Various Administrative Positions (Team Lead, Administrative or Electoral Coordination Officer)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

This process will be used to fill various administrative positions within the Office of the Chief Electoral Officer. Below is a brief description of the main positions to be staffed.

📌 Electoral Coordination Officer
✔ Assist in reviewing materials for electoral events.
✔ Analyze processes from past elections and suggest administrative improvements.
✔ Assist with training and information sessions for new officers.
✔ Collect data, create and maintain records, and prepare documents and reports.

📌 Team Lead
✔ Support managers in planning future electoral events and special projects.
✔ Supervise the work of enquiries officers or call centre agents and help resolve issues.
✔ Monitor incoming calls and social media messages and prepare statistical reports.
✔ Organize and update election-related reference and training materials.

📌 Administrative Officer
✔ Conduct research and gather information on various topics for managers.
✔ Prepare correspondence, documents and reports, which may include preparing meeting agendas and taking minutes.
✔ Develop, implement and maintain administrative procedures and practices.
✔ Provide information and support to managers and employees on administrative requirements.
✔ Some positions could be in the financial area and could include the following duties:
✔ Provide support services in financial activities such as preparing financial reports, monitoring compliance and proceeding with data entry in the financial system.

📌 Field Support Network Officer
✔ Search and analyze information from websites and other information sources and prepare responses to complex inquiries.
✔ Summarize and input information to the management system and contribute to the development and review of procedures, processes and tools.
✔ Provide ongoing operational guidance and coaching to staff.

Work environment

🗳️ Come work with us and contribute to Canadian democracy!

At Elections Canada, you will have a rewarding career in a welcoming and principled environment that combines working from home and working on site. Our agency also upholds diversity and inclusion as core values.

🏆 Did you know that, in its latest ranking, Forbes magazine ranked Elections Canada as the 4th best place to work in the country and 1st as a federal organization?

⚖️ BALANCE
Elections Canada prioritizes work-life balance.

We use the hybrid work model implemented by the Treasury Board of Canada Secretariat. There are some positions that require you to be on site full time. But, in certain cases, other work models can be considered to accommodate you.

📈 PROFESSIONAL DEVELOPMENT
At Elections Canada, you can spread your wings in an environment that encourages skills development through various training programs.

Whether you have professional experience or are a recent graduate, you can have a fulfilling career with us.

You will build positive work relationships and get the right training to flourish on your career path.

🏢 CENTRAL, MODERN AND UNIQUE OFFICES
Depending on your position, you will work in one of our offices in Gatineau or Ottawa.

Our building at 30 Victoria Street in Gatineau is in the heart of downtown. It has modern facilities, with collaborative work spaces, indoor parking and several restaurants nearby. There’s also a locker room, shower room and secure indoor bike space that can be accessed from outside. You can take advantage of the 300-kilometre-long bike path.

The warehouse at 440 Coventry Road in Ottawa is the workplace of our Alternative Voting Methods team. It also houses our Distribution Centre. There are many benefits to this location as well, such as free parking, easy access to public transit and reserved bike space. Plus, the St. Laurent Shopping Centre, just next door, offers a variety of amenities.

Intent of the process

🏁 The intention of this process is to staff bilingual term and temporary (casuals) positions.

A pool of qualified bilingual candidates will be established to fill positions at the same or equivalent group and level at the Office of the Chief Electoral Officer with varying tenures (such as indeterminate, term, casual).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓 EDUCATION
Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

🎯 EXPERIENCE
Experience in providing administrative support services*.

*Administrative services include but are not limited to: managing schedules, planning and organizing meetings or teleconferences, preparing and filing records for meetings and related documentation, establishing and maintaining filing systems, data entry, paying invoices, preparing hiring documents, obtaining office equipment or supplies, assembling, receiving or shipping forms or supplies and other related tasks.

AND

Experience in providing client services**.

**Client services include but are not limited to: answering client calls or emails, providing information to clients via social media or other communication channels, providing assistance to clients, serving the public, etc.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
💥This selection process intends to staff bilingual positions ONLY. Candidates will need to be evaluated in their second official language (French or English).
Some positions may require the Bilingual - Imperative (CBC/CBC) linguistic profile.

Information on language requirements

🔑 COMPETENCIES
→ Thinking things through
→ Working effectively with others
→ Showing initiative and being action oriented
→ Attention to detail
→ Reliability

💪 ABILITIES
→ Ability to communicate effectively orally.
→ Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

✍ ASSET QUALIFICATIONS
A1- Experience in using Microsoft Excel or other similar spreadsheet software such as OpenOffice, LibreOffice, or Google Sheets for data entry and spreadsheet manipulation.
A2- Experience in providing human resources services (for example : staffing, compensation, talent management and learning).
A3- Experience in providing financial services.
A4- Experience in analyzing and researching information in an academic or professional setting.
A5- Experience in supervision.
A6- Digital competency.
A7- Ability to use Microsoft Excel, Word and/or PowerPoint.
A8- Ability to mobilize team members.

👁‍🗨 ORGANIZATIONAL NEED
In support of achieving a diversified workforce, candidates self-declaring as belonging to one of the following employment equity groups may be selected for appointment to fill an organizational need: Indigenous peoples, members of visible minorities, persons with disabilities and women.

🔒 SECURITY CLEARANCE
Reliability Status

💡 CONDITIONS OF EMPLOYMENT
→ Willingness and ability to work overtime on as when needed and on short notice.
→ Consent to observe strict political impartiality and neutrality for the duration of employment.

For some positions:
→ Willingness and ability to work on variable shift work schedules, as and when required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates might be required to meet the asset qualifications, depending on the requirements of the specific position being staffed.

Please ensure that your Personal Record Identifier (PRI) is included in your application, if you have one.

🚫 Please note that the use of Generative Artificial Intelligence to answer questions at any stage of this process is prohibited. If such use were proven, this could result in you being eliminated from this process.

Persons are entitled to participate in the selection process in the official language(s) of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online