We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Persons who are unable to apply on-line must contact the person listed below prior to the closing date.
**We will be pulling a first round of candidates for the 2025 operational season on January 20, 2025. If you wish to be considered, apply prior to that date**
Employment Equity:
Diversity and inclusion are at the core of our values at Parks Canada. We are committed to building a skilled and diverse workforce that reflects the population we serve. If you belong to one or more of the following Employment Equity groups, Indigenous Peoples, Racialized Communities, Persons with Disabilities, and equity-deserving groups such as LGBTQ2+, we encourage you to apply and fill out the Employment Equity (EE) section in your job application to let us know. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group.
Visitor Services Attendants provide information and revenue collection at entrance gateways, visitor centres, campgrounds, kiosks and on park and historic site grounds. They also provide interpretation and minor cleaning to enhance the visitor experience.
Experience what it’s like to live and work with two national parks on your doorstep. Mount Revelstoke and Glacier national parks are known for their vibrant wildflower displays in the summer and abundance of snow during the winter, perfect for enjoying some time on the slopes!
Here at Mount Revelstoke and Glacier, we are committed to fostering a diverse and inclusive workplace. Diverse teams bring different perspectives and creative ideas that benefit visitors, the communities we serve and all of us as colleagues.
Become a part of our dynamic team today!
This process is intended to fill anticipated vacancies with the visitor experience team (approximately June to November, with various lengths in term).
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country.
This process is an inventory. We will be extracting the first round of applications for the 2025 operational season on January 20, 2025. If you wish to work this upcoming season, ensure to apply prior to this date or you may only be considered should vacancies become available later in the season.
Positions to be filled: Number to be determined
Your résumé.
Contact information for 2 references.
Secondary school diploma or an acceptable combination of education, training and experience
Valid class 5 driver’s licence or provincial equivalent.
EXPERIENCE
• EX1: Experience providing information and service to the public, including complaint resolution;
• EX2: Experience in handling cash and operating point of sales.
Various language requirements
English Essential or Bilingual Imperative (--B/--B)
Information on language requirements
KNOWLEDGE
• K1: Knowledge of Mount Revelstoke & Glacier National parks and surrounding area;
• K2: Knowledge of cash handling practices including preparing deposits.
ABILITIES
• A1: Ability to communicate effectively orally ;
• A2: Ability to provide service excellence to internal and external clients;
• A3: Ability to identify problems and troubleshoot to find solutions;
• A4: Ability to take initiative, dealing with situations proactively and persistently, seizing opportunities that arise.
PERSONAL SUITABILITY
PS1: Exercise sound judgement
PS2: Takes responsibility
PS3: Demonstrates integrity
PS4: Strives for excellence
PS5: Personally connects with people
OPERATIONAL REQUIREMENTS
• Valid class 5 driver’s licence or provincial equivalent.
• Willingness to report to work in Rogers Pass National Historic Site, Glacier National Park, and/or Mount Revelstoke National Park as required.
• Willingness to work at various sites (including Rogers Pass) inside buildings and outside in varying weather conditions.
• Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled.
• Willingness to wear a Parks Canada uniform and/or prescribed protective equipment.
These positions require the incumbent to:
• Conduct repetitive tasks;
• Make moderate physical effort to stand and sit for prolonged periods of time;
• Lift supplies, tools and equipment such as buckets;
• Pick up litter and trash;
• Be exposed to noxious odors and/or minor injury when performing cleaning and maintenance activities (e.g., falls from ladders, irritations from cleaning products, minor cuts and bruises);
• Operate point of sale systems and small equipment (e.g. leaf blower);
• Occasionally demonstrate tasks to others.
Reliability Status security clearance
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.
Tips for applicants:
• When answering application questions, be thorough and provide concrete examples. “See resume” is not considered an acceptable answer. Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.
• Failure to provide sufficient information may result in your application being screened out of the competition.
• You must meet all essential qualifications in order to be considered for the position.
• Other qualifications listed as additional or asset are not mandatory to apply. However, these may be considered throughout the assessment process.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons are entitled to participate in the appointment process in the official language of their choice.
Travel cost for individuals who are not Federal Public Servants will not be covered.
We thank all those who apply. Only those selected for further consideration will be contacted.