Human Resources Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The CRTC operates in a hybrid work environment combining work from home and a certain level of presence in the office as per the direction from the Office of the Chief Human Resource Officer on the introduction of a common hybrid work model across the federal public service. Some exceptions may apply and telework options can be discussed with the hiring manager.

Additional information is available at: https://www.canada.ca/en/government/publicservice/staffing/common-hybrid-work-model-federal-public-service.html

Duties

As a Human Resources Officer, you will be responsible for providing quality services and administrative support in staffing to a client sector. You will be responsible for the followings:
• Coordinate the production and processing of various staffing files;
• Maintain various documents relating to staffing and employee files up to date;
• Work in collaboration with human resources advisors on various staffing files;
• Work in collaboration with the compensation team.

Work environment

Are you looking for a challenging and dynamic job in which you can make a difference in the lives of Canadians? A job at the CRTC might be of interest to you!

The CRTC is an administrative tribunal of approximately 650 employees that operates at arm’s length from the federal government; nonetheless, the CRTC’s employees are employees of the federal public service. Led by our Chairperson, with the support of Vice-chairpersons and regional Commissioners, we are dedicated to ensuring that Canadians have access to a world-class communication system that promotes innovation and enriches their lives. Our role is to implement the laws and regulations set by Parliamentarians who create legislation and departments that set policies. We regulate and supervise broadcasting and telecommunications in the public interest. For more information, please consult our website at https://crtc.gc.ca/eng/acrtc/organ.htm.

As recently published in an article in the Hill Times, the CRTC is ranked in the top 10 best places to work for in the federal public service, according to the 2022-2023 Public Service Employee Survey: https://www.hilltimes.com/story/2023/07/13/canadas-public-service-employee-survey-reveals-best-agencies-to-work-for/392416/?utm_source=The+Hill+Times&utm_campaign=ebf7d17c7e-Todays-Headlines-Subscribers&utm_medium=email&utm_term=0_251d35861a-ebf7d17c7e-%5BLIST_EMAIL_ID%5D&mc_cid=ebf7d17c7e&mc_eid=71fc0dbe8c.

CORPORATE SERVICES AND OPERATIONS (CRP):

The Corporate Services team is a fully integrated business partner that enables the CRTC to fulfill its mandate. Its strength lies within its multidisciplinary team composed of committed professionals that create and promote an environment that fosters innovation, creativity, and diversity. The Corporate Services include: Secretary General’s Office, Human Resources, Finance and Administration Services, Information Management and Technology, Planning and Process and the Decisions divisions.

Intent of the process

This process will be used to staff one position for a one-year period with a possibility of extension.

A pool of qualified candidates may be established to staff similar positions within the CRTC with various tenures (specified period or indeterminate positions) and various security clearance levels.

All federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) may use this appointment process to appoint a candidate to its organization in a similar position.

We have an immediate need to staff 1 position at the CRTC. Successful candidates may also be referred to other federal organizations as other positions may become available.

Positions to be filled: 1

Information you must provide

Your résumé.

A response to a text question addressing the following:

• • Do you currently hold a valid reliability or secret security clearance?
• • Do you currently hold valid second language results, administered by the Public Service Commission?
• • Would you be willing to accept a temporary opportunity in order to be appointed to the position you are applying for?

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

Experience in providing administrative support.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION (ASSET):

Diploma in office administration, administration, human resources or another field relevant to the position.

Degree equivalency

EXPERIENCE (ASSET):

Experience in the field of human resources.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

ABILITIES:

• Ability to establish priorities, organize workload and meet tight deadlines.
• Ability to work effectively with Microsoft (Excel, Word and/or Outlook).
• Ability to effectively communicate in writing.

PERSONAL SUITABILITY:

• Attention to detail.
• Client service oriented.
• Adaptability.
• Working effectively with others.

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:

To have a skilled and diversified workforce representative of the population we serve by encouraging the hiring of candidates self-identifying as belonging to an employment equity group such as: Women, Aboriginal people, persons with disabilities or members of visible minorities.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The purpose of the screening questions is to help you submit an application that is clear, complete and demonstrates that you have the required essential education and experience qualifications and some or all of the other (asset) education and experience qualifications. Responses will not be considered satisfactory if you simply state that you have the required qualifications or provide a list of current or past responsibilities or paraphrase the qualifications.

We suggest you use the STAR(S) method when you are answering the questions in order to have a complete answer. The STAR(S) method is an answer in 4 or 5 steps. Here they are:

S - Situation - A brief description of the situation
T - Task - Tasks to be done / what needs to be done
A - Actions - Actions that were done / what has been made
R- Results - Result of the situation / situation following the actions.
S - follow up (if required) - follow up that have been made

Your responses to the screening questions will be used as the primary source to determine if you meet the screening requirements. If you do not fully complete the screening questions, you may be screened out. The resume you have sent will be used only if the Assessment Board considers it needs to validate the information provided in this questionnaire.

Each question is divided into two parts. The first part consists of a simple question requiring a YES or NO answer. If your answer is “yes”, the second part will ask to fully demonstrate how you obtained this qualification.

Communications for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of email).

All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

To submit an application on-line, please click on the button "Apply Now" below.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online