HR Operations Support
Canada Economic Development for Quebec Regions · Several cities · CR05 · Open to the public
Open June 20 to June 27, 2024
- Applications
- 295
- in 7 days
- Screened in
- 72%
- 212 of 295
- Employment equity groups
- 84%
- 249 people
- Canadian citizens
- 76%
- 224 people
Who applied
Share of all 295 applications. People can be in more than one group.
Employment equity
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Status
Original job posting
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HR Operations Support
Selection process number: 24-FRD-EA-628708
Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
✨Do you belong to one of the following three designated groups under the Employment Equity Act: Indigenous peoples, persons with disabilities, or visible minorities? If so, we strongly encourage you to self-declare.✨
*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*.
Answering the screening questions can be time-consuming. However, your answers to these questions will determine whether you pre-qualify for the selection process. Candidates should therefore make sure they take the time to provide relevant and complete answers.
Candidates who fail to provide the requested information in a clear manner may be rejected. Furthermore, we will not contact applicants if any information is missing or incomplete.
To be appointed to a position, you must meet all the essential qualifications. Other qualifications may be a deciding factor in choosing the person to be appointed.
➤This position has been designated as hybrid. CED’s hybrid work arrangements combine office-based and virtual work. The incumbent will work at least three days a week in one of the following offices: Place du Portage, Phase II, 165 Hôtel-de-Ville, Gatineau, J8X 3X2; or 800 René Lévesque Blvd. West, Suite 500, Montréal, H3B 1X9. Specific work arrangements will be discussed with your manager based on the position and operational needs.
Duties
• Receives, completes, transfers, reviews and processes supporting documentation associated with HR programs
• Provides support services for HR advisors, managers and employees relating to HR systems or the status of ongoing actions/transactions
• Creates, updates and maintains files, records and correspondence
• Enters data in our HR management system
• Researches and retrieves various reports and/or statistics on HR programs/activities
• All other related tasks
Work environment
Why work at Canada Economic Development for Quebec Regions (CED)?
Working at CED means contributing to Quebec’s economic vitality in areas such as digital technology, clean energy, tourism, aerospace, leading-edge technologies, etc.; and helping to support communities through innovation and the promotion of traditions.
Canada Economic Development for Quebec Regions (CED) provides support for Quebec businesses and the regions of Quebec as they transition to the economy of the future. CED’s activities focus on SMEs and NPOs that have an economic orientation, by leveraging innovation and inclusive growth, promoting projects with significant economic benefits, and working as an enabler to bring together the right mix of project partners.
Are you an innovative expert who is creative and passionate about what you do? Then come join our team and take on challenges that match your skills!
Intent of the process
The intent of this process is to staff one full-time position on an indeterminate basis.
A pool of fully or partially qualified candidates may be established through this process to staff similar positions with various tenures at Canada Economic Development for Quebec Regions and in other government departments.
Appointments from the pool may be determined by applying one or more of the following criteria (further assessment may be required):
• Matching of the individual’s experience or qualifications with the strengths and weaknesses of the work team
• Matching of the individual’s experience or qualifications with the specific duties of the position(s) being staffed
• Scope, extent, type and/or performance quality of specific work experience
• Candidate availability
• Operational requirements relevant to the position(s) to be filled
• Employment equity
• Asset qualifications
Positions to be filled: 1
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION
A secondary school diploma.
EXPERIENCE
EXP1: Significant* experience in using technology and software (e.g., MS Office software: Excel, Word, PowerPoint and Outlook)
EXP2: Significant* experience in providing operational support services in at least one HR discipline (e.g., staffing, recruitment, compensation, labour relations, classification, health and safety, talent acquisition, training and learning)
EXP3: Significant* experience in providing services to clients
Client services may include, but are not limited to:
• Researching information for clients
• Providing clients with information, explanations or clarification
• Addressing client concerns
• Handling correspondence, phone calls, email and inquiries from clients
*Significant experience will be assessed based on the extent and complexity of the duties and work performed.
COMPETENCIES
C1: Showing initiative and being action oriented.
C2: Working effectively with others
C3: Demonstrating integrity and respect
C4: Thinking things through
C5: Attention to detail
ABILITIES
A1: Ability to communicate effectively in writing
A2: Ability to communicate effectively orally
A3: Ability to organize one’s workload and prioritize in order to meet tight deadlines
If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)
ASSET EDUCATION
Trade or vocational diploma, college certificate or diploma (AEC or DEC), or a university degree in an HR related field.
ASSET EXPERIENCE
AEXP1: Federal government work experience
AEXP2: Experience in entering staffing-, classification- or compensation-related data in one of the following HR management systems: HRMS, People Soft or MyGCHR (version 8.9, 9.1 or 9.2)
AEXP3: Experience in using an electronic document management system such as RDIMS, GCDocs or SharePoint
OPERATIONAL REQUIREMENT
Willing and available to work overtime, as needed and on short notice.
The following will be applied / assessed at a later date (essential for the job)
Bilingual - Imperative (BBB/BBB)
Information on language requirements
Conditions of employment
Reliability Status security clearance
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Screening
• The screening questions will be used as the primary tool in the screening process, and your CV will be used to substantiate the information provided.
• Oral communication skills will be assessed throughout the interview (A2).
• Written communication will be assessed in exchanges of correspondence, including your answers to questions on the application form about essential and asset experience (A1).
• Applications that do not clearly demonstrate how the screening criteria are met WILL BE rejected.
For each experience criterion, please provide the following information:
• Name of the department or organization where the experience was acquired
• Title of the position held and the period (with dates) during which you performed the various duties
• Concrete examples and specific details of tasks, projects or achievements that demonstrate how the experience was acquired: where, when and how the experience was acquired
Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.