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*REPOST* Community Relations & Visitor Experience Manager
Original government version here
Closing: 2024-06-30

*REPOST* Community Relations & Visitor Experience Manager

Reference number: CAP24J-062001-000058
Selection process number: 2024-030-CAP-NUN-T-EA
Parks Canada - Nunavut Field Unit
Pangnirtung (Nunavut)
PM-05 - Community Relations & Visitor Experience Manager
To fill a 1 year term position, with possibility of extension.
$94,406 to $102,060 (Isolated Post Allowances + Vacation Travel Assistance (see Important Messages below)

For further information on the organization, please visit Parks Canada

Closing date: 30 June 2024 - 23:59, Pacific Time

Who can apply: Parks Canada Agency considers applications from all individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

*In the Spirit of the Nunavut Agreement and Inuit Impact and Benefit Agreements, qualified Inuit of the Nunavut Settlement Area will be considered ahead of other applicants.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

📌 Northern Allowances (rates and conditions subject to change):
▻ Isolated Post Allowances: Approximately $ 25,000 / year to $45,000 / year
▻ Vacation Travel Assistance: provided twice per year for each eligible member of the household.
(Approximately $2,243.85 every six months)

📢 We Also Offer:
▻ Housing: Federal government housing may be provided in Iqaluit, NU.
▻ Relocation Assistance: Applicants may be eligible for relocation assistance and may wish to review the Relocation Directive: https://www.njc-cnm.gc.ca/directive/d6/en
▻ Training, Development & Education Opportunities: Multi-year career development plans which include opportunities for education assistance funding and training opportunities
▻ Pension & Benefits: Advantageous pension regime and health benefits. For more information, see: https://www.canada.ca/en/treasury-board-secretariat/topics/pension-plan.html
▻ Flexible Work Arrangements: Relative to operational requirements, possibility of flexible hours and compressed work weeks

Duties

The CRVE Manager will work closely with the parks' joint management committees and the community of Pangnirtung and Qikiqtarjuaq, providing visitor services to Auyuittuq National Park.

This position will require you to perform the following duties:
• Oversee visitor and community operations in the context of the Nunavut Agreement and the Inuit Impact and Benefit Agreements for the parks
• Participate as an active member of the Nunavut Field Unit management team
• Manage financial and human resources, including supervising a team of six staff members
• Meet with park management committees and Inuit Knowledge working groups to share information and seek advice
• Plan and deliver excellent visitor experience opportunities, and administer business licensing/permitting programs
• Oversee the development of community events, training opportunities, workshops, and school programs
• Develop partnerships and/or work with stakeholders

Work environment

Parks Canada Agency is a federal government agency responsible for the protection and presentation of Canada’s natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

In Nunavut, Inuit and Parks Canada cooperatively manage five national parks, one national historic site and one national marine conservation area. They are: Auyuittuq National Park, Sirmilik National Park, Qausuittuq National Park, Quttinirpaaq National Park, Ukkusiksalik National Park, the Wrecks of HMS Erebus and HMS Terror National Historic Site and Tallurutiup Imanga National Marine Conservation Area. Long before these areas received federal protection, Inuit lived, harvested and travelled these lands and waters. Many staff have connections to these places through their families and ancestors. To this day, harvesting and use by Inuit remains a protected right under the Nunavut Agreement. As a Parks Canada team member in Nunavut, you will help protect, present and share these incredible places so they remain for generations, by implementing the Nunavut Agreement and Inuit Impact and Benefit Agreements.

Diversity and inclusion have always been at the core of our values. Diverse teams bring different perspectives and creative ideas that benefit our clients, the communities we serve and all of us as colleagues. We welcome applications from individuals with diverse abilities and from all backgrounds and identities.

Intent of the process

To fill a 1 year term position, with possibility of extension.

This process may be used to create a list of qualified candidates to staff similar positions with various tenures including: indeterminate, acting, assignment, and specified period, full-time or part-time, with various security levels or linguistic requirements in same or other parts of Nunavut and Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter "A cover letter up to 3,000 words (Maximum)"

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
• A secondary school diploma OR acceptable combination of education, training, and experience related to the position

Degree equivalency

EXPERIENCE:
• Experience dealing with stakeholders, industry, and local communities
• Experience in the management of human and financial resources
• Experience preparing a variety of professional communications products such as memos to staff, briefing notes, presentations, or written reports.
• Experience in providing a service, or managing a team who provides a service, to the public, to colleagues, or to partners.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
• Knowledge of cooperative management principles and practices

ABILITIES
• Ability to communicate effectively both verbally and in writing
• Ability to build relationships and represent the organization in a variety of forums
• Ability to lead and co-ordinate the work of multi-functional teams

PERSONAL SUITABILITY
• Makes things happen
• Exercises sound judgement
• Demonstrates integrity
• Personally connects with people
• Takes responsibility

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
• Post-secondary degree or diploma in a discipline related to the position, or an acceptable combination of education, training, and experience

Degree equivalency

ASSET EXPERIENCE
• Experience in developing or delivering eduation, visitor experience, or communication programs
• Experience planning, organizing, and reporting on committee or board meetings
• Experience planning and implementing community activities

ASSET KNOWLEDGE
• Knowledge of Inuit culture, society, and economy
• Knowledge of Inuktitut
• Knowledge of the Nunavut Agreement

OPERATIONAL REQUIREMENTS
• Willingness to work irregular hours, weekends, overtime, evenings and statutory and provincial/territorial holidays
• Willingness to complete training provided by Parks Canada.
• Willingness to wear a Parks Canada uniform and prescribed protective equipment
• Willingness to work and/or travel in varied terrain and weather conditions, by various means of transportation
• Willingness to perform certain physical tasks as per job requirements (e.g. lifting up to 20 kg).

Conditions of employment

Reliability Status security clearance

• Obtain a pre-employment medical (and periodic medical assessments) as required

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application. Applicants are also asked to indicate if they prefer to use one of the Inuktut languages as their preferred language for correspondence and/or assessments in this process.

We thank all those who apply. Only those selected for further consideration will be contacted.

Travel cost for individuals who are not Federal Public Servants will not be covered.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

We thank all those who apply. Only those selected for further consideration will be contacted.


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