IT Technical Advisor, IT Business Line Advisory

Duties
As the Technical Advisor of the IT support sector, you will be responsible for maintaining IT systems and tools, developing software solutions, and managing databases. You will also serve as an expert advisor to management and business lines regarding strategic directions related to IT, including the applications of artificial intelligence in the context of the Office of the Commissioner of Official Language’s mandate.

Work environment
OCOL was named one of the top organizations in the Ottawa Citizen's list of Best Public Service Employers. In addition, the feedback from our employees in the 2024 Public Service Employee Survey is a testament to our positive work environment. Be part of a team recognized for its commitment, stimulating work environment and strong values!The OCOL is a small organization of less than 200 employees that offers a positive, collaborative and bilingual work environment.The eco friendly building is located at 30 Victoria Street in Gatineau, Quebec, and is close to public transit, parking, bike and walking paths, shops and services. The building also offers indoor bike storage and changing rooms with showers.As part of this process, the position to be filled is located in Gatineau. The person appointed will be required to report to the designated work location in accordance with the Common Hybrid Working Model for the Federal Public Service and the Organizational Guidelines for Telework.

Intent of the process
There is currently a staffing need to staff one position for a two-year period.Government employees who are occupying an IT-03 position or equivalent could be considered in priority.Please note that this position requires an advanced level of bilingualism. Candidates will be assessed on their second official language (French or English) at the beginning of the process.A pool of qualified candidates resulting from this process may be established and used to fill this position and similar positions with various language requirements, security requirements, various conditions of employment, various locations and durations. All federal organizations listed in Schedules I, IV and V of the Financial Administration Act may use this staffing process to appoint a candidate to its organization in a similar position if a pool is created with the approval of the manager in consultation with Human Resources.

Positions to be filled
1

Important messages
▶ Persons are entitled to participate in the appointment process in the official language of their choice.
▶ Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the GC Jobs online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.
▶ All applicants must provide a valid, and functional email address that accepts messages from unknown senders. Communications will exclusively be sent by email.
▶ All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants. Your overall conduct and communications, including email correspondence, may be used in the assessment of qualifications and competencies.
▶ To ensure the integrity of the selection process, the content and questions of the assessment must remain confidential. Please do not discuss or share the assessment content with anyone, including other candidates. You must complete the assessment, including screening questions, by yourself, without the help of others, including the use of unapproved internet resources and artificial intelligence (such as ChatGPT or any other forms of artificial intelligence). Plagiarism and the use of artificial intelligence is strictly prohibited throughout the entire process and suspected non-compliance could be investigated. Any violation may result in potential consequences which could include your elimination from this selection process.

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Reliability Status security clearance

Willingness and ability to work overtime, including evenings and weekends, as required.

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EDUCATIONGraduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.Note:
Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

EXPERIENCE- Significant experience* in developing complex** IT solutions developed under Microsoft Dynamics 365 on-premises or with PowerApps. This experience includes customizing applications using Javascript, FetchXML, C#.- Experience in providing expert technical advice and recommendations on complex** issues related to the development of IT software solutions to management, clients or other stakeholders.*Significant experience is defined as the depth and breadth of experience associated with performing duties on a full-time basis for approximately three (3) years.**Complex is defined as an issue with two or more of the following characteristics: multi-dimensional, cross-platform, requiring integration, sensitive, multi-stakeholder, precedent setting, affecting client services, or having a major impact on operations.

KNOWLEDGE- Knowledge of Microsoft SQL Server 2008 or newer, as well as SQL programming.- Knowledge of Microsoft Dynamics 365 on-premises or of Power Apps.

ABILITIES- Ability to produce and present technical documentation.- Ability to communicate effectively verbally.- Ability to communicate effectively in writing.

PERSONAL QUALITIES- Initiative
- Client service oriented
- Reliability
- Judgement
- Ability to work effectively in a team
- Leadership

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Applied / assessed at a later date

Bilingual - Imperative (CBC/CBC)

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QUALIFICATIONS CONSIDERED AN ASSETEDUCATION- Degree from a recognized university with a specialization in computer science, electronic engineering, engineering in programming or another field related to information technology.- Scripting courses, training, or certifications (e.g., PowerShell, VBScript, WMI).- Courses, training or certifications related to business needs analysis (e.g., CBAP).®

EXPERIENCE- Experience in managing an IT network infrastructure.- Experience in project management.

KNOWLEDGE- Knowledge of the design and components of a network infrastructure.- Knowledge of the fundamental principles of project management.- Knowledge of vulnerabilities and threats to IT security.- Knowledge related to the implementation of artificial intelligence in a business context.

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Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Learn more about preference to veterans.

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