Operations Officer

Duties
The Regional Operations Centres (ROC) are 24/7 multi-functional centres which will provide support to all Canadian Coast Guard programs. The ROC Officers are responsible for the planning, deployment and tracking of all resources (e.g. vessels, aircraft, vehicles, equipment), for senior regional management, and external clients, to facilitate the delivery of Coast Guard, Science, Fisheries Conservation and Protection, Royal Canadian Mounted Police (RCMP) and OGD programs and services. Maintain emergency preparedness, readiness and initial response leadership for the ROC Emergency Operations Centre (EOC).

Work environment
The Canadian Coast Guard (CCG) is a special operating agency within the Department of National Defence (DND). We work to ensure the safety of mariners in Canadian waters and protect Canada’s marine environment. We support Canada’s economic growth through the safe and efficient movement of maritime trade. We help to ensure our country’s sovereignty and security through our presence in Canadian waters. The CCG proudly serves 243,000 kilometers of Canada’s vast and rugged coastline, the longest coastline of any given country, and is one of the few federal agencies that provides direct, front-line services 24 hours a day 7 days a week.

Intent of the process
The intent of this selection process is to create a prequalified pool of candidates at the GT-05 level, to staff vacancies in the Regional Operations Centre. Tenures (indeterminate, deployment, acting, assignment, specified period) may vary according to the position being staffed.

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Persons are entitled to participate in the appointment process in the official language of their choice.Depending on the position being staffed:
↪ Additional qualifications, operational requirements and/or conditions of employment may be required
↪ Varying degrees of breadth and depth of experience may be deemed essential
↪ Asset qualifications may be invoked as essential qualifications
↪ You may be contacted and asked to submit information or be further assessedApplicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants. Your overall conduct and communications, including email correspondence, may be used in the assessment of qualifications and competencies.To ensure the integrity of the selection process, the content and questions of the assessment must remain confidential. Please do not discuss or share the assessment content with anyone, including other candidates. You must complete the assessment, including screening questions, by yourself, without the help of others, including the use of unapproved internet resources and artificial intelligence (such as ChatGPT or any other forms of artificial intelligence). Plagiarism and the use of artificial intelligence is strictly prohibited throughout the entire process and suspected non-compliance will be investigated. Any violation may result in potential consequences which could include your elimination from this selection process.If, at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process. (Copy and paste these links in your browser for more information: https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html; AND
https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049)

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Secret security clearance

Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021-1, Conflict of Interest.
Copy and paste these links in your browser for more information: https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html AND
https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049 AND
https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32627 AND
https://www.canada.ca/en/department-national-defence/corporate/policies-standards/defence-administrative-orders-directives/7000-series/7021/7021-1-conflict-of-interest.html
Work evenings, weekends and shift work
Wear and maintain a Canadian Coast Guard uniform in accordance with CCG uniform manual

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Operational Requirements
- Occasional travel
- Work overtime, sometimes on short notice
- Work on a variable work schedule to assure a 24/7 service

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Education
- Secondary school diploma or higher; OR
- An acceptable combination of education, training and/or experience related to the position.The employer-approved alternatives to a secondary school diploma are:
A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
An acceptable combination of education, training and/or experience.
Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; and
Candidates who have been appointed or deployed for an indeterminate period to a position in the GT classification.

Occupational Certification
- Transport Canada or CCG certificate of competency (Navigation (watchkeeping mate), Engineering (4th class)); OR
- Department of National Defence marine certificate as validated by TC

Knowledge
- Knowledge of the Canadian Coast Guard programs and services

Abilities
- Ability to interpret Standard Operating Procedures.
- Ability to produce briefings to a wide variety of audiences from reports using presentation programs such as Microsoft PowerPoint, Google Slides, Canva, etc.
- Ability to communicate effectively in writing
- Ability to communicate effectively orally

Personal Suitabilities
- Demonstrating Integrity and Respect
- Create Vision and Strategy
- Mobilize People
- Collaborate with Partners and Stakeholders
- Promote Innovation and Guide Change
- Achieve Results

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Applied / assessed at a later date

English essential

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Asset Education
- Diploma or degree from a recognized post-secondary institution in a field relevant to the duties of the position.

Asset Occupational Certification
- Higher level of certification (above watchkeeping mate ticket or 4th class engineering ticket)

Asset Experience
- Management Experience – including the direct management of personnel, and/or financial management, and/or the management of marine operations.
- Five (5) or more years seagoing experience
- Two (2) or more years shore-based marine industry experience
- Two (2) or more years operations centre experience in the marine industry

As means to support our military families and linked with the Department of National Defence priorities, consideration may be given to the spouses or common-law partners of serving Canadian Armed Forces (CAF) members.

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Selection may be limited to members of the following employment equity groups: Indigenous (Aboriginal) peoples, persons with disabilities, visible minorities, and women.

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Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

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