We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Important Information:
1. Applications for this inventory competition will be pulled on January 15, 2025. Subsequent applications will be pulled when required.
2. Living accommodations will not be provided.
3. You must provide contact information for 3 work references.
We will only accept on-line applications received via the jobs.gc.ca site. Persons who are unable to apply on-line must contact prior to the closing date.
In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one of the designated employment equity groups under the Employment Equity Act: women; Aboriginal peoples; visible minorities; persons with disabilities.
Your job application must clearly demonstrate that you meet all the pre-screening requirements to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. The lack of information in the form requested may result in the rejection of your application.
Working under supervision of Interpretation Officer/Coordinators, the Heritage Presenter delivers interpretive presentations, programs, activities, and special events that engage Canadians and other visitors in the learning, enjoyment, connection to, and appreciation of the natural and cultural heritage of the Rocky Mountain House National Historic Site. Candidates should also demonstrate flexibility in response to the organization’s changing needs and will be able to learn quickly and pick up new methods and techniques both within and outside their current area of expertise.
This position is responsible for:
• Presenting meaningful, captivating, and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites, routinely in period costumes and/or a Parks Canada uniform.
• Perform cashier duties, sell permits; assist in the operation of sales outlets.
• Greet and orient visitors; deliver reception, orientation, public safety, and visitor experience information.
• Adapt information when delivering presentations to address the needs of specific visitor groups and individuals, to reflect a target market and personal approach.
• Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders.
• Participate in the coordination and delivery of after-hours special events and private functions.
• Contribute to the overall national historic site visitor experience through the course of work; respond to general inquiries, direct visitors to sources of information and service areas, and direct visitor complaints; remain attentive to national historic site conditions and environments to detect and report incidents and undesirable situations; advise visitors and assist with possible solutions.
The forts are gone but the stories live on. Stories of trade, exploration, and competition, but above all, stories of people.
In 1799 the Northwest and Hudson’s Bay companies set up rival posts here on the North Saskatchewan River. During the 76-year history of trade at the site, nine different Indigenous groups visited the area. Explorer, fur trader and renowned mapmaker, David Thompson, and his wife Charlotte Small used this post as a base for discovering a pass through the Rocky Mountains.
Today, Parks Canada tells the stories of the many different people who have spent time on the banks of this historic river highway and protects the archaeological remains of the four trading posts. We are honoured to engage with community partners and Indigenous peoples who share their stories of today and breathe new life into the history of this land.
Join our team and add to the great history of Rocky Mountain house NHS.
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.
Positions to be filled: Number to be determined
Your résumé.
Contact information for 3 references.
EDUCATION:
A secondary school diploma or approved alternatives or acceptable combination of education, training, experience, or traditional knowledge relevant to position.
Degree equivalency: An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, and public speaking, dramatic arts, museum studies, history, or other discipline relevant to the position) may be considered.
EXPERIENCE IN:
• Delivering messages/information to groups in face-to-face situations with the purpose of animation, demonstration, role play and education
• Responding to public and visitor inquiries, providing guidance and information
Various language requirements
Information on language requirements
KNOWLEDGE OF:
• The Parks Canada Agency and its mandate
• Communication, presentation, and interpretive techniques such as storytelling, demonstration, guided tours and first-person period costume role-play
ABILITIES:
• Visitor/Client Focus: Provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment
• Communication through Interpretation: Listen to others and communicating articulately to inform, influence and involve
• Teamwork: Work collaboratively with others to achieve organizational goals
• Adaptability: Adapt to work effectively in ambiguous or changing situations, and with diverse individuals and groups
PERSONAL SUITABILITY:
• Personally connects with others
• Takes responsibility
• Makes things happen
• Exercises sound judgment
OPERATIONAL REQUIREMENTS:
• Willing and able to work weekends, irregular hours, overtime and/or statutory and provincial holidays
• Work from various locations
• Possession and maintenance of a valid driver’s license
• Successful completion and maintenance of reliability security clearance including fingerprints
• Willing and able to wear a Parks Canada uniform and/or dress in period costumes
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Note: Additional information may be requested after closing date for screening and/or assessment purposes.
Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group such as Indigenous peoples, persons with disabilities, LGBTQ2+ youth, minority Francophones, and members of racially minoritized groups and encourage applicants to self-identify in their application.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information, or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) to determine the impact of an appointment on their pension benefit entitlements.
Persons are entitled to participate in the appointment process in the official language of their choice.
We thank all those who apply. Only those selected for further consideration will be contacted.