We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Do you wish to better your odds at being considered? Then use the Screening Questionnaire wisely, by demonstrating how you meet the Education and Experience Criteria listed under “Essential Qualifications” and “Asset Qualifications” (other qualifications). Use concrete examples by using the STAR technique, describing:
• The Situation;
• The Tasks you were required to achieve;
• The Actions you took; and
• The Results of your actions.
ATTENTION: should your examples not be concrete enough or should they contain insufficient details, unfortunately, your application will be rejected. We will not contact you to obtain further information.
The Detachment Services Assistant is the subject matter expert who provides administrative and operational support for police officers of the detachment.
Key duties include:
• Front counter service to the public
• Processing Criminal Record Checks
• Processing of traffic tickets
• Walk-in Complaints
• Answer internal calls
• Administrative oversight support of the detachment which includes but not limited to assisting the supervisor and the members when required
• Control and maintain an inventory of detachment supplies
The Royal Canadian Mounted Police (RCMP) is looking for talented and skilled individuals to join our dynamic team. We offer a diverse, inclusive, respectful and healthy work environment that offers flexible work arrangements to ensure work-life balance. If you value teamwork, challenging assignments and are innovative, collaborative and value high quality service to clients, we want to hear from you!
The intent of this process is to staff one (1) indeterminate position in Airdrie, Alberta.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: 1
Your résumé.
🎓 𝐄𝐃𝐔𝐂𝐀𝐓𝐈𝐎𝐍:
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience*
*Proof of education will be required prior to appointment
💼 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄:
• Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, filing, or processing mail.
• Experience providing service to internal or external clients / general public, via telephone or in person.
• Experience using word processing and spreadsheet software.
ASSET QUALIFICATIONS
• Experience working in a law enforcement and/or legal environment.
• Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices.
• Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC).
Bilingual - Imperative (BBB/BBB)
Information on language requirements
ABILITIES
• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.
• Ability to deal effectively with police situations.
• Ability to work in a stressful environment.
PERSONAL SUITABILITY
• Showing Initiative
• Thinking Things Through
• Working Effectively with Others
• Dependability
OPERATIONAL REQUIREMENTS
• Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
• Willingness and ability to travel for work and/or training purposes using various modes of transportation.
• Willingness and ability to work overtime, as required.
• Willingness and ability to obtain and maintain a valid driver’s license.
RCMP Enhanced Reliability Status (ERS) security clearance.
Those selected must meet and maintain the above condition of employment throughout their employment.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.
Volume Management strategies may be used.
Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.
All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.