Duties
Stream A: IT-02 IT Analyst, Software Solutions
Stream B: IT-02 IT Business Analyst, Business Line Advisory (BLA)
Stream C: IT-02 IT Systems Administrator
Stream D: IT-02 IT Analyst, Data Science and Artificial Intelligence
Stream E: IT-02 IT Data Warehouse Developer
Stream F: IT-03 IT Team Lead, Software Solutions
Stream G: IT-03 IT Technical Advisor, Software Solutions
Stream H: IT-03 IT Technical Advisor, Data Science & Artificial Intelligence
Stream I: IT-03 IT Technical Advisor, Enterprise Data Management & Data Engineering

Work environment
Global Affairs Canada (GAC) is committed to advancing equity and embracing diversity and inclusion by implementing meaningful actions that are founded in respect, collaboration and accountability. GAC is committed to ensuring that its workforce both at home and abroad is representative of Canada’s current and evolving population. GAC’s dedication towards advancing equity diversity and inclusion is exemplified through the various efforts and initiatives in place that aim to ensure representation at all levels, provide equitable career opportunities, provides a safe and accessible workplace and to strengthen the inclusivity of the workplace so that all employees have the possibility to be authentic. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community. We invite you to be part of the change by joining an organization where your voice is heard, valued, respected and amplified. Knowing that diverse teams foster innovation we strongly encourage you to complete the Employment Equity (EE) section in your application.The Digital Solutions, Data, Information Management & Artificial Intelligence Bureau (ASD) within Global Affairs Canada enables Canada’s global presence by equipping diplomatic missions and partners with secure, integrated digital tools and high quality data. It drives departmental transformation by leading digital service delivery, data governance and artificial intelligence. The ASD division office is located at 200 Place du Portage, Gatineau QC.

Intent of the process
A pool of candidates may be established to fill similar positions within Global Affairs Canada and the public service. Tenure and linguistic requirements may vary according to the position being staffed.

Positions to be filled
1

Important messages
As of January 13, 2025, Canadian citizenship is a requisite for obtaining Secret security clearance at Global Affairs Canada. Permanent residents are welcome to participate in this staffing process. However, since Secret security clearance is a condition of employment for this(ese) position(s), they will not be eligible for appointment unless they become Canadian citizens.
Permanent residents who apply should contact the e-mail address below should their immigration/citizenship status change during the staffing process.Please note that the Ability to communicate effectively in writing will be assessed using the application. As a result, when answering the screening questions, we ask that you do not use point form.

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EDUCATION
ED1 - Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.Note:
At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.
Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

STREAM A - IT-02 IT Analyst, Software Solutions EX1 - Experience working on IT application development projects with multi-disciplinary teams to implement business IM/IT solutions.EX2 - Experience in designing, developing, and deploying software solutions in a corporate environment.EX3 - Experience analyzing and documenting technical IT problems and proposing solutions.

STREAM B - IT-02 IT Business Analyst, Business Line Advisory (BLA)EX4 - Experience working on IT application development projects with multi-disciplinary teams to implement business IM/IT solutions.EX5 - Experience working with clients to develop business requirements in support of application development for existing product management enhancements or new application development projects.EX6 - Experience translating business requirements into clear functional requirements and recording them in Azure DevOps.

STREAM C - IT-02 IT Systems AdministratorEX8 - Experience in administering cloud platforms, including managing environments, user access, and configurations.EX9 - Experience supporting business users or development teams by troubleshooting platform issues, analyzing incidents, and providing technical guidance.EX10 - Experience supporting platforms within an enterprise service context, including documenting best practices and operating procedures, following change and incident processes, and implementing governance or security requirements.

STREAM D - IT-02 IT Analyst, Data Science and Artificial IntelligenceEX11 - Experience performing complex data exploitation on large volumes of data to provide tactical and strategic insights, products, or recommendations directly to relevant stakeholders.EX12 - Experience designing, implementing, and testing generative artificial intelligence solutions.EX13 - Experience designing, implementing, and testing data science solutions, including one or more of: statistical modelling, machine learning, or other advanced analytical techniques.EX14 - Experience developing, testing, and delivering data science solutions using standard software-development processes and tools.

STREAM E - IT-02 IT Data Warehouse Developer EX15 - Experience designing, developing, and maintaining data warehouse solutions, including dimensional data models and database schemas.EX16 - Experience developing, testing, and supporting data integration processes, such as ETL/ELT or comparable data pipelines.EX17 - Experience analyzing business requirements and working with stakeholders to translate business needs into technical data solutions.

STREAM F - IT-03 IT Team Lead, Software Solutions EX18 - Significant* experience analyzing requirements and providing advice and guidance on IM/IT matters to various audiences such as clients or management.  EX19 - Significant* experience in establishing and managing relations, consultations, and collaboration with key business stakeholders and management.  EX20 - Significant* experience working within or leading activities across the Software Development Lifecycle (SDLC), from requirements through development, testing, deployment, and maintenance.  EX21 - Experience working as part of an application development project. * Significant refers to the depth and breadth of experience associated with the performance of a broad range of related activities that were the candidate's primary work responsibilities. It will be assessed based on the scope, complexity and the diversity of the work performed. 

STREAM G - IT-03 IT Technical Advisor, Software Solutions EX22 - Significant* experience working on IT application development projects with multi-disciplinary teams to implement business IM/IT solutions.  EX23 - Significant* experience in designing, developing, and deploying one or more of : 
- MS Dynamics or MS Power Platform  
- NET software solutionsEX24 - Significant* experience analyzing requirements and providing advice and guidance on IM/IT matters to various audiences such as clients or management. * Significant refers to the depth and breadth of experience associated with the performance of a broad range of related activities that were the candidate's primary work responsibilities. It will be assessed based on the scope, complexity and the diversity of the work performed. 

STREAM H - IT-03 IT Technical Advisor, Data Science & Artificial IntelligenceEX25 - Significant* experience performing complex data exploitation on large volumes of data to provide tactical and strategic insights, products, or recommendations directly to analysts, business owners, and decision makers.  EX26 - Experience designing, implementing, and testing generative artificial intelligence solutions.EX27 - Significant* experience designing, implementing, and testing on data science solutions, including one or more of: statistical modelling, machine learning, or other advanced analytical techniques.  EX28 - Significant* experience developing, testing, and delivering data science solutions or artificial intelligence, using standard software-development processes and tools. * Significant refers to the depth and breadth of experience associated with the performance of a broad range of related activities that were the candidate's primary work responsibilities. It will be assessed based on the scope, complexity and the diversity of the work performed. 

STREAM I - IT-03 IT Technical Advisor, Enterprise Data Management & Data Engineering EX29 - Significant experience* in enterprise data management or data engineering, including one or more of the following areas: 
– Reference and master data management
– Enterprise Data Warehousing and ETL/ELT processing
– Data modelling and data relationships
– Metadata management, data cataloguing and governance
– Data profiling and data quality management
– Application of DAMA‑DMBOK or similar data management frameworksEX30 - Experience developing enterprise‑level processes, standards, or guidelines to support all relevant stakeholders.  EX31 - Experience providing technical advisory and client services in the design and implementation of data management solutions and artefacts, including analyzing current‑state environments and identifying future business and information needs. * Significant refers to the depth and breadth of experience associated with the performance of a broad range of related activities that were the candidate's primary work responsibilities. It will be assessed based on the scope, complexity and the diversity of the work performed. 

ALL STREAMS
- Ability to work under pressure and meet tight deadlines by organizing and prioritizing workloads. 
- Ability to communicate effectively orally and in writing.
- Thinking things through.
- Client focus.
- Teamwork and collaboration.

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Applied / assessed at a later date

Various language requirements - Bilingual - imperative (BBB/BBB, CBC/CBC, CCC/CCC)
English or French essential, English essential, and French essential.
To note: team lead positions are classified at CBC/CBC level or higher.

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ALL STREAMS
- Reliability

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Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

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