
An interview may be administered.
Reference checks may be sought.
Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process.
Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca/
If the name identified on the above documents is different than your current legal name, please also provide proof of name change.
You must provide proof of your Canadian Citizenship or Permanent Residency. The original of one of the following documents must be provided for verification:
Provincial or territorial birth certificate
Naturalization certificates (issued prior to Jan. 1, 1947)
Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb.14, 1977)
Certificates of Retention
Citizenship certificate
Permanent Resident Status/Card
Top Secret Security Clearance:
In accordance with the Treasury Board Secretariat (TBS) Directive on Security Screening, effective January 6, 2025, Canadian citizenship is a requirement for a Top Secret clearance. Please note that while a Top Secret clearance is not required at the time of application, all conditions of employment, including security clearance, must be met prior to appointment and maintained for the duration of employment in the position.
Please refer to the TBS Directive on Security Screening for more information: https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32805#annA1
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.