Division Support Agent

Work environment
WHO ARE WE?The RCMP is Canada’s national police service. In addition to Regular Members (police officers), the RCMP hires public service employees and civilian employees to carry out crucial operational and administrative functions. Saskatchewan RCMP is committed to providing the most efficient and effective policing services possible. Employees of Saskatchewan RCMP work in a wide variety of areas to support officers at all levels of policing and play a critical role in delivering services to our communities – including at 80 detachments across the province. The RCMP is committed to building a diverse workforce reflective of Canadian society and providing a safe and barrier-free workplace. WHO ARE YOU?A career with the Saskatchewan RCMP may be right for you if you… • Want to make a difference by engaging in meaningful work
• Thrive in a dynamic, ever-changing work environment
• Want to acquire new skills and knowledge through career development opportunities WHAT DO WE OFFER? • Attractive compensation package:
o Fair wage
o Health/dental plans and a great pension plan
o Flexible working arrangements, vacation, medical and other types of leave to
achieve work-life balance• Continuous learning and advancement:
o Access to various provincial and national employee networks
o Access to internal Virtual and in-person courses, conferences and workshops
o On-the-job training, in the form of coaching and mentoring• Access to amenities:
o Worry-free parking and easy access to public transportion (for positions in Regina)
o Indoor/outdoor gyms and fitness equipment, swimming pool, outdoor rink and
Learning Resource Centre at Depot (for positions in Regina)
o Affordable meals prepared by Red Seal Chefs at the Depot Divisional Mess (for
positions in Regina)

Intent of the process
Currently there are temporary vacancies to be staffed.A pool of qualified candidates may be created and used to staff indeterminate, term, full-time and part-time positions. Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.Successful applicant is required to work in Regina, SK. Telework or alternate work locations will not be an option.*Applicants are encouraged to apply ONLY if they are able to relocate or commute to the advertised location of work.Volume management strategies such as random selection, top-down approach, or use of asset qualifications may be used. If you meet any of the asset qualifications (other qualifications), please be sure to provide detailed responses in the screening questionnaire

Important messages
📌 ONLY ONLINE APPLICATIONS WILL BE ACCEPTEDIn order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.📌FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.📌 CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATIONAcknowledgment of receipt of applications will not be sent. Only those selected for further consideration will be contacted.Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.Successful candidates will require a valid RCMP security clearance prior to appointment and
throughout the tenure of their employment. The process to obtain an RCMP security
clearance may involve, but is not limited to, a security/reliability interview, a field investigation
regarding matters of criminal activity, verification of credit/financial status, reference checks,
education, employment history, online activities, alcohol and/or drug use, etc., and may
require certain residency requirements.
Please refer to the TBS Directive on Security Screening for more information:
https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32805#annA1To ensure the integrity of the selection process, the content and questions of the assessment must remain confidential. Please do not discuss or share the assessment content with anyone, including other candidates. You must complete the assessment, including screening questions, by yourself, without the help of others, including the use of unapproved internet resources and artificial intelligence (such as ChatGPT or any other forms of artificial intelligence). Plagiarism and the use of artificial intelligence is strictly prohibited throughout the entire process and suspected non-compliance will be investigated. Any violation may result in potential consequences which could include your elimination from this selection process.Candidates will be required to show original proof of education. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.📌 FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied; and
3 - Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.The successful candidate will be required to provide original documentation of proof of Canadian Citizenship or permanent resident status prior to appointment. Other candidates may also be asked to provide this documentation at various stages in the selection process. The following documents will be accepted as proof: Provincial or territorial birth certificate; Naturalization certificates (issued prior to Jan. 1, 1947); Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977); Certificates of Retention; Citizenship certificates; Permanent resident card.Testing/interviews will be conducted at the location of the employer's choice.Written communication will be assessed throughout the application, including screening questions and resume. Any use of generative artificial intelligence in the completion of your application is considered a violation of the assessment process. Should the selection committee suspect the use of generative artificial intelligence, your candidacy may be subject to immediate disqualification.Candidates may be required to pay for all assessment and travel expenses.

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Security Clearance: Royal Canadian Mounted Police Enhanced Reliability Status Work shift work (24 hours a day, 7 days a week and 365 days a year)Work in a busy police environment, including exposure to emotionally charged clients and incidents which may be traumatic, violent and disturbing

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Willing and able to work rotating shift work (days, evenings and nights with various start and end times) including weekends and statutory holidays. Willing and able to work overtime, as required Willing and able to be exposed to indirect exposure to traumatic events and unsettling information (e.g. fatalities, violence)

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Successful completion of two years of secondary school* or employer-approved alternatives
*Two years of secondary school is typically completion of grade ten

Experience providing administrative services such as filing, meeting minutes, reception work, mail duties, client service, etc. Experience working with various word processing and spreadsheets such as Microsoft Word and Microsoft ExcelExperience in providing service to clients or the general public by telephone, in person, or in writing.

Written Communication Oral Communication Attention to Detail PrioritizingThinking things through Working effectively with othersShowing initiative and being action-orientedDemonstrating integrity and respectClient service oriented Dependability

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Applied / assessed at a later date

English essential

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Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data.Experience using the Canadian Police Information Centre (CPIC)Experience using the Police Reporting Occurrence System (PROS)Experience using the Computerized Integrated Information Dispatch System (CIIDS)

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Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Learn more about preference to veterans.

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