gJobs.ca

Detachment Services Supervisor/Administrative Supervisor
Original government version here
Closing: 2025-07-03

Detachment Services Supervisor/Administrative Supervisor

Reference number: RCM25J-022444-000282
Selection process number: 25-RCM-EA-P-E-VAR-ISLD-139537
Royal Canadian Mounted Police - "E" Division - Island District - Various Locations
Campbell River (British Columbia), Comox (British Columbia), Duncan (British Columbia), Ladysmith (British Columbia), Pacific Rim (Tofino) (British Columbia), Parksville (British Columbia), Port Hardy (British Columbia), Victoria (British Columbia)
AS-02 - CM equivalent - SP-ADM-02
$68,849 to $74,180

For further information on the organization, please visit Royal Canadian Mounted Police

Closing date: 3 July 2025 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

Please do not email the Contact asking for an update. You will be contacted if your resume will be considered further.

You will be assessed on your submission, which will include a resume, cover letter and completed screening questions. You will clearly outline in your cover letter how your experience aligns with the required qualifications and why you feel you would be a good fit, as well as indicate two preferred locations. Your resume must be linked to the information in your cover letter.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

The Island District RCMP is looking for motivated and passionate individuals to lead a team of support personnel who directly impact the public and regular members who work in frontline policing. You’ll lead and become part of a dynamic group of Public Servants who are responsible for work in areas such as police records, customer service, procurement, finance and a host of other support tasks at an RCMP detachment. Our values include leading with trust, empowering our teams and prioritizing wellness. We invite those who share our values to apply for this exciting career opportunity.

Our leaders require the ability to use critical thinking skills to problem solve, anticipate needs, stay current with applicable policies and procedures as well as be adaptable in an ever-changing work environment. There are many distractions within an RCMP Detachment and candidates must be versatile and able to manage multiple tasks at once, with the understanding that constant interruptions throughout the day will be unavoidable.

Employees work a 37.5-hour work week, Monday through Friday with some flexibility to work variable start times or completing their hours of work over 8 or 9 days instead of 10 in a two-week period. The RCMP recognizes the diversity of its workforce and is committed to providing a respectful workplace free of harassment, discrimination and other forms of disrespectful behavior.

Please note, some positions are located in rural or isolated communities and require a medical clearance.

This position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.

Intent of the process

The anticipated intent/result of this process is to indeterminately staff (on a full time basis) three positions.

The result of this selection process will be to create a pool of qualified candidates which may be used to fill future permanent or temporary vacancies.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• A secondary school diploma or employer-approved alternatives.

The employer-approved alternatives to a secondary school diploma are:
A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
• Experience in supervising a team of employees, such as (but not limited to): performance
management of employees, assigning duties, approval of leave, and training staff.
• Experience in financial management.
• Experience in coordinating and analyzing data and disseminating information.
• Experience in providing guidance to either colleagues, internal or external clients.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES:
• Ability to use reasoning skills to solve problems.
• Ability to identify issues, evaluate options and make recommendations to management.
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
• Working effectively with others
• Dependability
• Initiative
• Judgement
• Leadership

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:
EXPERIENCE:
• Experience in providing administrative support in a policing environment.
• Experience with government building and facilities management.

OPERATIONAL REQUIREMENTS:
• Some positions being staffed require travel and/or work off-site.
• Some positions being staffed require the possession of a valid driver’s license.
• Some positions being staffed require overtime.
• Some positions being staffed require lifting up to 23kg.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Receipt of applications will not be sent. Candidates will be considered for positions as they become available, and will be advised of any further evaluation.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain an RCMP security clearance may involve, but is not limited to, a security/reliability interview, a field investigation regarding matters of criminal activity, verification of credit/financial status, reference checks, education, employment history, online activities, alcohol and/or drug use, etc., and may require certain residency requirements.

Please refer to Appendix “B” and “D (4)” of the Treasury Board Standard on Security Screening for more information - https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=28115.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

The successful applicant may be eligible for the Isolated Post Allowance and related benefits.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

This process and the resulting pool will only be used to staff positions in the RCMP.

Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Those selected for assessment should be prepared to provide the names and contact information of recent references (recent is defined as within the last 2 years):

References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.

References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.

All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.


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