We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
La Mauricie National Park's visitor experience team is looking to create a list of qualified candidates for future needs. The Team Leader, Visitor Services III coordinates and plans hospitality, accommodation and housekeeping activities at La Mauricie National Park.
He/she supervises the team leader team and oversees hiring, scheduling, training, directing day-to-day operations and evaluating performance.
Created in 1970 and covering 536 km2, the park helps preserve a natural area representative of the Precambrian region of the St. Lawrence River and the Great Lakes. During the summer, visitors can carry out many different activities: swimming, cycling, canoing and kayaking, camping, hiking, self-guided interpretive experiences, fishing, etc. In the fall, which is increasingly popular for its splendid colours, visitors mainly take advantage of the hiking trails and the parkway. It’s also a great time for canoing, biking on forest trails and observing wildlife. In winter, the park is known for its quality cross-country skiing, snowshoeing and Nordic walking trails. Depending on the season, there are a variety of accommodation options: rustic canoe camping in the backcountry, four season oTENTik ready-to-camp tents, heritage lodges on the Wabenaki-Andrew estate and serviced or unserviced campsites.
This process will be used to create a list of qualified candidates to staff similar positions with different employee status, security level or language requirements, in these same locations or elsewhere in the country.
Positions to be filled: Number to be determined
Your résumé.
* Education *
Degree from a recognized university or college with specialization in administration, recreation, tourism, or another relevant discipline, or an acceptable combination of education, training and experience in a field related to the duties of the position.
* Experience *
• Experience in planning, developing, implementing and monitoring tourism programs, activities, operations, services or facilities.
• Experience in supervising staff and managing financial resources.
French essential
Information on language requirements
* Knowledge *
• Knowledge of human and financial resource management techniques and practices.
* Skills *
Safety – Identify hazardous or potentially hazardous situations and take appropriate action to ensure a safe environment for self and others
Mobilisation – Ability to mobilize staff and create a positive work environment.
Initiative – Respond to situations and problems proactively and persistently, seizing opportunities as they arise
Planning and organization – Determine what needs to be done to achieve objectives and ensure optimum use of resources to this end
Sense of priorities – Ability to prioritize tasks to meet deadlines.
Problem solving – Identify problems and solutions
Change management – Embrace change positively and ensure sound change management by finding concrete, positive ways of implementing established orientations.
Communication – Ability to communicate, express oneself well, listen to others and encourage open dialogue
Personal Suitability:
• Demonstrate sound judgement and reflection
• Work effectively with others
• Building trust with your team
• Seek collaboration
• Take responsibility
• Demonstrate integrity, respect and loyalty
Operational Requirements:
The position requires the incumbent to:
• Sit for long periods (75-100% of the day).
• Be willing to be exposed to variable weather conditions while travelling between facilities and to work outdoors.
• Supervise a team of around four people in various locations at a park.
• Wear the Parks Canada uniform and adhere to the dress code when required.
• The employee may occasionally be required to work evenings or weekends.
Reliability Status security clearance
• Have a valid class 5 driver’s licence
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
To encourage workforce diversity, consideration may be given to candidates who self-declare as belonging to one of the following employment equity groups: Aboriginals, visible minorities, people with disabilities, and women.
For more suggestions on Diversity and Inclusion (D&I), please visit our Staffing guide on Diversity and Inclusion.
Each person is entitled to participate in the appointment process in the official language of their choice.
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
🏆 The Parks Canada team is proud to be recognized by Forbes as one of Canada's Best Employers (2024).
For tips to navigate the application process step by step, refer to the following short video: https://www.youtube.com/watch?v=0GW7P3g9hhI.
Tips for applicants:
Please provide complete and thorough details of your education and experience.
Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
Failure to provide sufficient information may result in your application being screened out of the competition.
We thank in advance all those who apply. Only the persons selected for further consideration will be contacted.
We thank all those who apply. Only those selected for further consideration will be contacted.