Visitor Facilities Attendant & Visitor Facilities Attendant – Supervisor

Duties
Visitor Facilities Attendants provide cleaning and sanitation services in Parks Canada buildings and facilities including campground centers and kiosks, washroom and shower buildings, and at campsites. They will perform minor maintenance tasks, grounds keeping duties such as litter picking and raking. Other tasks include sweeping, mopping, dusting, removing garbage and recycling, hauling firewood and operating small equipment (e.g. leaf blower)This position requires the incumbent to:
• Conduct repetitive tasks
• Stand, bend, stretch and work from ladders
• Lift supplies, boxes, tools and equipment such as buckets
• Be exposed to noxious odours from cleaning products
• Be exposed to potential minor injury when performing cleaning and maintenance activities (e.g., falls from ladders, irritations from cleaning products, minor cuts and bruises)
• Make moderate physical efforts, including standing for prolonged periods of timeIn addition to the above duties, the Visitor Facilities Attendant Supervisor provides supervision to a small team of employees and is responsible for ordering supplies and managing inventory. The incumbent will work in various locations across Mount Revelstoke and Glacier national parks, including Rogers Pass.

Work environment
Experience what it’s like to live and work with two national parks on your doorstep. Mount Revelstoke and Glacier national parks are known for their vibrant wildflower displays in the summer and abundance of snow during the winter, perfect for enjoying some time on the slopes! Here at Mount Revelstoke and Glacier, we are committed to fostering a diverse and inclusive workplace. Diverse teams bring different perspectives and creative ideas that benefit visitors, the communities we serve and all of us as colleagues.Become a part of our dynamic team today!

Intent of the process
The immediate need is to hire a full-time, temporary Visitor Facilities Attendant (GS-BUS-02) but may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country. This process may also be used to create a list of qualified candidates for the position of Visitor Facilities Attendant Supervisor (GS-BUS-02 B2), should future vacancies arise.

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Persons who are unable to apply on-line must contact the person listed below prior to the closing date.For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.Tips for applicants:
• When answering application questions, be thorough and provide concrete examples. “See resume” is not considered an acceptable answer. Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.
• Failure to provide sufficient information may result in your application being screened out of the competition.
• You must meet all essential qualifications in order to be considered for the position.
• Other qualifications listed as additional or asset are not mandatory to apply. However, these may be considered throughout the assessment process.The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.Persons are entitled to participate in the appointment process in the official language of their choice.Travel cost for individuals who are not Federal Public Servants will not be covered.A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

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• Reliability status
• Willingness to report to work in Rogers Pass National Historic Site, Glacier National Park, and/or Mount Revelstoke National Park as required
• Willingness to work at various sites (including Rogers Pass) inside buildings and outside in varying weather conditions
• Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled
• Willingness to wear a Parks Canada uniform and/or prescribed protective equipment

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EDUCATION
Secondary school diploma or an acceptable combination of education, training, and experience.

OCCUPATIONAL CERTIFICATION
Valid class 5 driver’s licence or provincial equivalent

EXPERIENCE
EX1: Experience in providing cleaning services.
EX2: Experience in working both independently and within a team
EX3: Experience supervising employees (GSBUS02 B2 only)
EX4: Experience in ordering and managing inventory for cleaning supplies and equipment. (GSBUS02 B2 only)

KNOWLEDGE
K1: Knowledge of how to read and follow instructions for the use of cleaning products

ABILITIES
A1: Ability to communicate effectively
A2: Ability to identify problems and/or hazardous situations and troubleshoot to find appropriate solutions.
A3: Ability to take initiative, dealing with situations proactively
A4: Ability to organize resources (time, financial, people, and information) to achieve planned goals (GSBUS02 B2 only)

PERSONAL SUITABILITY
PS1 : Exercise sound judgement
PS2: Takes responsibility
PS3: Works well with others
PS4: Strives for excellence

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Applied / assessed at a later date

English essential

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ASSET EXPERIENCE
AEX1: Experience in interactions with the public; responding to visitor questions and providing direction.
AEX2: Experience in maintaining / restocking supplies
AEX3: Experience in performing minor maintenance tasks (e.g. replacing light bulbs, tightening door handles and hinges)
AEX4: Experience in providing cleaning services in a campground, park, commercial or institutional environment.

ADDITIONAL KNOWLEDGE:
AK1: Knowledge of WHMIS

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