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Visitor Experience Student at Sault Ste. Marie Canal National Historic Site
Original government version here
Closing: 2025-02-02

Visitor Experience Student at Sault Ste. Marie Canal National Historic Site

Reference number: CAP25J-014846-000183
Selection process number: 2025-CAP-SSM-EA-SU-01
Parks Canada - Sault Ste. Marie Canal National Historic Site
Sault Ste. Marie (Ontario)
SU-01 - Youth Employment and Skills Strategy positions
Part-time/full-time employment during operating season (May to August 2025)
$17.36 to $27.68 per hour

For further information on the organization, please visit Parks Canada

Closing date: 2 February 2025 - 23:59, Pacific Time

Who can apply: ✔️Registered as a full time or part-time secondary or post-secondary student in an accredited academic program or a recent graduate in the last 4 months.
✔️Must be at least 14 years of age
✔️Participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution
✔️Students who reside within an 80km radius of Sault Ste. Marie Canal National Historic Site
✔️All eligible students who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

How to Apply

You can apply to this competition in one of two ways.

1. Online
a. Visit the GC jobs website and search for the following process number: 2025-CAP-SSM-EA-SU-01
b. Complete the online application

2. By Email
a. Send in your resume and cover letter to
b. In your email please indicate you’re applying on process: 2025-CAP-SSM-EA-SU-01

Duties

Join a small but dedicated Parks Canada team at Sault Ste. Marie Canal National Historic Site! As a Visitor Experience Student, you will help provide a memorable experience to visitors seeking to connect with the history of the region.

Duties include:
✔️ Greet and orient visitors, respond to questions and provide information about the Sault Ste. Marie Canal National Historic Site and Parks Canada
✔️ Collect revenue using a point-of-sale system, interact machine and cash payments
✔️ Assist in organizing and delivering special events and programs on-site to the general public
✔️ Assist visitor experience staff on various projects as required
✔️ Create social media content
✔️ Other duties as required

Work environment

Become part of the team at Parks Canada, an internationally renowned agency dedicated to protecting Canada’s natural, historical and cultural treasures and presenting them for the world to appreciate and enjoy!

Nestled beneath the International Bridge in downtown Sault Ste. Marie, the Sault Ste. Marie Canal was built to bypass the rapids on the St. Marys River. Opened in 1895, the canal completed an all Canadian waterway featuring the longest lock in the world and the first to operate using electricity.

Known as Baawaating, this region holds profound significance as home and sacred gathering place for Indigenous peoples. The dedicated Visitor Experience team at the Sault Ste. Marie Canal strives to convey the narratives of innovation and historical significance to all those who engage with this culturally rich site.

Diversity and inclusion are at the core of our values. Diverse teams bring different perspectives and creative ideas that benefit our clients, the communities we serve and all of us as colleagues. We welcome applications from individuals with diverse abilities and from all backgrounds and identities.

Intent of the process

The intent of this process is to hire students for summer 2025. Students will work between May and the end of August 2025. Work terms may be adjusted (i.e., longer or shorter) depending on both operational needs and student availability.

This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels, or linguistic (profiles OR requirements) in the same or other parts of the Northern Ontario Field Unit.

YESS (Youth Employment and Skills Strategy):
Are you 30 or younger? Do you face barriers to employment as a person living with a disability, due to your academic or social-economic status, race, gender identity, or for other reasons? If you answered yes to any of these questions, and are a Canadian citizen, permanent resident or refugee, then Parks Canada would like to talk to you! We have temporary opportunities to allow you to build your work experience and we would be happy to contribute to your employment journey! If you are interested in this job opportunity or know of someone that would be, please apply or spread the word. We want to count you among us!

To be eligible to the YESS, you must be:
✔ Between 15 and 30 years old; and
✔ A Canadian citizen, permanent resident or person who has been granted refugee status in Canada.

In addition, preference may be given to candidates who self-identify as Indigenous, Racialized Youth, or Youth with Disabilities, as well as youth facing other barriers to employment. As such, we encourage you to self-identify in your application.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter "Applicants must clearly demonstrate in their cover letter how they meet the Education and Experience criteria listed in the essential qualification (see below). Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter. Failure to clearly demonstrate in your cover letter how you meet the Education and Experience factors found on the Statement of Qualifications (see below), may result in the rejection of your application. Normally, applicants will not be solicited for incomplete or possible missing information."

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
✔️ Registered as a full time or part-time secondary or post-secondary student in an accredited academic program or a recent graduate in the last 4 months.
✔️ Participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution

Degree equivalency

EXPERIENCE
✔️ Experience working with the public and/or public speaking
✔️ Experience handling debit, cash and using a Point of Sale (POS) system
✔️ Experience working in a team environment

The following will be applied / assessed at a later date (essential for the job)

English essential
Bilingual would be considered an asset

Information on language requirements

KNOWLEDGE
✔️ Basic knowledge of the Sault Ste. Marie Canal National Historic Site, Parks Canada and its mandate

ABILITIES
✔️ Ability to communicate information in a clear and concise manner to visitors
✔️ Ability to work cooperatively as part of a team
✔️ Ability to perform tasks independently
✔️ Ability to work safely and identify hazards

PERSONAL SUITABILITY
✔️ Exercises sound judgment and strives for excellence
✔️ Has an interest in history, culture as it relates to Parks Canada and Algoma regional tourism
✔️ Personally connects with visitors to provide enjoyable experiences
✔️ Takes initiative to support a team environment

The following may be applied / assessed at a later date (may be needed for the job)

THE FOLLOWING IS CONSIDERED TO BE AN ASSET
✔️ Bilingualism
✔️ Possessing a valid G2 or G class Driver’s License
✔️ Experience planning and executing special events
✔️ Enjoys being outside for extended periods of time
✔️ Experience in proper bicycle maintenance

OPERATIONAL REQUIREMENTS
✔️ Work shiftwork, weekends, statutory holidays and provincial/territorial holidays, when required
✔️ Wear a Parks Canada uniform as per the uniform policy
✔️ Dress in period costume when required
✔️ Work in varied terrain and weather conditions
✔️ Stand/walk/hike/sit for prolonged periods of time

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought. An interview may be administered.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their cover letter.

Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background,
qualifications, or work history. You must be specific and provide concrete examples/details for each
Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.

We thank all those who apply. Only those selected for further consideration will be contacted.


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