We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.
⭐FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1️⃣- Name of the department or organization where the experience was acquired;
2️⃣- Title of the position occupied and the period(s) in which you performed the functions (M-Y to M-Y); and
3️⃣- Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.
❗ FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.
❗CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.
❗The ability to communicate effectively in writing will be assessed throughout your application. Any use of generative artificial intelligence in the completion of your application is considered a violation of the assessment process. Should the selection committee suspect the use of generative artificial intelligence, your candidacy may be subject to immediate disqualification.
Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date.
Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.
Canadian Citizenship is a mandatory requirement for all positions requiring the security level of Top Secret or Enhanced RCMP Top Secret. The security clearance for all Top Secret positions will only be granted to Canadian Citizens.
Major Case Management Operational Service Centre (MCMOSC)
What We Do
The Major Case Management Operational Service Centre (MCMOSC) is a unit of Civilian Members and Public Service Employees who work with operational units across federal and provincial business lines. Alberta (“K” Division) MCMOSC employees provide support to some of the RCMP’s most serious, high risk, complex and high profile investigations. Major Case Management Operational Service Centre’s primary service is to support human and technical resources required for the management of information relating to major case investigations.
Although flexible work arrangements (variable work week, flexible start and end times) may be considered, candidates are expected to work in the office on a full-time basis.
This is an anticipatory staffing process designed to create a pool of qualified candidates for appointments on an indeterminate and term basis. This pool of qualified candidates may be used to appoint indeterminate and term employees in similar positions.
This pool may also be used to identify candidates interested in a casual contract.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
Positions to be filled: Number to be determined
Your résumé.
EDUCATION
Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience*.
*Proof of education will be required prior to appointment.
If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information, please click on “Degree equivalency” below.
EX¨PERIENCE
• Experience using Microsoft Suite products (Word, Excel, PowerPoint & Outlook) and Adobe Acrobat.
• Experience entering and auditing information within a database.
•Experience providing service to internal and/or external clients.
• Experience maintaining a law enforcement database.
• Experience in providing court-related or legal administrative support services.
• Experience working with digital multimedia (video, photo and audio) and related software to edit, clip, vet, compress, etc.
• Experience in updating and/or writing training outlines, instructional materials, and/or standard processes & operational procedures.
English essential
Information on language requirements
ABILITIES AND SKILLS
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to follow instructions
• Ability to execute information management practices and procedures.
PERSONAL SUITABILITY
• Thinking things through
• Working effectively with others
• Showing initiative and being action-oriented
• Problem solving
• Attention to detail
OPERATIONAL REQUIREMENTS
• Willingness and ability to work in a busy police environment including exposure to unsettling and/or graphic material.
• Willingness and ability to work overtime as required.
• Willingness and ability to travel for work and/or training purposes, using various modes of transportation.
• Willingness and ability to obtain and maintain a valid Class 5 driver’s licence.
Top Secret security clearance - • Various RCMP security clearance (Enhanced Reliability, Secret, Top Secret)
NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.
In accordance with the Treasury Board Secretariat (TBS) Directive on Security Screening, effective January 6, 2025, Canadian citizenship is a requirement for a Top Secret clearance. Please note that while a Top Secret clearance is not required at the time of application, all conditions of employment, including security clearance, must be met prior to appointment and maintained for the duration of employment in the position.
Please refer to the TBS Directive on Security Screening for more information: https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32805#annA1
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
✅ Volume management strategies may be used.
✅ All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.
✅ We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.
✅ Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.