We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.
⭐FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1️⃣- Name of the department or organization where the experience was acquired;
2️⃣- Title of the position occupied and the period(s) in which you performed the functions (M-Y to M-Y); and
3️⃣- Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.
❗ FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.
❗CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.
❗The ability to communicate effectively in writing will be assessed throughout your application. Any use of generative artificial intelligence in the completion of your application is considered a violation of the assessment process. Should the selection committee suspect the use of generative artificial intelligence, your candidacy may be subject to immediate disqualification.
Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date.
Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.
The Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.
This is an anticipatory staffing process designed to create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (i.e. indeterminate, term, and acting) within the Royal Canadian Mounted Police.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
Positions to be filled: Number to be determined
Your résumé.
🎓 𝐄𝐃𝐔𝐂𝐀𝐓𝐈𝐎𝐍:
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience*
*Proof of education will be required prior to appointment
💼 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄:
Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail.
Experience providing service to internal or external clients / general public, via telephone or in person.
Experience using a personal computer and word processing and spreadsheet software.
ASSET QUALIFICATIONS
• Experience working in a law enforcement and/or legal environment.
• Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices.
• Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC).
English essential
Information on language requirements
ABILITIES
• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.
• Ability to manage time and work demands in an environment of multiple priorities.
PERSONAL SUITABILITY
• Attention to Detail
• Adaptability
• Showing Initiative and being action-oriented
• Thinking Things Through
• Working Effectively with Others
• Dependability
• Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
• Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft).
• Willingness and ability to work overtime, as required.
• Willingness and ability to obtain and maintain a valid driver’s license.
RCMP Enhanced Reliability Status (ERS) security clearance.
NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
✅ Volume management strategies may be used.
✅ All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.
✅ We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.
✅ Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.