We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.
⭐FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1️⃣- Name of the department or organization where the experience was acquired;
2️⃣- Title of the position occupied and the period(s) in which you performed the functions (M-Y to M-Y); and
3️⃣- Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.
❗❗ FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.
❗❗ CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.
The competency “effective written communication” will be assessed through the screening questions.
Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date.
This process will initially be used to staff one position on an indeterminate basis in Leduc, Alberta, and create a pool of qualified candidates. This pool of qualified candidates may be used to staff similar positions with various tenures within the Royal Canadian Mounted Police (i.e. indeterminate, term, deployment, acting, assignment and secondment).
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
Positions to be filled: 1
Your résumé.
EDUCATION
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience*.
* Proof of education will be required prior to appointment.
If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree equivalency”.
EXPERIENCE
• Experience providing service to internal or external clients / general public, via telephone or in person.
• Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail.
• Experience working with Microsoft Word and Excel.
ASSET QUALIFICATIONS
• Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices.
• Experience working in a law enforcement and/or legal environment.
• Experience liaising with court representatives or officials, or preparing court disclosure packages and bail hearing packages.
• Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC).
• Willingness and ability to work shift work.
English essential
Information on language requirements
ABILITIES
• Effective oral communication
• Effective written communication
• Ability to prioritize work to meet deadlines
• Ability to deal effectively with police situations
PERSONAL SUITABILITIES
• Working effectively with others
• Thinking things through
• Showing initiative
• Dependability
OPERATIONAL REQUIREMENTS
• Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
• Willingness and ability to work overtime as required.
• Willingness and ability to travel for work and/or training purposes using various modes of transportation.
• Willingness and ability to maintain a valid class 5 driver's license.
RCMP Enhanced Reliability Status security clearance.
NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc . As such, the process may take several weeks or months to complete.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
✅Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.
✅ Volume management strategies may be used. Should there be a large number of applicants, please note that asset qualifications could be invoked.
✅ All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.
✅ We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.
✅ Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.
✅ Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.