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Visitor Services Attendant
Original government version here
Closing: 2026-03-08

Visitor Services Attendant

Parks Canada - Pukaskwa National Park

Closing date: March 8, 2026 - 23:59, Pacific Time

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Reference number
CAP26J-014846-000208
Selection process number
2026-CAP-PUK-TERM-EA-13
Location
Heron Bay (Ontario)
Employment tenure
1 Term Bilingual Position (Anticipatory); 1 Term English Essential Position
Salary
$27.47 to $29.85 per hour - Under review + Isolated Post Allowance
Level
GS-MPS-04
Who can apply
In accordance with park establishment commitments, members of the following First Nation communities may apply:
Animbiigoo Zaagi'igan -Lake Nipigon; Bingwi Neyaashi Anishinaabek - Sand Point; Biigtigong Nishnaabeg; Fort William First Nation; Michipicoten First Nation; Long Lake 58 First Nation; Biinjitiwaabik Zaaging Anishinaabek - Rocky Bay; Netmizaaggamig Nishnaabeg; Pays Plat First Nation; Red Rock Indian Band; Whitesand First Nation; Kiashe Zaaging Anishinaabek - Gull Bay; Namaygoosisagagun First Nation.
Applicants are encouraged to self-identify in their application or may be screened out.
Organization information
For further information on the organization, please visit Parks Canada.

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About the position

Duties
Provide visitor services, operating an online sales system and cash handling at the park Kiosk and Visitor Centre. Position duties also include campground patrols, some cleaning of facilities and participating in initiatives to enhance the visitors’ experiences at Pukaskwa National Park.
Work environment
Pukaskwa National Park is a vast, wild, natural park found on the edge of the world’s largest freshwater lake. It is a place where powerful waves collide with rugged, towering coastlines; a place of endless sunsets over sandy driftwood beaches. A place where everyone can catch a glimpse of the rich traditions, values and contemporary life of the Anishinaabe.
Do you want to explore new challenges in your career, discover your full potential and help strengthen a world-class organization? Then become part of the team at Parks Canada, an internationally renowned agency dedicated to protecting Canada's natural, historical and cultural treasures and presenting them for the world to appreciate and enjoy.
Top 6 reasons to work for Parks Canada:
⚖️ Work-life balance
📅 Paid vacation and leave
📚 Training and professional development
🏞️ Working in beautiful locations
🤝 Diverse and inclusive workplaces
🍁 Contribution to public service
🏆 The Parks Canada team is proud to be recognized by Forbes as one of Canada's Best Employers (2026)
Intent of the process
We are looking to hire 2 term positions for the 2026 operational season.
1 Bilingual imperative (anticipatory)
1 English essential
This process may also be used to create a list of qualified candidates to staff similar positions with various tenures (permanent or temporary vacancies), security levels or linguistic profiles in same or other parts of the country.
Important messages
How to Apply:
You can apply to this competition in one of three ways;
1. Online
a. Visit the GC jobs website and search for the following process number: 2026-CAP-PUK-TERM-EA-13
b. Complete the online application and answer the online screening questions (if applicable)
2. By Email
a. Send in your resume and cover letter to
b. In your email please indicate you’re applying on process: 2026-CAP-PUK-TERM-EA-13
3. In Person
a. Visit the Pukaskwa National Park Administration office and drop off your resume in person with one of the Parks Canada staff.
Questions or for more information: Call 807-229-0801 or email:
Please note that for this selection process, our intention is to communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.
Acknowledgment of receipt of applications will not be sent.
Note: Housing is not provided.

Conditions of employment

Reliability Status security clearance

Learn more about security screening process.

✔️Possession of a valid class G driver’s license
✔️Complete a pre-employment medical

Operational Requirements

✔️Work shiftwork, and/or weekends, and/or statutory holidays and provincial/territorial holidays, when required
✔️Wear a Parks Canada uniform as per the uniform policy
✔️Work and/or travel in varied terrain and weather conditions
✔️Stand/walk/hike/sit for prolonged periods of time

You need (essential for the job)

Your application must clearly explain how you meet the following
EDUCATION
✔️ A secondary school diploma OR experience in a field related to the position (customer service and/or retail)

Learn more about degree equivalency.

EXPERIENCE
✔️Experience in interacting with or providing services to the public
Applied / assessed at a later date
KNOWLEDGE
✔️Knowledge of services, activities and facilities of Pukaskwa National Park
✔️Knowledge of Indigenous history, culture and heritage of Pukaskwa National Park
ABILITIES
✔️Ability to provide excellent service to all people whether in-person, on the phone or by email
✔️Ability to identify hazardous or potentially hazardous situations and take appropriate action to maintain a safe environment for self and others
✔️Ability to identify problems and find solutions to them
PERSONAL SUITABILITY
✔️Exercises sound judgment
✔️Personally connects with others
✔️Communicates effectively
✔️Demonstrates integrity

Language requirements (essential for the job)

Applied / assessed at a later date
Various language requirements - 1 - Bilingual Imperative (BBB/BBB) (Anticipatory)
1 - English Essential

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date
ASSET EXPERIENCE (include in cover letter if you have this experience)
✔️Experience handling cash and/or point of sales machine
✔️Experience in cleaning of facilities

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide
  • Your résumé
  • A cover letter - If you are applying via email or in person, applicants must clearly demonstrate in their cover letter how they meet the Education and Experience criteria listed in "You need (essential for the job)" (see above). Applicants must list both of these factors in their cover letter, and then briefly describe how they meet each of these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter.
  • Contact information for 3 references

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: Human Resources - Northern Ontario Field Unit
Email address: 
Apply

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