About the position
Duties
The PROS Data Centre (PDC) provides support to frontline police officers by completing their data entries. This primarily involves transcribing reports recorded by police officers and entering the required data into a variety of computer platforms. This operational assistance enhances the quality and accuracy of police records and reduces the time a police officer may spend in front of a computer so they can concentrate their efforts towards police investigations.
Work environmentMake a difference without wearing the uniform.
Remote working is not a possibility with these position(s).
This position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.
The RCMP recognizes the diversity of its workforce and is committed to providing a respectful workplace free of harassment, discrimination and other forms of disrespectful behaviour.
Intent of the process
This is an anticipatory staffing process designed to create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (i.e. indeterminate, term, deployment, acting, assignment and secondment) within the Royal Canadian Mounted Police in Edmonton or Calgary, Alberta.
Applicants are encouraged to apply ONLY if they are willing and able to relocate to Edmonton or Calgary, Alberta.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
Important messages
Volume Management strategies may be used.
Please note that asset qualifications and/or a top-down approach may be used at any stage of the assessment process to identify which applications will be given further consideration.
What is a top-down selection? It is where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.
Candidates may be assessed using one or more of the following tools: written exam, interview, and reference checks.
Candidates will be asked to provide proof of Canadian citizenship or permanent residency.
Candidates invited to the assessment stage will be required to provide ORIGINAL proof of their education credentials, i.e., their degree or official transcript. Failure to do so may result in you not being considered further in the selection process.
Successful applicants will be required to obtain and maintain a RCMP Security Clearance throughout their employment. Positions filled will have security clearance requirements at the following levels: RCMP Reliability Status, Secret or Top Secret. This requires a Security/Reliability Interview, and a field investigation in matters of Criminal Activities, credit/finances, education, employment, reference, etc.
Conditions of employment
RCMP Enhanced Reliability Status (ERS) security clearance.
Those selected must meet and maintain the above condition of employment throughout their employment.
Ability and willingness to work shift work (7 days a week; 365 days a year)
Ability and willingness to work in a confined or restrictive workspace, wear a headset, and exposure to multiple computer screens, and noise disturbances for extended periods of time.
Operational Requirements
Willing and able to work shift work (7 days a week; 365 days a year).
Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
Willing and able to work on short notice and overtime to meet operational needs.
Willing and able to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations).
You need (essential for the job)
Your application must clearly explain how you meet the following
Successful completion of two years secondary school or an acceptable combination of education, training and/or experience*
*Proof of education will be required prior to appointment
Learn more about degree equivalency.
Experience in data entry.
Experience using electronic mail, such as Microsoft Outlook, to send and/or receive messages.
Experience providing service to internal or external clients or general public, via telephone or in person.
Ability to communicate effectively in writing.
Applied / assessed at a later date
Ability to communicate effectively orally.
Ability to work with minimal supervision.
Ability to manage time and work demands in an environment of multiple priorities.
Ability to transcribe statements from audio cassettes or digital media.
Ability to type/keyboard a minimum 30 w.p.m. and a minimum 80% accuracy.
Attention to detail
Being organized
Showing initiative and Being Action-Oriented
Working effectively with others
Thinking things through
Client Service Orientation
Dependability
You may need (asset qualifications)
May be applied / assessed at a later date
ASSET QUALIFICATIONS
Experience providing administrative support services in a law enforcement, judicial or quasi-judicial environment.
Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Information Retrieval Systems (PIRS), Police Reporting and Occurrence System (PROS), Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB).
Our commitment
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Learn more about assessment accommodation.
Equity, diversity and inclusion
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.
Learn more about diversity and inclusion in the public service.
Preference
Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.
Learn more about preference to veterans.