We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
PLEASE NOTE WE WILL ONLY ACCEPT ONLINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying online are asked to contact the individual noted at the bottom of this advertisement.
NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.
Please do not email the contact asking for an update. You will be contacted if your resume will be considered further.
When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume", your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.
Cracking the Code: We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online: https://www.youtube.com/watch?v=0GW7P3g9hhI
You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence. Please take a look at the following link for more information: https://www.cicic.ca/
The anticipated intent/result of this process is to indeterminately staff (on a full time basis) one position.
Please be advised this position cannot accommodate remote work. All duties required within this position is to be completed in-person in Terrace, BC. Candidates should only apply if they are willing and available to work in this location.
A pool of qualified candidates may be established and may be used to staff future similar permanent and/or temporary positions at full, part-time or shift-work hours in various locations. Once established, the qualified pool will be valid for a period of one year and may be extended.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: 1
Your résumé.
Education:
EED: Successful completion of two years of secondary school or an acceptable combination of education, training, and/or experience
Experience:
EE1: Experience using Microsoft Office applications including Word
EE2: Experience providing assistance to the general public in person and by telephone
EE3: Recent* experience in performing general administrative support duties such as processing mail, filing, and ordering supplies
EE4: Recent* experience using general office equipment such as photocopier and multi-line phone system
*”Recent” refers to experience gained within the last 5 years
English essential
Information on language requirements
Knowledge:
EK1: Knowledge of general office practices
Abilities:
EA1: Ability to organize and prioritize workload
EA2: Ability to deal effectively with challenging situations
EA3: Ability to communicate effectively in writing
EA4: Ability to communicate effectively orally
Personal Suitability:
EPS1: Effective Interpersonal Skills
EPS2: Dependability
EPS3: Flexibility
EPS4: Thoroughness
EPS5: Discretion
EPS6: Initiative
Asset Experience:
AE1: Experience providing administrative support in a policing environment
AE2: Experience transcribing from a digital audio device
AE3: Experience using police computer systems such as CPIC, JUSTIN, PRIME, and INTELLIBOOK
AE4: Experience in records and information management
Asset Ability:
AA1: Ability to work under pressure
OPERATIONAL REQUIREMENT
OR1: Willingness and ability to work overtime as required
OR2: Willingness and ability to travel for training as required
COE1: Enhanced Reliability Status
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Receipt of applications will not be sent. Candidates will be considered for positions as they become available, and will be advised of any further evaluation.
Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.
Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.
Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.
Our means of communication with applicants is via E-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.
Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.