About the position
Duties
Facilities Attendants play a very important role here in Jasper National Park. They are tasked with cleaning and maintaining Parks Canada Agency visitor facilities/buildings and grounds in all corners of the Park. The right people to fill these positions should work well with others, take pride in their work, and in going the extra mile to contribute to creating memorable experiences for visitors. This is a dynamic team and as a presence in all regions of the park, Facility Attendants have the opportunity to take on novel tasks interact with visitors answering inquiries and providing direction and representing the Parks Canada Agency at all times in addition to their routine cleaning duties.
Work environment
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.
Intent of the process
This process may be used to create a list of qualified candidates to staff similar positions with various tenures (term, full-time, part-time), security levels, language requirements, and locations.
Important messages
🏆 The Parks Canada team is proud to be recognized by Forbes as one of Canada's Best Employers (2024).
We will only accept on-line applications received via the jobs.gc.ca site. No cover letter required – Respond to questions in the on-line application.
*** NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences) as well as any Asset Qualifications (if applicable).
Applicants must clearly demonstrate how they meet the Education and Experience factors listed in the Essential Qualifications when responding to the questions in the on-line application. Applicants must clearly demonstrate how they meet these factors by providing concrete examples with significant details to explain WHEN, WHERE and HOW you meet each factor. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described when responding to the questions in the on-line application. Failure to provide sufficient information may result in your application being screened out of the competition.
The asset qualifications are not essential to the job but would be an asset in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process.
Persons who are unable to apply on-line must contact Jasper HR prior to the closing date.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
Conditions of employment
Reliability Status security clearance - All employees of the Federal Government are required to meet Reliability Status; details of the screening process and applications will be provided at the time of interviews.
Learn more about security screening process.
Operational Requirements
• You will be required to wear a Parks Canada uniform and wear it in accordance with the Parks Canada Uniform Policy.
• Willingness to work irregular hours, including overtime, weekends, and statutory or provincial/territorial holidays, as required.
• You will be required to work and travel in a variety of terrains and weather conditions while performing your duties.
Visitor Facilities Attendants are expected to commute to their assigned workplaces via personal vehicle or transport, up to 60 km from the Jasper townsite. The Parks Canada Agency pays commuting allowance to eligible employees for distances that total over 32 km.
You need (essential for the job)
Your application must clearly explain how you meet the following
EXPERIENCE:
• Experience in providing cleaning services (in a workplace or other setting);
• Experience providing information and/or service to the public;
• Experience following directions and implementing feedback.
Applied / assessed at a later date
ABILITIES:
• Client Focus – Providing service excellence to internal and/or external client.
• Concern for Safety – Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Demonstrates Integrity – Dependable, honest and consistent.
• Problem Solving– Identifying problems and the solutions to them.
• Teamwork – Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
PERSONAL SUITABILITY:
• Exercises sound judgment
• Communicates effectively
• Takes responsibility
• Personally connects with people
Our commitment
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Learn more about assessment accommodation.
Equity, diversity and inclusion
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.
Learn more about diversity and inclusion in the public service.
To encourage workforce diversity, consideration may be given to candidates who self-declare as belonging to one of the following employment equity groups: Indigenous, visible minorities, people with disabilities, and women.
Persons are entitled to participate in the appointment process in the official language of their choice.
How to apply
Learn more about applying for Government of Canada jobs.
Information you must provide
- Your résumé
- Contact information for 2 references
We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.