We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential. General questions on how to apply online:
• Toll-free: 1-888-780-4444
• TTY/TDD: 1-800-465-7735
Advertisements over the phone (jobs open to the public)
• Toll-free: 1-800-645-5605
Persons with a priority entitlement may self-refer if interested in the PM-02/SPPDM-02 position and will be considered in priority to all other applicants. Please consult the "Other Information" section to learn more about this process.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
Should a Public Service (PS) employee be found qualified and selected for appointment, notification regarding the PS appointment will be posted accordingly on www.jobs.gc.ca.
Positions to be filled: 1
Your résumé.
Education
A secondary school diploma or employer-approved alternatives (see Note 1).
Note:
The employer-approved alternatives to a secondary school diploma are:
1) A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
2) An acceptable combination of education, training and/or experience.
Experience
1)Experience case managing victim service files in support of operational policing.
2)Experience delivering programs to the general public.
3)Recent* experience working and collaborating with community partners and stakeholders.
4)Experience analyzing information, situations, emerging issues and finding solutions.
*Recent means within the past five years.
English essential
Information on language requirements
Knowledge
1)Knowledge of applicable legislation and RCMP policies, procedures and strategic priorities.
2)Knowledge of victim service and intimate partner violence theories.
Abilities
1)Ability to communicate effectively in writing.
2)Ability to communicate effectively orally.
3)Ability to engage effectively with clients and stakeholders.
4)Ability to manage conflicting demands and prioritize own work in order to meet operational demands.
Personal Suitability
1)Effective interpersonal skills
2)Judgement
3)Tact and discretion
4)Dependability
• Willingness to travel which may involve overnight stays throughout service area (i.e. Nova Scotia)
• Willingness to work extended hours, or adjust work schedule with little or no notice, to meet operational requirements
• Able to be exposed to disturbing graphic material/information/photographs/reports
Reliability Status security clearance
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
The client organization will accept applications on-line only using GC Jobs.
To submit an application on-line, please select the button "Apply Online" below.
Persons with disabilities preventing them from applying on-line are asked to contact 1- 800-645-5605.
Persons are entitled to participate in the appointment process in the official language of their choice.
Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e- mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
All communication relating to this process may be used in the assessment of other qualifications.
Depending on the number of applicants, Department needs and HR plans, volume management strategies such as random selection, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.
A situational exercise may be administered.
An interview may be administered.
Reference checks may be sought.
Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process.
Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca/
If the name identified on the above documents is different than your current legal name, please also provide proof of name change.
You must provide proof of your Canadian Citizenship or Permanent Residency. The original of one of the following documents must be provided for verification:
Provincial or territorial birth certificate
Naturalization certificates (issued prior to Jan. 1, 1947)
Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb.14, 1977)
Certificates of Retention
Citizenship certificate
Permanent Resident Status/Card
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.