Work environment
We believe that our employees are the cornerstone of achieving our goals. This is why we offer them a positive and inclusive work environment that is worthy of their dedication and professionalism. We promote career advancement by providing opportunities to develop and acquire new skills and competencies. We value diversity as well as the use of both official languages.DIVERSITY AND INCLUSION
CSC remains committed to developing and maintaining a strong, inclusive, and diverse workforce that not only reflects the Canadian population, but also the populations we serve. We don’t just accept diversity – we celebrate it! We are making targeted efforts to recruit and retain diverse employees. In fact, CSC is the largest employer of Indigenous peoples in the core public administration. We believe that our ability to deliver accessible and inclusive services is realized when we recognize and retain the most diverse range of thoughts, experiences, and skills. We work hard to create an environment where all perspectives and experiences are valued. We are committed to helping diverse talent thrive.We encourage women, Indigenous peoples, persons with disabilities, and members of visible minority groups to apply and to self-declare themselves as part of one or more of the Employment Equity groups as selection may be limited to candidates belonging to one or more of these groups. CSC is seeking interest from persons looking for an exciting and rewarding career as a Parole Officer.MAKE A DIFFERENCE!
Parole Officers are essential to fulfilling the Correctional Service of Canada's (CSC) mission of enhancing public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure, and humane control. They play an active role to help offenders reintegrate into society.With more than 20,000 employees, CSC plays a key role in contributing to public safety, working around the clock at our 43 correctional institutions, 91 parole offices and 14 community correctional centres across Canada. Join us to help change lives and protect Canadians!The Parole Officer’s responsibilities include guiding the progress of offenders through a progression from most restrictive to least restrictive controls and from institutions to community supervision. They ensure that legal and policy requirements for reintegration are met as well as manage the reintegration of offenders throughout their sentences while trying to maintain public safety. Furthermore, they are responsible for assessing, analyzing and recommending potential transfer and release suitability of offenders as well as observing and interpreting the behaviour of the offenders/parolees. For more information on the responsibilities of a Parole Officer, please visit the following website: https://www.csc-scc.gc.ca/careers/003001-1103-eng.shtml

Intent of the process
A pool of partially qualified candidates may be established throughout this selection process to staff temporary and permanent Parole Officer positions. CSC will review applications on a regular basis and contact candidates retained for further assessment. It is important therefore to complete and submit your application for timely consideration.

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
OPEN TO STUDENTS CLOSE TO GRADUATINGStudents are encouraged to apply should they be completing their degree requirements from a post-secondary institution in a field that focuses on understanding and assessing human behaviour by January 31, 2027 or a degree from a recognized institution by January 31, 2027 along with acceptable correctional experience.The above note applies for screening purposes only. The essential education requirement will need to be met in order for an appointment to be made.APPLICATION PROCESS
It is the responsibility of the applicant to clearly outline how they meet each of the screening criteria (i.e. Education and Experience Qualifications) by responding to the screening questions in the online application. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities; rather, the applicant must provide concrete examples that illustrate how they meet the requirement. Of note, the minimum experience requirement is of approximately three months. Lack of examples and details may result in your application being rejected.Your resume will be used as a secondary source of information and must accurately reflect your employment history and support your qualifications. It is therefore inappropriate to only state “refer to resume” in response to screening/text questions.Applicants are encouraged to APPLY NOW, as applications will be screened and assessed on a periodic basis for appointment consideration.For screening and assessment purposes, all communications related to this selection process will be by email. Therefore, candidates must include a valid email address in their application. It is recommended to include a secondary valid work email, if applicable. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email) and frequently check their inbox and Junk/Spam folders. It is also the candidate's responsibility to ensure accurate contact information is provided and updated, as required, by communicating to the email indicated below.For general information when applying on a selection process, visit https://www.canada.ca/en/public-servicecommission/jobs/services/gc-jobs/applying-government-canadajobs-what-expect.htmlEVALUATION
CSC is currently in the process of advertising Parole Officer processes for multiple locations across Canada and may add other processes. Those who apply on multiple Parole Officer 2024/2025/2026 processes with CSC may be assessed only once and the results may be applied to all processes. Should you have already participated in the Parole Officer assessment process with Correctional Service Canada, please inform us after you receive the screening results should you wish to transfer results from another process. There is a waiting period of 90 days before you may be re-assessed, should your application be considered for another process. If you complete another assessment before the waiting period ends, the new results may be invalid, and the waiting period may restart. You are required to submit an application to this selection process to be considered for the noted locations; however, if you participated in the Parole Officer selection processes 2021-PEN-EA-NAT-169755, 2023-PEN-EA-ONT-180951, 2023-PEN-EA-ONT-180952, 2023-PEN-EA-ONT-180953, 2023-PEN-EA-ONT-180954, 2023-PEN-EA-ONT-180955, 2023-PEN-EA-ONT-180956, 2023-PEN-EA-ONT-180957, 2024-PEN-EA-QUE-188140, 2024-PEN-EA-QUE-188590, 2024-PEN-EA-QUE-188593, 2024-PEN-EA-QUE-188596, 2024-PEN-EA-QUE-189403, 2024-PEN-EA-QUE-189404, 2024-PEN-EA-QUE-189405, 2024-PEN-EA-QUE-189406, 2024-PEN-EA-QUE-189505, 2024-PEN-EA-PRA-190234, 2025-PEN-EA-ATL-195083, 2026-PEN-EA-ONT-199653 and/or 2026-PEN-EA-QUE-202080 with Correctional Service Canada, your assessment results may be transferred.Volume management tools may be utilized at any point in the process.

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Enhanced Reliability status
Driver's License: Some of these positions require possession of a valid driver’s license or mobility usually associated with having a valid driver’s license.

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Willingness to travel occasionally.
Some positions require willingness to work off site and travel throughout the community, on a regular basis.

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EDUCATION
Graduation with a degree from a recognized post-secondary institution in a field that focuses on understanding and assessing human behaviour
Or
Graduation with a degree from a recognized post-secondary institution and acceptable correctional experience.Note: Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult link below.

EXPERIENCE
Experience in formally assessing human behaviour.
Experience in each of the following, with the aim of changing human behaviour:•Interviewing;
•Motivating;
•Counselling;
•Making referrals or recommendations, and;
•Identifying needs for intervention.

COMPETENCIES
Thinking things through
Rapport building
Sensitivity to working with diverse groups, such as women, people with mental health needs, Indigenous peoples, and ethnocultural groups
Effective communication skills
Demonstrating integrity & respect, including the CSC Values
Working effectively with others
Showing initiative and being action-oriented
Judgment
Demonstrates an awareness of women’s issues*Note: *This element applies to positions working with offenders in women’s institutions, women’s supervision units in the community and healing lodges or units for women offenders.

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Applied / assessed at a later date

Various language requirements - English essential and bilingual BBB/BBB or CCC/CCC

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ASSET QUALIFICATIONSEXPERIENCE
Experience in a correctional environment
Experience in case management and risk assessment within a federal or provincial correctional facility
Experience in case management and supervision within a federal, provincial or nongovernmental community correctional setting
Experience interviewing offenders within a federal or provincial correctional facility
Experience interviewing offenders within a federal, provincial or non-governmental community correctional setting
Experience working with community agencies or programs
Experience working with young offenders
Experience working in a cross-cultural environment
Experience working with Indigenous populations
Experience working with people with mental health needs
Experience interacting with marginalized women
Experience working in the field of substance abuse/addictions
Experience working with individuals associated with security threat groups, such as street or prison gangs, organized crime, or other groups involved in criminal behaviour

ASSET QUALIFICATIONSABILITIES
Ability to communicate orally and/or in writing in a language other than English/French that is reflective of the offender population diversity of the operational unit.

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𝐎𝐑𝐆𝐀𝐍𝐈𝐙𝐀𝐓𝐈𝐎𝐍𝐀𝐋𝐍𝐄𝐄𝐃𝐒:To support employment equity objectives, diversity and inclusion and/or to meet business objectives, selection may be limited to a member of an equity-seeking group.The placement of CSC employees with an affected status* as a result of a current or future workforce adjustment exercise may be considered ahead of other candidates for a deployment or an appointment.
*Affected status as defined in the Workforce Adjustment Directive or appendix to the relevant collective agreement.You must complete the Employment Equity portion of the CREATE/MAINTAIN PROFILE identifying you as a person of an EE group in your application through GC jobs in order to be considered to meet the Organizational Need in this process.

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Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

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