Case Review Officer (AS-02) and Hearing Officer (AS-03)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

This process has two (2) streams:

STREAM 1: AS-02 - Case Review Officer

STREAM 2: AS-03 - Hearing Officer

It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by responding to the screening questions. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities; rather, the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of examples and details may result in your application being rejected as the Assessment Board will will not be able to confirm that you meet the merit criterion(s).

In your Public Service Resourcing System (PSRS) questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) could be used to evaluate your ability to communicate effectively in writing and the personal suitability of thoroughness.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that it is possible that one, some or all of the asset qualifications could be used at the screening phase.

Duties

Case Review Officers (AS-02) and Hearing Officers (AS-03) review, process, and prepare offender case files for decision-makers.Both positions also liaise and correspond with a number of key internal and external stakeholders to ensure the accuracy and the completion of case files.

Hearing Officers also provide support, advice and expertise to decision-makers on the application of relevant legislation, policies and procedures.

Work environment

Looking for a rewarding career in a dynamic work environment? Come work for us!

The Parole Board of Canada (PBC) is a small independent administrative tribunal with an impactful mandate.

The PBC contributes to public safety through the gradual, timed and controlled release of offenders back into society. We work with both offenders and victims of crime. We also administer some other very interesting programs: Record Suspensions (Pardons), Expungement (Historically Unjust Convictions), and Clemency (Royal Prerogative of Mercy).

We are a diverse, inclusive and barrier-free organization that draws on the talent, ideas and creative potential of all our employees. We support positive mental health and work-life balance, which includes a flexible telework policy. We also support second language learning through a dedicated budget and employee learning through a Collective Learning Roadmap.

We are part of the core federal public service and an employer of choice! But don’t just take our word for it – check out what our employees have to say*:

• 94% feel their work contributes to the achievement of the organization’s goals.
• 90% are proud of the work they do.
• 90% say their immediate supervisor supports the use of flexible work hours.
• 84% say that every individual is accepted as an equal member of the team in their work unit.
• 84% say their immediate supervisor supports their mental health and well-being.

For more information on who we are and what we do, visit Canada/Parole-Board-of-Canada, or check us out on X (Twitter) at @pbc-clcc.

*Source: 2023 Public Service Employee Survey.

Intent of the process

The Parole Board of Canada is looking to staff five (5) positions on an indeterminate basis.

A pool of qualified candidates will be established and may be used to staff term and/or indeterminate positions with various language profiles within the Parole Board of Canada.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
All streams :
ED1 - A secondary school diploma or employer-approved alternatives

Notes:
The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.

Foreign Credential Validation against Canadian Standards:
If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. This will enable you to provide proof that your foreign credentials are comparable to Canadian Standards when applying for a job in the public service. The public service recognizes Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognized credential assessment service. For more information, please visit the following link: https://www.canada.ca/en/employment-social-development/programs/foreign-credential-recognition.html

Degree equivalency

EXPERIENCE
All streams:
EX1 - Significant* experience in providing advice and guidance to management or clients on the interpretation and analysis of a legislation, regulation or a policy framework

Stream 2 only - Hearing Officer (AS-03):
EX2 - Significant experience* in gathering, analyzing and summarizing information

Definitions:
*Significant experience is defined as the depth and breadth of experience normally acquired with the performance of a variety of duties in a work environment.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
All Streams

Information on language requirements

ABILITIES
All streams:
A1 - Ability to analyze the information in order to give advice or recommendations
A2 - Ability to prioritize and meet deadlines
A3 - Ability to communicate effectively in writing
A4 - Ability to communicate effectively verbally

Stream 2 only - Hearing Officer (AS-03):
A5 - Ability to synthesize, review and assess case files to ensure that all the pertinent information is accounted for.

PERSONAL SUITABILITIES
All streams:
PS1 - Judgment
PS2 - Effective interpersonal relationships
PS3 - Thoroughness
PS4 - Dependability
PS5 - Flexibility

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
All streams:
AED1 - Successful completion of two years of post-secondary program, from a recognized post secondary institution with acceptable specialization in criminology, social science or some other specialty relevant to the duties of the position

Degree equivalency

ASSET EXPERIENCE
All streams:
AEX1 Experience working in the legal, penal, criminal or correctional field
AEX2 Experience working in an administrative tribunal

ORGANIZATIONAL NEED

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS
Stream 2 only - Hearing Officer (AS-03):
1. Ability and willingness to travel with a car and be away from home for more than one night;
2. Ability and willingness to work in a penitentiary, be in direct contact with offenders and abide by the regulations;
3. Ability and willingness to work an irregular schedule and/or work overtime without prior notice (hours of rest and / or meals times may vary).

Conditions of employment

Reliability Status security clearance - All streams

OTHER CONDITIONS OF EMPLOYMENT
All streams:
1. Because the incumbent of this position is exposed on a daily basis to disturbing, often offensive, information (particularly descriptions of sex offences or violent offences), the person appointed to the position must be able and willing to carry out his/her tasks objectively while exposed to this information.
2. Hold a valid driver's license.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

If you are unable to apply online please inform the contact person responsible for this process prior to the closing date.

You must provide proof of your education credentials and references.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online