We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
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HOW TO ANSWER SCREENING QUESTIONS
When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. Your responses to these questions will be used as a primary source of information and your resume may only be used to validate this information. Failing to do so could result in your application being rejected.
• Provide responses in sentence format.
• Each response must include concrete, specific examples that speak directly to the experience sought.
• Each example must include WHEN and WHERE the example took place, background of each situation, WHAT you did, HOW you did it, what your role was in the situation, and what was the outcome.
• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
• Simply listing your job duties, or indicating 'refer to resume', is not sufficient.
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Provide reception and general administrative assistance to Crime Reduction Enforcement Support Team (CREST) personnel. Prepares a variety of correspondence, reports and documentation. Provides information management support assistance, such as: create and maintain files; perform data entry and maintenance; query and retrieve reports from a variety of RCMP data systems, and provide dictation services. Position may also lead to exposure to graphic scenarios and/or graphic crime scene imagery during the course of duties.
The work is being performed in a police detachment environment. This results in occasional exposure to intoxicated mentally unstable, hostile and potentially violent individuals to victims of crime or relatives of accident victims who may be distraught. The work is performed in an open office environment. It involves tight deadlines, time pressures frequent interruptions, conflicting priorities and multiple demands from staff, callers and visitors.
Working with the RCMP, a world-renowned innovative organization, you will experience meaningful work and have a real impact on the daily operations as well as job satisfaction and knowing you are making a real difference. The RCMP hires public service employees in a wide variety of disciplines to support our police officers at detachments and offices. Public service employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities. For every successful police operation, there is a team of public service employees providing administrative support in order to help police officers and investigators to accomplish their mandate. These employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities. By hiring the best candidates to staff our public service positions, we are helping police officers accomplish their law and order enforcement mandate. If you wish to provide administrative support to the RCMP, please submit your application!
Intent to fill one (1) term position. A qualified pool of candidates may be established and may be used to staff this position or similar positions or for future term, acting, assignment, secondment, deployment, or indeterminate opportunities.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: 1
Your résumé.
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.
Experience working with Microsoft Office applications such as Word, Excel, PowerPoint and/or Access.
Experience in the provision of administrative support services, such as data entry, preparing correspondence, maintaining a filing system for both electronic and paper documents, processing mail, managing agendas and schedules, organizing meetings and travel
Experience providing service to internal or external clients / general public, via telephone or in person.
English essential
Information on language requirements
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to prioritize and multitask.
Showing initiative
Detail oriented
Working effectively with others
Thinking things through
Dependability
Experience providing financial support services.
Experience providing administrative support services in a law enforcement, judicial or quasi-judicial environment.
Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Reporting and Occurrence System (PROS).
Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data.
Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
Willingness and ability to work overtime, as required.
Possession of a valid driver’s license.
RCMP Enhanced Reliability Status (ERS) security clearance.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Communication for this process will only be sent via email. As the applicant, it is your responsibility to ensure accurate contact information is provided and that you inform our office via email of any updates as required. Ensure you include an email address you can access from home and that it accepts email from unknown users. You are strongly encouraged to check your email on a regular basis, including your junk mail folder.
An exam may be administered. An interview may be administered. Reference checks may be sought.
All communication relating to this process, including e-mail correspondence and responses to screening questions, may be used in the assessment of qualifications, including the ability to communicate effectively in writing.
All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.