We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
📢 How does this work?
Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”
Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.
Step 3: We will carefully review all your qualifications. If your talent matches one of our immediate or upcoming opportunities, we may contact you for further information or assessment.
Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.
Key activities of this position may include:
↪ Supervising and providing leadership to analysts and technicians, and supporting their ongoing professional development.
↪ Leading teams in the planning, development, implementation, integration, and day-to-day support of departmental or agency IT infrastructure and services.
↪ Conducting or coordinating analysis for the development, implementation, integration, or maintenance of IT infrastructure operations and services, and preparing related technical reports and documents.
↪ Providing specialized technical advice and guidance to management, colleagues, and clients on the design, development, testing, implementation, and maintenance of IT infrastructure and services.
↪ Representing the team in meetings with managers, clients, technical staff, and suppliers.
↪ Leading projects, advising technical teams and contractors on complex IT issues, and managing project budgets.
Together, the Department of National Defence (DND) and the Canadian Armed Forces (CAF) form the largest and most complex organization in Canada. DND's role is to provide services and support to the CAF in their operations and missions at home and abroad. DND and the CAF work side-by-side to fulfill the Government of Canada’s mission to defend Canada and Canadians and contribute to international peace, security, and stability efforts.
What do we offer?
🍁 At DND we foster a work environment where employees have opportunities to grow, learn, progress in their careers, and have job satisfaction over the long-term. You’ll enjoy:
▪️ A career among a dynamic and dedicated team
▪️ Opportunities for advancement
▪️ A diverse, respectful, and inclusive work environment
▪️ A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements
_____________________________________________________________________________________________
This position is located at 5th Canadian Division Support Base Gagetown (5 CDSB Gagetown), which consists of two large formations and numerous lodger units. 5th Canadian Division Support Group provides personnel, operational, logistical, financial, safety and environmental services to all Base units as well as military units across all four Atlantic Provinces and the Canadian Combat Support Brigade.
💻 Copy and paste these links into your search browser to learn more about 5 CDSB Gagetown:
https://www.canada.ca/en/army/corporate/5-canadian-division/5-canadian-division-support-base-gagetown.html
https://cfmws.ca/gagetown
The intent of this process is to fill one full-time indeterminate (permanent) position in Gagetown, New Brunswick. The official location of the position to be staffed is 5 CDSB Gagetown and requires full-time onsite attendance. This position is bilingual imperative (CBC/CBC).
If an insufficient number of qualified candidates meet the bilingual imperative (CBC/CBC) linguistic profile, a bilingual non-imperative appointment may be considered.
A pool of partially or essentially qualified candidates may be established through this process and may be used to staff identical or similar positions at the Department of National Defence.
Positions to be filled: 1
Your résumé.
EDUCATION
ED1. Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.
Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.
_____________________________________________________________________________________________
EXPERIENCE
EX1. Experience working with the following:
• Microsoft Exchange 2016;
• Windows 10;
• Microsoft Office Suite 2010; and
• Microsoft 365.
EX2. Experience in PC configuration, maintenance, and networking.
EX3. Experience working with Active Directory in a Windows Server environment.
Various language requirements
▪️Bilingual imperative (CBC/CBC)
▪️Bilingual non-imperative (CBC/CBC)
If an insufficient number of qualified candidates meet the bilingual imperative (CBC/CBC) linguistic profile, a bilingual non-imperative appointment may be considered.
Information on language requirements
_____________________________________________________________________________________________
COMPETENCIES
C1. Working effectively with others
C2. Thinking Things Through
C3. Showing initiative and being action-oriented
C4. Demonstrating integrity and respect
C5. Leadership
C6. Communication
_____________________________________________________________________________________________
ABILITY
AB1. Ability to recognize, manage and resolve conflict.
ASSET OCCUPATIONAL CERTIFICATION
AOC1. COMPTIA A+ Certification
AOC2. Microsoft Entra ID (formerly Azure Active Directory)
AOC3. Microsoft Office 365 Administrator
_____________________________________________________________________________________________
ASSET EXPERIENCE
AEX1. Experience leading a first-line support team within an IT support environment.
_____________________________________________________________________________________________
ORGANIZATIONAL NEEDS
The Department of National Defence is committed to creating a diverse and inclusive team that reflects Canada's population.
To achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women, and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups when you apply.
As means to support our military families, consideration may first be given to the spouses or common-law partners of serving Canadian Armed Forces (CAF) members.
Information on employment equity
_____________________________________________________________________________________________
OPERATIONAL REQUIREMENTS
▪️Willing and able to travel.
▪️Willing and able to work weekends/shiftwork.
▪️Willing and able to attend employer required training.
Secret security clearance
▪️ Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021-1, Conflict of Interest.
Copy and paste these links in your browser for more information:
• https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html
• https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049
• https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32627
• https://www.canada.ca/en/department-national-defence/corporate/policies-standards/defence-administrative-orders-directives/7000-series/7021/7021-1-conflict-of-interest.html
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
▶ Persons are entitled to participate in the appointment process in the official language of their choice.
▶ Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the GC Jobs online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.
▶ Depending on the position being staffed:
↪ Additional qualifications, operational requirements and/or conditions of employment may be required
↪ Varying degrees of breadth and depth of experience may be deemed essential
↪ Asset qualifications may be invoked as essential qualifications
↪ You may be contacted and asked to submit information or be further assessed
▶ Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.
▶ All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants. Your overall conduct and communications, including email correspondence, may be used in the assessment of qualifications and competencies.
▶ To ensure the integrity of the selection process, the content and questions of the assessment must remain confidential. Please do not discuss or share the assessment content with anyone, including other candidates. You must complete the assessment, including screening questions, by yourself, without the help of others, including the use of unapproved internet resources and artificial intelligence (such as ChatGPT or any other forms of artificial intelligence). Plagiarism and the use of artificial intelligence is strictly prohibited throughout the entire process and suspected non-compliance will be investigated. Any violation may result in potential consequences which could include your elimination from this selection process.
▶ If, at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process. Copy and paste these links in your browser for more information:
• https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html
• https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049
▶ Appointment decisions may be based on one or more of the following criteria:
↪ Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;
↪ Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
↪ Depth, breadth, type of work-specific experience;
↪ Level/degree of one or more competencies/qualifications;
↪ Organizational Needs.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.