We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.
NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.
Please do not email the Contact asking for an update. You will be contacted if your resume will be considered further.
If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions. You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.
Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.
Cracking the Code We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online:
Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.
Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/
The immediate need is to staff 1 permanent vacancy.
A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Once established, the qualified pool will be valid for a period of one year and may be extended.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: Number to be determined
Your résumé.
Education:
A secondary school diploma OR an acceptable combination of education, training and/or experience.
Experience:
• Experience in providing client service and support, such as assessing and resolving client inquiries or issues
• *Recent experience using MS Office tools (e.g, MS Word, MS Excel and MS PowerPoint or equivalent software)
• *Recent experience working in an administrative setting utilizing modern technologies or tools, such as Microsoft SharePoint, Google Drive, Dropbox, and Online collaboration tools (e.g., Teams, Adobe, or comparable systems)
• **Significant experience in researching and analyzing documentation (e.g., policies, procedures) within an academic or professional environment to support informed decision-making.
*Recent experience is defined as the performance of duties within the last 3 years.
**Significant experience refers to the depth & breadth of experience normally associated with performance of the duties on a continuous basis over a period of 12 months.
English essential
Information on language requirements
Knowledge:
• Knowledge of Records Management Systems
• Knowledge of secure information handling and confidentiality practices
Abilities:
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to research, analyze, interpret information and make recommendations
• Ability to use troubleshooting approaches to solve problems
• Ability to manage conflict
Personal Suitability:
• Teamwork
• Initiative
• Conscientiousness and Reliability
• Integrity
• Flexibility
• Client Focus
ASSET QUALIFICATIONS
Experience:
• *Recent and **significant experience working in the PRIME Records Management System including related subsystems, such as Records, Court, and Property
• *Recent and **significant experience working with Public Safety Applications, such as MDT, MRE, CAD, CPIC, PIP, or JUSTIN
• *Recent and **significant experience with PRIME System Administrator functions, such as PRIME access, security rights, workflow, handles and org unit structure
• **Significant experience working in law enforcement
*Recent experience is defined as the performance of duties within the last 3 years.
**Significant experience refers to the depth & breadth of experience normally associated with performance of the duties on a continuous basis over a period of 12 months.
Knowledge:
• Knowledge of the PRIME Records Management System.
• Knowledge of Information Management in the federal government.
• RCMP Enhanced Reliability Status security clearance (Normally requires Canadian Citizenship or Permanent Resident status and a minimum Canadian residency requirement of 5 years)
• Willing and able to work shiftwork hours, as well as flexible shifts scheduled, including extended hours or modified shifts, in accordance with operational requirements
• Willing and able to work in an operational policing office environment
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Receipt of applications will not be sent. Candidates will be considered for positions as they become available, and will be advised of any further evaluation.
Applicants are encouraged to apply ONLY if they are willing and able to work in Surrey, BC. All positions are located at 14200 Green Timbers Way, Surrey, BC.
Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.
Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain an RCMP security clearance may involve, but is not limited to, a security/reliability interview, a field investigation regarding matters of criminal activity, verification of credit/financial status, reference checks, education, employment history, online activities, alcohol and/or drug use, etc., and may require certain residency requirements.
Please refer to Appendix “B” and “D (4)” of the Treasury Board Standard on Security Screening for more information - https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=28115
Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.
Once established, the qualified pool will be valid for a period of 12 months and may be extended.
Please note that within the context of this selection process, travel costs/expenses will not be reimbursed. Consequently, candidates will be responsible for travel costs.
Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.
Top-down selection may apply.
If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.
This process and the resulting pool will only be used to staff positions in the RCMP.
Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.
Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.
Those selected for assessment should be prepared to provide the names and contact information of recent references (recent is defined as within the last 2 years):
References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.
References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.
All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.
PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.
Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.