We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
These positions are classified at the RE-04 and RE-05 group and levels.
Rate of Pay for RE-04: $ 80,900 - $ 104,200
Rate of Pay for RE-05: $101,700 - $129,300
These positions are also eligible for performance pay.
How to Apply:
Please do not submit a covering letter. Screening will be based on responses to the screening questions, so read them carefully and provide complete answers that demonstrate the depth and breadth of your experience.
In order to be considered, your responses to the screening questions must clearly explain how you meet the essential education and experience requirements otherwise you will not be screened into the next phase of the process. Candidates will not be contacted to seek missing or incomplete information. Provide specific and concrete examples of your work history as it relates to each essential experience requirement and any applicable assets. Really focus on what you did! Your résumé will be used to validate your examples.
As this process will be used to fill multiple positions, additional qualifications (asset qualifications, operational requirements) may be used in the screening of candidates or to choose from among qualified candidates for specific positions. If you have any of those qualifications, please answer "yes" to the relevant question in your application and ensure you clearly demonstrate with specific and concrete examples how you meet the qualification.
There are four distinct roles tied to this selection process. These four roles and their duties are:
1. Senior Enforcement Officer (RE-05 level):The Senior Enforcement Officer is accountable for conducting investigations related to alleged breaches of market conduct obligations by federally regulated financial entities which are brought to FCAC’s attention, including through its supervision and monitoring activities. The Senior Enforcement Officer is responsible for conducting investigations consistent with FCAC’s established practices, methods and procedures; identifying and applying enforcement tools, drafting appropriate non-compliance notifications and related documentation, contributing to the development and implementation of remedial action plans, including recommendations related to the application of a range of administrative monetary penalties to reflect the severity and circumstances of a breach, and for providing functional guidance to junior enforcement resources.
2. Senior Supervisor (RE-05 level): The Senior Supervisor is accountable for conducting supervision and monitoring compliance of market conduct obligations by all federally regulated financial entities (FRFEs). These responsibilities may be carried through the management of a portfolio of FRFEs, or by conducting targeted reviews of identified thematic concerns across the financial industry (thematic reviews). The Senior Supervisor directly supports the consistent application of FCAC’s Supervision Framework; the consistent interpretation and application of policies and procedures; the monitoring of practices and processes to identify important and emerging compliance-related issues; and the implementation of best practices from an operational perspective and for providing functional guidance to supervision officers and colleagues. The Senior Supervisor is also responsible to provide recommendations and advice to senior management regarding the supervision of FRFEs.
3. Enforcement Officer (RE-04 level): The Enforcement Officer supports the conduct of investigations related alleged breaches of market conduct obligations by federally regulated financial entities which are brought to FCAC’s attention, including through its supervision and monitoring activities.
4. Supervision Officer (RE-04 level): The Supervision Officer supports and contributes to a range of supervision, risk assessment and monitoring activities consistent with FCAC’s mandate to ensure compliance of market conduct obligations by all federally regulated financial entities.
The Financial Consumer Agency of Canada (FCAC) is a separate agency established in 2001 to protect consumers by supervising federally regulated financial entities and strengthening the financial literacy of Canadians. Today’s financial marketplace is complex, global and constantly in flux. Likewise, FCAC must be innovative and agile to remain a trusted authority in financial consumer protection.
Financial consumer protection is an integral part of the Government of Canada’s oversight of the financial sector. The Financial Consumer Agency of Canada (FCAC) ensures Federally Regulated Financial Entities (FRFEs) comply with consumer protection measures, promotes financial education and raises consumers’ awareness of their rights and responsibilities.
FCAC is a small separate agency subject to the Public Service Employment Act (PSEA). We have our own unique classification system (RE and REX) with relevant equivalencies noted above and we offer the same pension as the core public administration. In addition, as an FCAC employee, you will benefit from:
• a competitive salary;
• eligibility for performance pay at all classification levels within the organization;
• a comprehensive benefits package including: Health and Dental Plan; Disability benefits; Life insurance;
• a minimum of four (4) weeks of vacation leave per year;
• a hybrid workplace with options for telework;
• a broad range of learning opportunities; and,
• a strong support for employee wellness and mental health including access to the confidential employee assistance program.
The designated workplace for Stream 1(RE-05) is located in downtown Ottawa, Ontario.
Our people are our strength and we're looking for highly engaged and talented professionals to join our team!
The intent of this process is to staff a total of two (2) bilingual positions at the BBB/BB level on an indeterminate basis. The designated workplace for these two (2) positions is Ottawa, Ontario.
STREAM 1 (RE-05 LEVEL): SENIOR ENFORCEMENT OFFICER AND SENIOR SUPERVISOR. There is an immediate need to staff one Senior Enforcement Officer position. There is also an immediate need to staff one Senior Supervisor position.
STREAM 2 (RE-04 LEVEL): ENFORCEMENT OFFICER AND SUPERVISION OFFICER. The staffing of these positions is anticipatory. The designated workplace for these positions may be Ottawa or Toronto, ON.
This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions for various locations, linguistic requirements, security profiles and tenures.
Positions to be filled: 2
Your résumé.
EDUCATION (REQUIRED FOR BOTH STREAMS):
Degree from a recognized post-secondary institution in commerce, business administration, law, economics, accounting, or social sciences or an acceptable combination of education and experience.
An acceptable combination is defined as a postsecondary education and at least three (3) years of relevant work experience to the position being staffed.
EXPERIENCE REQUIRED FOR STREAM 1 (RE-05 LEVEL):
E1. Significant* experience in conducting investigations, reviews, audits or evaluations in industries such as banking, health, or safety.
E2. Experience in writing reports, presentations or briefing material.
E3. Experience in establishing and maintaining collaborative partnerships with multiple stakeholders.
E4. Significant* experience conducting research, analyzing information and proposing recommendations.
Note: * Significant experience will be evaluated in terms of depth and breadth of activities, complexity and diversity of work performed, and level of autonomy. This is normally associated with having performed a broad range of activities, and normally acquired over a period of approximately two (2) years or more.
EXPERIENCE REQUIRED FOR STREAM 2 (RE-04 LEVEL):
E5. Experience conducting research, analyzing information and proposing recommendations.
E6. Experience writing reports, presentations or briefing notes.
E7. Experience establishing and maintaining effective relationships with a wide range of stakeholders.
E8. Experience interpreting and applying legislation or regulations.
EDUCATION (APPLICABLE TO BOTH STREAMS):
Degree from a recognized post-secondary institution in commerce, business administration, law, economics, accounting or social sciences.
EXPERIENCE ASSET FOR STREAM 1(RE-05 LEVEL):
EA1. Experience in providing advice and recommendation to management in a policy or regulatory context;
EA2. Experience in risk assessment or compliance evaluation;
EA3. Experience in interpreting or applying legislation or regulations in a legislative context; and,
EA4. Experience working on matters related to financial services or payments.
EXPERIENCE ASSET FOR STREAM 2 (RE-04 LEVEL):
EA5. Experience in the execution of compliance, regulatory or enforcement activities in an operational environment. These activities may include, but are not limited to, developing and implementing policies and procedures, conducting audits, compliance/supervisory examinations or investigations, reporting or quality control.
EA6. Experience providing interpretation and advice on compliance/supervisory matters associated with market conduct obligations.
Various language requirements
Bilingual imperative BBB/BBB
English Essential
Information on language requirements
KNOWLEDGE REQUIRED FOR BOTH STREAMS:
Knowledge of FCAC’s Supervision Framework; and,
Knowledge of legislation, regulations, codes of conduct or public commitments overseen by FCAC.
COMPETENCIES REQUIRED FOR STREAM 1(RE-05 LEVEL):
Create Vision and Strategy
Mobilize People
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results
COMPETENCIES REQUIRED FOR STREAM 2 (RE-04 LEVEL):
Demonstrating Integrity and Respect
Thinking things through
Working effectively with others
Showing initiative and being action oriented
ABILITIES REQUIRED FOR BOTH STREAMS:
Ability to communicate effectively in writing; and,
Ability to communicate effectively orally.
Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities
Information on employment equity
OPERATIONAL REQUIREMENTS FOR BOTH STREAMS:
Willingness and availability to work overtime
Willingness and availability to travel
FOR BOTH STREAMS:
Reliability status security clearance
Secret security clearance
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Unless a request for accommodation has been made, we will only accept on-line applications received via the jobs.gc.ca site. There are some benefits associated with applying online: Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.
Candidates invited to an interview will be required to provide proof of their education credentials, in the form of a diploma or official transcript (original documents only).
Various assessment tools may be used in this selection process such as: written tests, performance assessments, interview, reference checks etc. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.
You must meet all essential qualifications to be appointed to the position.
Candidates may be required to meet some or all the asset qualifications, depending on the requirements of the specific position being staffed.
Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
Please clearly identify your Personal Record Identifier (PRI), your substantive group and level and your employment status on your résumé or application form.
Acknowledgment of receipt of applications will not be sent.
Depending on the number of applicants, volume management strategies such as random selection, top-down approach or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.
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Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.