We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
The main duties are:
- Administer and manage the centralized Learning Management System (LMS).
- Oversee the LMS support inbox and resolve complex issues.
- Investigate and address technical issues reported by clients.
- Test and deploy new features and document solutions.
- Provide feedback on existing processes for streamlining/improvement.
- Develop online courses in collaboration with a learning team.
Would you like to create interactive, innovative, and captivating online training using various media and new technologies? Do you enjoy working collaboratively with different stakeholders as an LMS administrator to bring learning and training to life?
As a leader on environmental issues, ECCC is mandated with ensuring that Canadians have a safe, clean and sustainable environment today, tomorrow and well into the future! We strive to offer a diverse, inclusive, innovative, and dynamic environment for our employees and encourage a collaborative work environment that fosters professional development and success. Working as an LMS Administrator and Multimedia Developer in the learning and development team within the Human Resources branch, offers a unique opportunity to make a difference in helping to protect our environment and to shape the future of learning and training at ECCC.
This is your chance to join an Employer of Choice!
The immediate need is to staff one (1) term/indeterminate position, bilingual imperative BBB/BBB.
A pool of partially qualified candidates resulting from this process may be created and may be used to fill similar positions with linguistic profiles, security level as well as tenures may vary according to the position being staffed.
This pool may be used to staff similar positions in other organizations within the core public administration (http://www.psc-cfp.gc.ca/plcy-pltq/rfli-lirf/index-eng.htm). By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.
Positions to be filled: 1
Your résumé.
EDUCATION
A secondary school diploma or an acceptable combination of education, training, and/or experience.
EXPERIENCES
EX1. *Recent experience in administering a learning management system (LMS) such as Brightspace.
* Recent experience is defined as experience acquired within the last three years
EX2. **Significant experience in developing online training.
**Significant experience usually refers to the breadth and depth of experience normally associated with the development of 4 online courses. However, depending on the scope, complexity and diversity of the work performed, as well as the level of direct responsibility for the development of online training, a smaller number could be considered.
EX3. **Significant experience in performing diagnostics to resolve issues related to the use of an LMS and related to the development of training.
**Significant experience usually refers to the breadth and depth of the experience normally associated with solving 3 cases.
EX4. *Recent experience in conducting the quality control of learning products according to a predefined list of criteria.
* Recent experience is defined as experience acquired within the last three years
EX5. **Significant experience in formulating technical advice and recommendations for clients.
Significant** experience usually refers to the breadth and depth of experience normally associated with 2 or more situations.
ASSET QUALIFICATIONS
EXPERIENCE
AEX1. Experience as a Brightspace administrator.
AEX2. Exprience with Course Merchant or Training Orchestra in conjunction with Brightspace.
AEX3. *Recent and **significant experience in designing and integrating multimedia elements in various environments using tools from the Adobe Creative Suite, in accordance with accessibility standards.
Please add a link to your portfolio.
* Recent experience is defined as experience acquired within the last three years.
Significant experience** usually refers to the breadth and depth of the experience normally associated with the design and integration of multimedia elements in 4 projects. However, depending on the scale of the complexity and diversity of the work performed, as well as the level of direct responsibility for the design and integration of multimedia elements, a smaller number could be considered.
Bilingual - Imperative (BBB/BBB)
Information on language requirements
KNOWLEDGE
K1. Knowledge of developing online training from a storyboard using web programming (HTML, CSS, JavaScript, and Bootstrap).
K2. Knowledge of administering a Learning Management System
ABILITIES
CA1. Ability to analyze the workflow and provide options and improvement recommendations to their supervisor.
CA2. Ability to plan and organize multiple requests and competing priorities.
CA3. Ability to develop online training and work efficiently while implementing best practices in multimedia development.
CA4. Ability to communicate effectively verbally.
CA5. Ability to communicate effectively in writing.
PERSONAL SUITABILITY
PS1. Judgement
PS2. Demonstrate initiative and be action-oriented
PS3. Reliability
PS4. Be conscious and respectful of meeting deadlines.
PS5. Working effectively with others
Knowledge of administering Brightspace (for those who meet the first asset experience criterion) (AEX1)
Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women.
Reliability Status security clearance
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Interested candidates must meet all the essential qualifications to be appointed to the positions.
Asset qualifications may be used for screening purposes. Please ensure that your application indicates how you meet each of the asset criteria (please list such as your education and experience), if applicable. An individual may be appointed even if they do not meet some or all of the asset qualifications. However, it could be a decisive factor in the selection of the nominee.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.