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Detachment Services Assistant
Original government version here
Closing: 2025-12-09

Detachment Services Assistant

Royal Canadian Mounted Police

Closing date: December 9, 2025 - 23:59, Pacific Time

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Reference number
RCM25J-124701-000291
Selection process number
25-RCM-EA-K-EAD-LACLABICHE-143640
Location
Lac La Biche (Alberta)
Salary
$57,217 to $61,761
Level
CR-04 - SP-CK-04
Who can apply
Persons residing or employed in Lac La Biche, Alberta or within a 150 kilometer radius of Lac La Biche, Alberta.
Organization information
For further information on the organization, please visit Royal Canadian Mounted Police.

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About the position

Work environment
A Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.
Intent of the process
This process will be used to staff one indeterminate full-time position in Lac La Biche, AB. A qualified pool of candidates may be established and used to staff similar positions with various tenures within the Royal Canadian Mounted Police (i.e. indeterminate, term, deployment, acting, assignment and secondment).
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Important messages
📌ONLY ONLINE APPLICATIONS WILL BE ACCEPTED.
In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES thatdemonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is notsufficient to only state that the requirement is met or to provide a listing of current responsibilities.
📌FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied; and
3 - Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.
Your application must adhere to the stipulated format.
📌FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THEREJECTION OF YOUR APPLICATION.
The Competency “effective written communication” will be assessed through the screening questions.
📌CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Conditions of employment

Reliability Status security clearance - RCMP Enhanced Reliability Status security clearance.
NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

Learn more about applying for Government of Canada jobs.

Operational Requirements

Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material
Willingness and ability to work overtime, if required
Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations)
Valid Alberta Class 5 driver's licence or equivalent

You need (essential for the job)

Your application must clearly explain how you meet the following
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.
Proof of education will be required prior to appointment.

Learn more about degree equivalency.

Experience providing service to internal or external clients / general public, via telephone or in person.
Experience in the provision of administrative support services including two of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail
Experience in using computer applications including two of the following: databases, email, spreadsheets, or word processing.
Applied / assessed at a later date
Effective oral communication.
Effective written communication.
Ability to deal effectively with police situations
Working effectively with others
Thinking things through
Showing initiative
Attention to detail
Dependability

Language requirements (essential for the job)

Applied / assessed at a later date
English essential

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date
Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC).
Experience working in a law enforcement and/or legal environment
Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Learn more about preference to veterans.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide
  • Your résumé

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: Public Service Human Resources, K & G Divisions
Email address: 
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