We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
***Please ensure that your information is updated and remains current in your GC Jobs Applicant Account ***
The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. We know our workplace is stronger when we hire qualified individuals from different backgrounds with diverse experiences, cultures and perspectives. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.
The federal public service is transitioning to a common hybrid work model that supports sharing in-person experiences that are essential to cohesive, collaborative and high-performing organization while continuing to provide flexibility to support offsite work. At an individual level, this is captured in annually reviewed work arrangements with the on-going objective to balance operational requirements with employee individual circumstances and work preference. In the context of ESDC’s mandate, most positions are identified as either onsite or hybrid (combination of onsite and offsite work). At ESDC, employees fall within the hybrid work category, as determined by operational requirements. Where operationally feasible, ESDC also supports flexibility related to the work schedule including, a compressed work week, varying start and end times, and leave with income averaging.
All candidate work and responses must be done independently, without assistance from any other individual, without consultation on the Web, and without the use of artificial intelligence (AI) tools.
ESDC/Service Canada touches every Canadian at some point in their lives through our diverse programs and services offered at hundreds of locations across the country. Working for our team is an incredible opportunity to learn, find your career path and help Canadians every day. We were voted one of Canada’s Top 100 Employers for 2021! This is the third year in a row we have won this honour.
BENEFITS
New employees start with paid training geared towards individual success. Within a few months of hire, a comprehensive package becomes available that includes paid holidays, medical/dental benefits, sick leave, and a pension. There is also as a bilingual bonus from day one!
CAREER ADVANCEMENT OPPORTUNITIES
An entry-level bilingual position with Service Canada is the starting point to many promising and rewarding career options. Once you join Service Canada, you will be eligible to apply on internal merit based opportunities for career advancement. Your opportunities end with your ambition.
The intent of this process is to create a bilingual (French/English) PM-02 pool of qualified candidates to staff positions within Service Canada in BC, AB, SK, MB, YT, NWT & NU.
This pool could also be used to staff similar bilingual (French/English) positions of various tenures within Employment and Social Development Canada in the Western/Territories (W-T) Region.
Positions to be filled: Number to be determined
Your résumé.
Education
Secondary school diploma or employer-approved alternatives:
• an acceptable combination of education, training and/or experience; or
• an acceptable score on the PSC approved test approved as an alternative to a secondary school diploma.
(Candidates must provide proof of education or Canadian equivalency)
Bilingual - Imperative (CBC/CBC)
Language requirement is English and French
(Level A-beginner, B-intermediate and C-advanced)
Candidates will be asked to undergo the Public Service Commission (PSC) Second Language Evaluation (SLE) exam or provide valid SLE results. To obtain more information or a copy of your results, please visit the PSC website.
Self-assessment tests for written expression and reading comprehension:
In order to help you decide if you should apply to a bilingual (French/English) position, an optional self-assessment of your reading and writing skills in your second official language is available for you to take before completing your application.
For more information, please consult:
https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html
Information on language requirements
Experience
- Experience in applying policies, procedures, programs or legislation
Abilities and Personal Suitability
-Demonstrating Integrity and Respect
-Showing Initiative and Being Action-Oriented
-Thinking Things Through
-Working Effectively with Others
-Decision Making
-Communication
ORGANIZATIONAL NEEDS
Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.
OPERATIONAL REQUIREMENTS
Willing and able to work overtime, as required
Willing and able to travel
Various Security Requirements - Please note that ESDC will assist all qualified candidates in the security clearance process. This step is required for all those entering into the public service to ensure the security of information and personnel.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
***CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION.***
ESDC is committed to providing a workplace environment that supports productivity and the personal goals, dignity and self-esteem of every employee. In the workplace, you have the right to be treated fairly and with respect, in an environment free of discrimination, harassment and offensive behaviour. Employees will be expected to conduct themselves in a professional manner, being respectful in all interactions and promoting civility in the workplace.
The Values and Ethics Code for the Public Sector as well as the ESDC Code of Conduct outline expected behaviours for all staff. Please copy and paste the following link into your browser to view the Code of Conduct: https://www.canada.ca/en/employment-social-development/corporate/code-conduct.html
It is imperative that you provide a current email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.
All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.
Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate on their application their preferred official language for each of the following: a) written correspondence, b) written exam, c) oral interview.
Proof of Canadian citizenship or Permanent Residence will be required.
We accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. If you are unable to apply online and wish to send us your application by email, please email and we will forward the application form and directions directly to your inbox. Please use the subject line “Requesting Email Application” when you send us your request.
Acknowledgment of receipt of applications will not be sent. Candidates selected for further assessment will be contacted via email. It is imperative that you provide a valid email address that accepts email from unknown users (some messaging systems block these types of correspondence). Candidates are responsible for checking their emails, as well as their junk emails, regularly. In addition, you need to inform us of any changes to your contact information.
All communication for this process will be conducted via email. Please ensure you regularly check your email for updates.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.