We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Global Affairs Canada (GAC) is committed to advancing equity and embracing diversity and inclusion by implementing meaningful actions that are founded in respect, collaboration and accountability. GAC is committed to ensuring that its workforce both at home and abroad is representative of Canada’s current and evolving population. GAC’s dedication towards advancing equity diversity and inclusion is exemplified through the various efforts and initiatives in place that aim to ensure representation at all levels, provide equitable career opportunities, provides a safe and accessible workplace and to strengthen the inclusivity of the workplace so that all employees have the possibility to be authentic. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community.
We invite you to be part of the change by joining an organization where your voice is heard, valued, respected and amplified. Knowing that diverse teams foster innovation we strongly encourage you to complete the Employment Equity (EE) section in your application.
HOW TO APPLY - VERY IMPORTANT NOTE:
Candidates must answer the screening questions and the screening questions will be the only tool used for screening in this process. Please note that a cover letter is not required.
Candidates must also submit a resume with their application, which will only be used to validate the information provided in their answers to the screening questions.
The answers to the screening questions must clearly demonstrate with concrete examples (what, why, how, for who, where, when and length of time) how the candidates meet ALL of the essential experience and education qualifications. Failure to do this will result in the rejection of the candidate's application.
Please note that having the asset qualifications is not mandatory in order to apply to this process. However, the asset qualifications may be invoked at any time of the selection process including the screening stage. Therefore, if candidates have the asset experience qualifications, candidates should also clearly describe in their answers to the screening questions how they meet these qualifications using detailed, concrete example(s).
NO APPLICATION VIA E-MAIL WILL BE ACCEPTED. YOU MUST APPLY VIA WWW.JOBS EMPLOIS.GC.CA
Welcome to the internal Employee Assistance Program at Global Affairs Canada!
As an EAP Counsellor with Global Affairs Canada you will join a dynamic team of highly skilled professionals who provide mental health support services to the department’s employees and their family members locally and all over the world. It is a truly rare job opportunity to work in the domain of psychology and to be able to do so at an international level, with clients working and living in 110 different countries!
Your duties will include:
• Providing individual short-term to mid-term counselling services to employees of the department and eligible family members on topics related to their personal lives and workplace situations
• Providing consultation services to supervisors and managers on topics related to employee mental health and wellness in the workplace
• Design and facilitation of workshops and training sessions (of varying durations) on topics related to mental health
• Facilitation of group processes on topics such as grief, critical incident stress, etc.
• Research and drafting of information sheets or other support materials as required
• Responding to crisis situations: on an individual level (clients in distress) or international level (critical incidents)
• Contributing in various ways to mental health and wellness promoting events or initiatives in the workplace
• Collaboration with colleagues in the Informal Conflict Resolution team in support of services offered by the department’s Ombuds Office
The department’s Employee Assistance Program is housed within the Office of the Deputy Ombud, Workplace Well-being. It is a dynamic team of mental health professionals dedicated to promoting a psychologically healthy and safe workplace to all Global Affairs Canada locations.
Global Affairs Canada’s staff works in the National Capital Region, regional offices in Canada and around the world. Our global network of 178 missions in 110 countries supports the international work of the Department and 37 partner departments, agencies and co-locators.
Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation and excellence is valued.
As an employer, we are dedicated to providing opportunities to our employees for professional development and access to continued learning. If you are interested in joining a team that is committed to creating a positive and dynamic environment, where employees with new ideas and fresh perspectives can help build something from the ground up, don't hesitate - apply now!
Anticipatory needs with the language profile Bilingual Imperative CBC/CBC to be staffed on a term basis for 1 year with the possibility of extension. This selection process may be used to establish a pool of fully or partially qualified candidates. This pool could also be used to staff similar or identical positions with various linguistic profiles, various security requirements and/or various tenures in various locations within Global Affairs Canada.
Positions to be filled: 3
Your résumé.
ESSENTIAL QUALIFICATIONS:
Education:
A Master’s degree from a recognized postsecondary institution in a clinical program in Psychology, Counselling, Education (Counselling Psychology) or Social Work.
Experience:
1.Significant* experience in providing counselling or psychotherapy services to an adult population.
2.Experience in developing and facilitating group training sessions or workshops on topics related to mental health.
*Significant experience is defined as the depth and breadth of experience normally associated with the performance of duties for a period of approximately three (3) years.
ASSET QUALIFICATIONS :
1.Experience in providing interventions related to critical incident stress management at an international level.
2.Experience working in an intercultural environment.
3.Experience in providing consultations to management or internal organizational partners on topics related to employee mental health and wellness in the workplace.
4.Ability to intervene following a critical incident with a group of impacted individuals.
OPERATIONAL REQUIREMENTS:
1.Willingness and ability to travel internationally to any country where Global Affairs Canada has an office, if required
2.Willingness and ability to work overtime, if required
3.Willing and able to work under a hybrid* model according to the direction from Treasury Board.
*A hybrid work model is a blend of in-office and telework.
Bilingual - Imperative (CBC/CBC)
Information on language requirements
Knowledge:
1.Knowledge of counselling theories and interventions including short-term counselling approaches
2.Knowledge of mental health issues and recommended treatment
Competencies:
1.Assessing problems, identifying needs and proposing appropriate interventions and/or referral services
2.Design and facilitation of group sessions or workshops
3.Crisis intervention with individuals in distress
Abilities:
1.Ability to communicate effectively in writing
2.Ability to communicate effectively orally
3.Ability to work under pressure
4.Ability to adhere to safe and ethical standards of counseling practice
Personal Suitability:
1.Teamwork
2.Empathy
3.Judgment
4.Adaptability
5.Initiative
ORGANIZATIONAL NEEDS :
In support of our employment equity goals, preference may be given to candidates who belong to one of the following Employment Equity groups: Aboriginal Persons, Persons with a Disability and Visible Minorities.
• Secret security clearance
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
- A written exam may be administered.
- An interview may be administered.
- Reference checks may be sought.
- Acknowledgment of receipt of applications will not be sent; we will contact candidates who have passed the screening stage.
- Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
- Candidates who apply to this selection process are responsible for providing a valid and reliable email address that accepts email from unknown users (some email systems block these types of emails). It is the candidates’ responsibility to monitor their email Inbox and Junk Mail folders. Please note that we will have to consider that you are no longer interested in participating in the selection process and/or that you have withdrawn your candidacy should you not provide us with an up-to-date email address and/or should you not have responded to an email sent to your attention for action.
- Please note that the asset qualifications and/or operational requirements may be invoked at any time of the selection process.
- Depending on the number of applicants, volume management strategies such as random selection, and/or top-down selection may also be used at any time during the process to identify which applicants will advance in the selection process.
- Candidates are entitled to participate in the assessment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
- You must provide proof of your education credentials at a later date.
- Foreign educational credentials must be assessed by a recognized credential assessment service. If you have been educated outside of Canada, it is your responsibility to have your certificates and/or diplomas assessed against Canadian educational standards. For more information, please see the Canadian Information Centre for International Credentials (CICIC) at https://www.cicic.ca .
- Accommodations: In order to ensure that you are assessed in a fair and equitable manner in the next stages for assessment, please advise if you require accommodation measures.
- Candidates are advised that an exam and interview will only be rescheduled under these exceptional circumstances:
• Medical reason with certificate;
• Pre-arranged travel with proof;
• Pre-scheduled training with proof;
• Pre-arranged exam or interview for another Government of Canada staffing process with proof;
• Death in the family;
• Other exceptional reason deemed acceptable by the Selection Board (e.g. Jury Duty, etc.).
- Candidates who fail to confirm their attendance at our written exam or interview will be considered withdrawn from the process.
- If a candidate is no longer interested in this position and has chosen to voluntarily withdraw, they must notify as soon as possible.
- Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.