We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Applications will be accepted online only. Please apply online at www.canada.ca/government-jobs. If you have a disability that prevents you from applying on-line please contact the hiring manager as identified on this poster.
Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.
Persons are entitled to participate in the appointment process in the official language of their choice. We ask that you indicate your preference in your application.
The RCMP is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to self-declare if you belong to one of the four Employment Equity groups: women, Indigenous Peoples, persons with disabilities, or members of visible minority groups. You will find the self-declaration form within the online job application.
CR-05 Detachment Services Assistant: Provides administrative, financial, and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. Provides front counter and telephone assistance, services and information to the general public.
The work is being performed in a police detachment environment. This results in occasional exposure to intoxicated, mentally unstable, hostile and potentially violent individuals to victims of crime or relatives of accident victims who may be distraught. The work is performed in an open office environment. It involves tight deadlines, time pressures, frequent interruptions, conflicting priorities and multiple demands from staff, callers and visitors.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: 1
Your résumé.
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience
Experience providing administrative support services
Experience providing administrative support within a comparable policing environment
Experience with emergency support services such as providing support for emergency calls, emergency medical response services, or community emergency response teams
Experience using the Canadian Police Information Centre (CPIC)
Experience using the Police Reporting Occurrence System (PROS)
Experience interpreting and processing court documents
English essential
Information on language requirements
Prioritizing
Oral communication
Written communication
Working effectively with others
Thinking things through
Showing initiative and being action-oriented
Demonstrating Integrity and Respect
Dependability
Willing and able to work in a busy police environment, which could include exposure to unsettling and/or graphic material
Security Clearance: Royal Canadian Mounted Police Enhanced Reliability Status
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Provide concrete examples related to the experience:
•Choose examples that illustrate a high degree of complexity and difficulty and have sufficient impact to allow you to illustrate the extent and depth of your experience.
•Examples should include the date or period when the situation occurred, the context, your role and the outcome.
•If you have talked about an experience within a team, separate your role from that of others.
You will be required to demonstrate how you meet the education and experience criteria (essential and asset) for the initial screening, in answering online screening questions. We cannot make any assumptions about your experience. Simply saying you have the required qualifications or listing your current duties is not enough. The depth and breadth of experience of an applicant may be considered as part of screening or selection of a candidate, which is why it is recommended you quantify your experience. The screening questions are the primary source of information the screening board may use and your resume may only be used as a secondary source to verify information.
Successful candidates will require a valid RCMP security clearance prior to appointment and
throughout the tenure of their employment. The process to obtain an RCMP security
clearance may involve, but is not limited to, a security/reliability interview, a field investigation
regarding matters of criminal activity, verification of credit/financial status, reference checks,
education, employment history, online activities, alcohol and/or drug use, etc., and may
require certain residency requirements.
Please refer to the TBS Directive on Security Screening for more information:
https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32805#annA1
*Applicants are encouraged to apply ONLY if they are able to relocate or commute to the advertised location of work.
Candidates will be required to show original proof of education. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.
The successful candidate will be required to provide original documentation of proof of Canadian Citizenship or permanent resident status prior to appointment. Other candidates may also be asked to provide this documentation at various stages in the selection process. The following documents will be accepted as proof: Provincial or territorial birth certificate; Naturalization certificates (issued prior to Jan. 1, 1947); Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977); Certificates of Retention; Citizenship certificates; Permanent resident card.
Testing/interviews will be conducted at the location of the employer's choice.
Acknowledgment of receipt of applications will not be sent. We thank all applicants for their interest in this position however, only those selected for further consideration will be contacted.
Candidates may be required to pay for all assessment and travel expenses.
Written communication will be assessed throughout the application, including screening questions and resume.
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.