gJobs.ca

Engagement and Outreach Coordinator / Communications Coordinator
Original government version here
Closing: 2025-03-20

Engagement and Outreach Coordinator / Communications Coordinator

Reference number: FNA25J-023110-000063
Selection process number: 2024-FNA-PAB-EA-191
Financial Consumer Agency of Canada - Public Affairs Branch
Ottawa (Ontario)
IS-02, IS-03, RE-03
$68,600 to $86,200

For further information on the organization, please visit Financial Consumer Agency of Canada

Closing date: 20 March 2025 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The Financial Consumer Agency of Canada (FCAC) is looking for strong and dynamic public affairs professionals who can build collaborative relationships to fill key positions in the Public Affairs Branch.

The Public Affairs Branch plays a pivotal role in helping FCAC fulfill its mandate to protect Canadians in their dealings with financial institutions. The Public Affairs Branch develops excellent partnerships with the Agency’s program, regulatory and research functions. In addition, we interact regularly with senior management and work in concert with other government departments.

From regulating the banks to educating consumers on managing their finances and researching the latest in consumer behaviour, the Public Affairs Branch is at the centre of it all.

FCAC is a small independent federal agency with a growing profile that offers a stimulating work environment and where everyone contributes to achieving results.

If you thrive in a fast-paced environment, enjoy building outstanding relationships with team members and internal or external partners, and are looking for an interesting and rewarding opportunity in public affairs, this is the job for you.

Work environment

Financial consumer protection is an integral part of the Government of Canada’s oversight of the financial sector. The Financial Consumer Agency of Canada (FCAC) ensures Federally Regulated Financial Entities (FRFEs) comply with consumer protection measures, promotes financial education and raises consumers’ awareness of their rights and responsibilities.

FCAC is a small separate agency subject to the Public Service Employment Act (PSEA). We have our own unique classification system (RE and REX) with relevant equivalencies noted above and we offer the same pension as the core public administration. In addition, as an FCAC employee, you will benefit from:

• a competitive salary;
• eligibility for performance pay at all classification levels within the organization;
• a comprehensive benefits package including: Health and Dental Plan; Disability benefits; Life insurance;
• a minimum of four (4) weeks of vacation leave per year;
• a hybrid workplace with options for telework*;
• a broad range of learning opportunities; and,
• a strong support for employee wellness and mental health including access to the confidential employee assistance program.

*The designated workplace for this position is located in downtown Ottawa, Ontario.

Our people are our strength and we're looking for highly engaged and talented professionals to join our team!

Intent of the process

The intent of this process is to staff one position on an indeterminate basis. Indeterminate employees at the same group and level or equivalent may be considered for a deployment. This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Preference may be given to applicants who are members of one or more of the following employment equity groups: Aboriginal peoples, persons with disabilities and members of a visible minority group.

Volume management strategies may be used at any time during this selection process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Degree from a recognized post-secondary institution or acceptable combination of education, training and experience.

Note: Acceptable combination of education, training and/or experience is defined as:

• A high school diploma with at least three (3) years of work experience in business administration, communications or a field related to the position;
• A college diploma in a discipline related to the position with at least one (1) year of work experience in a field related to the position.

Degree equivalency

EXPERIENCE

Experience writing and editing a variety of products, including at least three (3) of the following: news releases, backgrounders, frequently asked questions, messages for internal audiences, web content, social media content, online articles, presentations, reports, or other acceptable products.

Experience coordinating, implementing and monitoring projects, plans, meeting/event logistics, or strategies.

Experience conducting research and analyzing information and data from various sources to prepare written communications products, reports or similar documents.

Experience liaising and consulting with internal or external clients or stakeholders.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience in media and/or digital communications monitoring and/or scanning.

Experience developing and coordinating outreach activities.

Experience working in the financial sector.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative CBC/CBC
Bilingual Imperative BBB/BBB

Information on language requirements

KNOWLEDGE

Knowledge of issues and trends that may impact internal and external stakeholders.

Knowledge of best practices in public relations and communications.

Knowledge of communication tactics, tools and techniques including their planning and delivery.

ABILITIES AND COMPETENCIES

Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to manage conflicting priorities, to multi-task and to work under time-sensitive conditions

Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action oriented

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities

Information on employment equity

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Unless an accommodation has been granted, applications must be submitted through the jobs.gc.ca site. There are some benefits associated with applying on-line: Applicants can create a profile and retrieve stored application(s) (personal information and résumé) previously submitted and modify them, if necessary, before submitting the application.

Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.

Candidates invited to an interview will be required to provide proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Various assessment tools may be used in this selection process such as: written tests, performance assessments, interview, reference checks etc. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

You must meet all essential qualifications in order to be appointed to the position.

Candidates may be required to meet some or all the asset qualifications, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please clearly indicate this by including your substantive group and level in your CV.

Acknowledgment of receipt of applications will not be sent.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cutoff scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

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Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.


Original government version here
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