Detachment Services Assistant

Intent of the process
Intent to fill one indeterminate part-time position (18.75 hrs/week). A pool of qualified candidates may be established and may be used to staff similar term and/or permanent positions, including full-time.Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled
1

Important messages
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HOW TO ANSWER SCREENING QUESTIONS
When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. Your responses to these questions will be used as a primary source of information and your resume may only be used to validate this information. Failing to do so could result in your application being rejected.• Provide responses in sentence format.
• Each response must include concrete, specific examples that speak directly to the experience sought.
• Each example must include WHEN and WHERE the example took place, background of each situation, WHAT you did, HOW you did it, what your role was in the situation, and what was the outcome.
• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
• Simply listing your job duties, or indicating 'refer to resume', is not sufficient.
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Communication for this process will only be sent via email. As the applicant, it is your responsibility to ensure accurate contact information is provided and that you inform our office via email of any updates as required. Ensure you include an email address you can access from home and that it accepts email from unknown users. You are strongly encouraged to check your email on a regular basis, including your junk mail folder.An interview may be administered. Reference checks may be sought. All communication relating to this process, including e-mail correspondence and responses to screening questions, may be used in the assessment of qualifications, including the ability to communicate effectively in writing.All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

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RCMP Enhanced Reliability Status (ERS) security clearance.

Willingness and ability to work alone.

Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations).

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Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.

Willingness and ability to work overtime, as required.

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Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.

Experience providing clerical or administrative support services such as data entry, preparing correspondence, filing, or processing mail.

Experience using word processing software (such as Microsoft Word).

Experience using spreadsheet software (such as Microsoft Excel).

Experience providing service to the general public, internal or external clients by telephone, in writing or in person.

Ability to communicate effectively orally

Ability to communicate effectively in writing

Ability to prioritize and multitask

Ability to work in a team

Demonstrating integrity and respect

Showing initiative and being action-oriented

Thinking things through

Client service orientation

Dependability

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Applied / assessed at a later date

English essential

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Successful completion of secondary school education.

Experience manipulating data in an electronic database (such as SAP, PeopleSoft, Microsoft Access).

Experience providing administrative support services in a law enforcement, judicial or quasi-judicial environment.

Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Reporting and Occurrence System (PROS).

Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data.

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Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

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